Fast, Factual, Free    Wednesday 08 September 2010

Well-Being

L’Oréal CEO hails strong first-half performance

Source: ©The Moodie Report - 01/09/10

FRANCE. L’Oréal CEO Jean-Paul Agon has praised the group’s strong first-half results, driven by dynamism across all four divisions. “We are tackling the second half with confidence, and intend over the full year to keep on strengthening our worldwide positions and the profitability of our businesses,” he declared.

Nuance-Watson (HK) and Scental in customer service drive

Source: ©The Moodie Report - 27/08/10

HONG KONG. As part of its ‘Customer Focus Year’ at Hong Kong International Airport, Nuance-Watson (HK) has partnered with beauty supplier Scental in an exclusive Training Fair to empower staff business skills. “This demonstrates the power of a collaborative approach where both parties have taken a step beyond their common interests and focused passionately on customer service excellence and maximising customer satisfaction,” said the retailer.

Ambitious Holland Boulevard lends strong Dutch Sense of Place

Source: ©The Moodie Report - 26/08/10

NETHERLANDS. Schiphol Group yesterday unveiled the Holland Boulevard, a high-class Dutch-themed retail, food & beverage, lounge and entertainment zone between piers E and F at Amsterdam Airport Schiphol. The area features the world’s first library at an airport, a unit celebrating the history of the Bols brand, a revamped museum store, massage, relaxation and kids’ play areas, plus an impressive Dutch Kitchen from HMSHost. The Moodie Report was on hand for the opening.

The L’Oréal group irrigates Biotherm brand in South Korea

Source: ©The Moodie Report - 18/08/10

BiothermASIA PACIFIC. Earlier this summer Scental Travel Retail Asia Pacific (L’Oréal) organised a pioneering promotion for its Biotherm brand in South Korea – the first time an event has taken place simultaneously domestically and on-airport. The promotion, which sported a “1-2-3 Hydration” theme, focused on Biotherm’s key moisturising portfolio.

Going Green: is the travel retail channel committed to the colour?

Source: ©The Moodie Report - 16/08/10

INTERNATIONAL. What does ‘going green’ mean to the travel retail industry? How have companies incorporated eco-consciousness into their brand and business models? How genuine are their commitments to the environment? These are just a few thought-provoking questions prompted by CNN’s Tourism Advertising Solutions and Knowledge Group in its latest article, ‘Going Green: Conscience, Not Campaigns’.

Jurlique celebrates anniversary with Herbal Recovery Gel

Source: ©The Moodie Report - 16/08/10

AUSTRALIA. Organic and biodynamic skincare company Jurlique is celebrating its 25th anniversary this month. To commemorate a quarter-century of what it describes as “natural science innovation”, the brand has created a limited-edition version of its signature cult classic, Herbal Recovery Gel.

New grooming brand Hayasei offers a quick skincare boost

Source: ©The Moodie Report - 13/08/10

FRANCE. Hayasei is the name of a men's grooming range, new to the beauty sector and to travel retail. Launched in February 2010, the range claims to give instant and effective results. The French brand's 25-year-old founder Mohamed Zahhar says he aims to bring innovation and freshness to the male grooming market.

Travel retail buoys Estée Lauder in latest financial year

Source: ©The Moodie Report - 13/08/10

INTERNATIONAL. The Estée Lauder Companies has reported net sales of US$7.8 billion for the fiscal year ended June 30, 2010, a +6% increase compared with the previous fiscal year. Net earnings for the year were US$478.3 million, leaping from US$218.4 million last year. Strong sales growth came from the international businesses, particularly in travel retail, Asia Pacific and emerging markets.

China Duty Free Group sets new standard with Hangzhou stores

Source: ©The Moodie Report - 06/08/10

CHINA. One month on from their official opening, China Duty Free Group's stores at Hangzhou International Airport’s new terminal are delivering sales results beyond forecasts while transforming the customer experience at this key tourist gateway. The Moodie Report Special Correspondent Peter Dowling reports on location directly from Hangzhou on one of the most ambitious projects of recent years in China's burgeoning travel retail industry.

