Fast, Factual, Free    Saturday 04 September 2010

PEOPLE

Otto Ambagtsheer named The Moodie Report Personality of the Month for August

Source: ©The Moodie Report - 03/09/10

NETHERLANDS. Schiphol Group Managing Director Business Area Consumers Otto Ambagtsheer has been named The Moodie Report Personality of the Month for August, in association with The Dalmore Single Malt Scotch Whisky. Ambagtsheer and his commercial team led the drive to create the new Holland Boulevard concept at Amsterdam Airport Schiphol, which opened last week.

SPI Group appoints marketing chief for Stolichnaya

Source: ©The Moodie Report - 03/09/10

LUXEMBOURG. SPI Group has announced the appointment of Marco Ferrari as Chief Marketing Officer, to drive Stolichnaya Premium Vodka’s global marketing strategy. He joins Stolichnaya at a time when the SPI Group is investing heavily in the premium vodka brand, with the recent launch of a new advertising campaign in the US and new product development in the pipeline.

Airport Travel Retail: Customer Focus & the Missing Trinity Member

Source: ©The Moodie Report - 02/09/10

INTERNATIONAl. Our latest contributors’ column, sponsored by Diageo Global Travel & Middle East, is by former Philip Morris International duty free executive and now industry consultant Mick Dawidowicz. He talks about customer focus, identifies 'the missing Trinity member' and criticises the online retail offer of the world's top 30 airports.

ARI-Middle East makes key changes in Cyprus and Qatar

Source: ©The Moodie Report - 02/09/10

QATAR/CYPRUS. Aer Rianta International-Middle East (ARI-ME) has named Martin Mullen as Senior Retail Consultant to Qatar Duty Free, moving from his post as CTC-ARI Airports Head of Retail and Marketing, based in Cyprus. Taking up his role in Cyprus is Toni McDonald, whose experience in retailing with ARI dates back to the early years of Moscow Duty Free. Read on for details.

Red or Dead founder joins speaker line-up at ispyPLUS

Source: ©The Moodie Report - 02/09/10

UK. Wayne Hemingway, Founder of the Red or Dead fashion label, will be one of the keynote speakers at this year’s ispyPLUS inflight conference, the organisers have confirmed. The conference takes place on 15 September and runs alongside the key ISPY cabin crew event, which runs from 13 to 17 September.

P&G Prestige makes key new travel retail appointment

Source: ©The Moodie Report - 01/09/10

INTERNATIONAL. P&G Prestige has named Murat Akyildiz Region Manager, Prestige Distributor Operations and Travel Retail for Europe, Middle East, Latin America and Canada. He takes over from Gabe Ragy, who held the role for a short transitional period following the retirement in May of Hans Wohmann after more than 25 years of service.

EYE Singapore promotes Chelsea Tan to Account Director

Source: ©The Moodie Report - 27/08/10

SINGAPORE. Airport media specialist EYE has announced the promotion of its Account Manager Chelsea Tan to Account Director. Armed with over ten years’ sales and marketing experience in the magazine and television industries, Tan will assist in managing and mentoring the sales team from an operational perspective and help build EYE’s account strategies.

Inflight Sales Group strengthens management team

Source: ©The Moodie Report - 25/08/10

HONG KONG. Inflight Sales Group, the Hong Kong-based inflight concessionaire, has announced two key additions to its management team with the appointment of Tommy Yiu to the newly created position of General Manager and the promotion of Clara Lam as Manager – Product Innovation.

Ivo Favotto returns to Australia in key role for The Nuance Group

Source: ©The Moodie Report - 25/08/10

AUSTRALIA Ivo Favotto, The Nuance Group’s Executive Vice President Strategy & Business Development, is to return to his native Australia to become the company's Director – Sydney Airport. He will also have Australia-wide responsibilities for store development and government relations, which fits in neatly with his role over the past three-and-a-half years in his Zürich-based role.

Baltona names Michal Stempski to business development role

Source: ©The Moodie Report - 24/08/10

POLAND. Polish travel retailer and shipchandler Baltona, which was acquired by Indian travel retail group Flemingo earlier this year, has named Michal Stempski as Business Development Consultant. Stempski had worked for the Polish division of French travel retailer Aelia, and before that for Inflight Service.

David Odgers moves from Nuance in Sydney to eBay Australia

Source: ©The Moodie Report - 19/08/10

AUSTRALIA. David Odgers, The Nuance Group Australia’s Director of the SYD Airport Tax and Duty Free operation, has left the company to take a role as Director with eBay Australia. “I have had a great time with Nuance but am ready for a new challenge,” he told The Moodie Report.

Lloyd Simmonds joins YSL as International Make-Up Artist

Source: ©The Moodie Report - 19/08/10

Lloyd SimmondsFRANCE. Yves Saint Laurent (YSL) has announced the appointment of Lloyd Simmonds as International Make-Up Artist. He is charged with bringing “a whole new dimension to the creation and expression of make-up” at YSL. His first creations for the brand will be available in 2011.

Pierre Freyssinet departs Aeroboutique Inflight Retail

Source: ©The Moodie Report - 19/08/10

FRANCE. Pierre Freyssinet, Managing Director of Aeroboutique Inflight Retail and one of the most progressive and respected voices within the sector, is leaving Aelia’s inflight retail subsidiary after 12 years to pursue a new challenge. He will first assist new management in the transition process, he told The Moodie Report.

Heathrow celebrates veteran photographer in starry show

Source: ©The Moodie Report - 17/08/10

UK. Heathrow Airport is celebrating the career of the airport's longest-serving resident photographer Dennis Stone by hosting two exhibitions featuring the travels of some of the world's greatest stars. The exhibitions will showcase images from the book 'A Life At The Airport: A Heathrow Photographer' published by the airport operator.

Paton's promotes James Kfouri to Chief Operating Officer

Source: ©The Moodie Report - 13/08/10

AUSTRALIA. Confectionery house Paton’s, recently acquired by book retailer Dymocks, has promoted James Kfouri to Chief Operating Officer. The former General Manager Sales & Marketing's responsibilities include the expansion of the company in domestic and international markets and the review of the product portfolio. This follows the recent opening of the Paton’s Asia office in Singapore.

ATÜ Duty Free executive strikes gold with Paco Rabanne

Source: ©The Moodie Report - 11/08/10

INTERNATIONAL. Tevfik Ilhan Çimencioglu, an executive for ATÜ Duty Free based at Istanbul Atatürk International Airport, has won a Paco Rabanne ‘golden hamper’ in The Moodie Report’s latest readers’ competition, organised in association with Puig Travel Retail. Tevfik Ilhan correctly named Ernest Hemingway as the famous great-grandfather of Lady Million advertising campaign model Dree.

John Rimmer joins The Moodie Report amid strengthening of key management roles

Source: ©The Moodie Report - 10/08/10

INTERNATIONAL. John Rimmer is joining The Moodie Report as Executive Director – Business Development as part of a major strengthening of the company’s senior management team. Rimmer was formerly Deputy Director Business Development at leading French travel retailer Aelia. The new structure also sees strengthened roles for Deputy Publisher Dermot Davitt and Chief Operating Officer Bob Wilby.

Sagatiba’s John Gakuru named ‘Brand Ambassador of the Year’

Source: ©The Moodie Report - 10/08/10

BRAZIL. John Gakuru, Sagatiba’s Global Brand Ambassador, has been awarded the title of ‘Best International Brand Ambassador’ at the Tales of the Cocktail 4th Annual Spirited Award Ceremony in New Orleans. The awards recognise those individuals and establishments that have shown an outstanding talent for advancing the craft of the cocktail.