LVMH posts strong first half; retail division records healthy growth

Source: ©The Moodie Report - 27/07/10

FRANCE. LVMH Moët Hennessy Louis Vuitton, the world’s leading luxury products group, recorded revenue of €9.1 billion in the first half of 2010, up +16%, boosted by double-digit organic revenue growth in all business units. The Selective Distribution division, which includes leading travel retailer DFS, saw a +14% upswing in first-half revenue and recorded growth of +36% in profit from recurring operations.

B&S Paul Global unveils new-look military duty free store

Source: ©The Moodie Report - 22/07/10

NETHERLANDS. Leading travel retailer and wholesaler B&S Paul Global has unveiled a radically expanded and enhanced duty free store serving NATO staff at the Allied Joint Force Command base at Brunssum in the Netherlands. The 800sq m store includes a major emphasis on beauty and luxury goods, says the company. Read on for details, and for a special picture gallery.

TFWA adds new space and fresh faces to 2010 Cannes exhibition

Source: ©The Moodie Report - 22/07/10

INTERNATIONAL. The organisers of the TFWA World Exhibition have added more space for exhibitors at this year's event, which takes place from 17 to 22 October in Cannes. Nearly 440 companies have confirmed their participation, including 37 new and returning exhibitors. Read on for further details of this year's event.

Aelia rolls out new retail identity at Bordeaux and Lille

Source: ©The Moodie Report - 08/07/10

FRANCE. Leading French travel retailer Aelia has begun the roll-out of its new retail identity, Aelia Duty Free, to its latest stores at Bordeaux Mérignac and Lille Lesquin airports. The company’s updated retail brand, complete with new-look fascia, was first introduced across Aelia's stores at Nice Côte d'Azur Airport in May.

Elemis 'thinks pink' with Sparkling Beauty Collection

Source: ©The Moodie Report - 08/07/10

Elemis Sparkling Beauty CollectionUK. Elemis will exhort consumers to “Think Pink and be Breast Aware” this autumn, with the launch of its limited-edition Sparkling Beauty Collection. The set – created to support Breast Cancer Awareness month in October – will be available from September, priced at around £50. In other news, Elemis has introduced a new redensifying Pro-Intense Eye and Lip Contour Cream, and a second fragrance called Elemis Exotic.

Ballantine’s, Camus and Estée Lauder lead Korean Air rankings

Source: ©The Moodie Report - 07/07/10

SOUTH KOREA. Ballantine’s Scotch whisky, Camus Cognac, Estée Lauder and Chanel fragrances led Korean Air’s inflight duty free sales rankings by value for June in their respective categories. Hawaiian Sun (confectionery) and Swarovski (miscellaneous) were among the other strong performers for the world's leading inflight retail operation.

LVMH to acquire Sack's and expand beauty business in Brazil

Source: ©The Moodie Report - 02/07/10

FRANCE/BRAZIL. LVMH is to acquire a 70% stake in Sack’s, the leading online retailer of fragrances, cosmetics and toiletries and one of the leading companies in the beauty distribution sector in Brazil. The acquisition will mark LVMH-owned Sephora’s entry into the Brazilian fragrances and cosmetics market, one of the largest and fastest-growing beauty markets worldwide.

WDF celebrates official launch of Edinburgh Airport store

Source: ©The Moodie Report - 02/07/10

UK. Following the completion by BAA of its new security area at Edinburgh Airport, WDF has officially launched its World Duty Free store. The 6,942sq ft shop is the centrepiece of the newly designed airport facilities and has been re-located to sit immediately opposite the entrance into the Departures lounge. A first for World Duty Free, it also features a new-look World of Whiskies store.

Dufry pledges Global Support for disadvantaged families and children with new social centre

Source: ©The Moodie Report - 01/07/10

BRAZIL. Dufry has pledged its support for international children’s charity, SOS Children’s Villages, through its dedicated ‘Dufry – Global Support’ programme. This week, Dufry inaugurated its new social centre in Igarassu, Brazil, committed to the support of disadvantaged Brazilian families. The Dufry-Social Center was constructed with funding by Dufry, which will also finance the running of the centre and the training classes.

Pentalpha builds on brands' trade show visions

Source: ©The Moodie Report - 16/06/10

INTERNATIONAL. As the travel retail industry's attention turns to the next trade fair in October, The Moodie Report talks to Ian Kirk, Managing Director of exhibition consultants Pentalpha, which transforms the brands' visions for their stands into reality.