Torres appoints International Travel Retail Manager

Source: ©The Moodie Report - 10/08/10

SPAIN. Spanish wine maker Torres has appointed Violaine Creuzé as International Travel Retail Manager, replacing Kristoffer Pipusch. Creuzé joined Torres three years ago, working first with the Torres Sommeliers team, and most recently at the group's Jean Leon winery, latterly as an Export Manager.

Manchester Airports Group announces key management appointments

Source: ©The Moodie Report - 09/08/10

UK. Manchester Airports Group (MAG) has named Penny Coates as its new Chief Operating Officer and Andrew Harrison (currently Commercial Director) as the new Managing Director for Manchester Airport (effective 15 September). MAG Group CEO Geoff Muirhead said: “This move comes at a time of significant change for MAG and is a major opportunity for the business to strengthen our industry-leading position."

Majorica appoints new travel retail executive

Source: ©The Moodie Report - 06/08/10

SPAIN. Spanish pearl and jewellery group Majorica has named Mercedes Marsol as Export & Travel Retail Manager. She is based in the group's headquarters in Barcelona and reports directly to Managing Director Marc Antoine Breuil.

EYE survey underlines value of on-airport technology advertising

Source: ©The Moodie Report - 05/08/10

UK. Airport media specialist EYE has revealed the results of a survey into air passengers and their relationship with technology. Many passengers are prepared to spend heavily on technology and are keen to find out more about technology products at the airport, the poll found. "The results reinforce the effectiveness of the airport environment as a medium for advertisers from this product category,” said Eye Fly UK General Manger John Rankin.

Dubai Duty Free Managing Director Colm McLoughlin named The Moodie Report Personality of the Month for July

Source: ©The Moodie Report - 03/08/10

UAE. Dubai Duty Free Managing Director Colm McLoughlin has been named The Moodie Report Personality of the Month for July, in association with The Dalmore Single Malt Scotch Whisky. McLoughlin, a key driving force behind the company’s remarkable rise since 1983, has spearheaded its strong double-digit growth in the year to date.

SSP Chief Executive to speak at leading catering event

Source: ©The Moodie Report - 03/08/10

UK. SSP Chief Executive Andrew Lynch will be the keynote speaker for a key event in the catering industry calendar: the Arena lunch, entitled ‘Food on the Move’. The networking event takes place on 24 September at the Jumeirah Carlton Tower Hotel, London.

Concession Planning International opens Asia Pacific office

Source: ©The Moodie Report - 02/08/10

AUSTRALIA. Concession Planning International (CPI), the prominent airport and travel commercial planning consultancy, has expanded into Asia, Australia and New Zealand with the opening of an Australian office to be run by Susan Gray, who joins the company as Managing Director of CPI Australia Pty Ltd.

In Memoriam: Michael Wynne

Source: ©The Moodie Report - 29/07/10

UK. It is with regret that we report the death of well-known and respected industry figure Michael Wynne, who passed away on Saturday, following an accident at his home. Wynne was owner of UK travel retail agency Pinemesh Management.

Phil Humphreys leaves Diageo with upbeat travel retail message

Source: ©The Moodie Report - 29/07/10

INTERNATIONAL. After a brief but spectacular tenure as Managing Director of Diageo Global Travel & Middle East (GTME), Phil Humphreys has passed the baton to his successor Jane Ewing before taking up a new senior role with Coca-Cola, based in Dubai. On the eve of his departure he reflected on the past two "rollercoaster" years in an interview with The Moodie Report Publisher Martin Moodie.

Harold Gittelmon to run marathon in aid of cancer charity

Source: ©The Moodie Report - 28/07/10

INTERNATIONAL. Harold Gittelmon, Managing Director of Harding Brothers Retail, is to run the New York Marathon on November 7 in aid of The Magic Wand Foundation, a special fund within the Willow Foundation that grants special days to adults with terminal cancer. Gittelmon aims to raise at least £10,000 for the charity, and is appealing to the travel retail industry for support.

Glasgow Airport names Francois Bourienne as Commercial Director

Source: ©The Moodie Report - 26/07/10

UK. BAA has named Francois Bourienne as Commercial Director for Glasgow Airport, responsible for growing all aeronautical and non-aeronautical revenue streams including retail, property and car parking. Bourienne joins from The Nuance Group, where has he worked for the past four years, based at the retailer's European headquarters in Zürich.

Rod Wiltshire steps down from post of Aldeasa US President

Source: ©The Moodie Report - 25/07/10

US. Rod Wiltshire, long-time President of Alpha Retail USA and Aldeasa US and one of travel retail’s most popular and respected executives, left his full-time role with the retailer on Friday to take a well-earned retirement. Wiltshire, whose career in retail spans nearly half a century, will remain an advisor/consultant to the Autogrill-owned travel retail company.

Alain Maingreaud is named Managing Director at TFWA

Source: ©The Moodie Report - 23/07/10

FRANCE. Tax Free World Association (TFWA) has named Alain Maingreaud as Managing Director with effect from 1 August 2010. The appointment follows the departure in April of Olivier Charriaud, who was CEO. Maingreaud has been the Exhibitions & Business Development Director of the association since 2007, and before that he was Commercial Director.

LVMH names Daniel Lalonde as CEO of Maison Moët et Chandon

Source: ©The Moodie Report - 22/07/10

US. LVMH Moët Hennessy Louis Vuitton has announced the appointment of Daniel Lalonde as CEO of Maison Moët et Chandon, effective 26 July. Previously the President and CEO of Louis Vuitton North America in 2006, Lalonde takes over from Frédéric Cumenal.

Bahrain Duty Free recognises staff excellence with awards

Source: ©The Moodie Report - 15/07/10

BAHRAIN. As part of its continuing drive to encourage and motivate in the workplace, leading Middle East travel retailer Bahrain Duty Free has recognised the achievements of staff with a special series of service awards. Bahrain Duty Free Head of Human Resources Adel Redha says: “Human resources is the most important factor in achieving goals and improving productivity.”

Jane Ewing takes over the reins at Diageo from Phil Humphreys

Source: ©The Moodie Report - 15/07/10

INTERNATIONAL. Jane Ewing has been appointed Managing Director of Diageo Global Travel and Middle East (GTME), succeeding Phil Humphreys. Currently Regional Director (General Manager) of Diageo GTME Middle East and North Africa, Ewing steps into one of travel retail’s key roles, driving the fortunes of the liquor sector leader in one of its most important channels.

Troika appoints Marini to senior sales role

Source: ©The Moodie Report - 15/07/10

GERMANY. German gift supplier Troika has announced the appointment of Carolina Marini to the position of Senior Sales Manager. Based in Buenos Aires, Marini will be responsible for handling key travel retail accounts worldwide.

BAA Heathrow rewards World Duty Free staff for innovation

Source: ©The Moodie Report - 13/07/10

UK. In a major accolade for the business, World Duty Free has been awarded first place in BAA Heathrow’s new Eureka! 2010 retail innovation incentive scheme. Launched this year, the award recognises innovative thinking from the airport's business partners, and their efforts to improve the passenger experience at the UK hub. WDF staff won the award for a major Chinese New Year promotion, which lifted spend per person by +35%.

Virginie Marquet joins José Cuervo Group in senior role

Source: ©The Moodie Report - 13/07/10

MEXICO/FRANCE. Experienced duty free executive Virginie Marquet has joined José Cuervo Group in a senior role, where she is responsible for European duty free and the Middle East markets, as well as managing the company's business in France.

L’Oréal CEO to speak at TFWA World Exhibition

Source: ©The Moodie Report - 08/07/10

INTERNATIONAL. The 2010 TFWA World Exhibition Conference, themed ‘A new era: reinventing duty free and travel retail’, will explore the many radical changes that have been made over the last decade to the way that businesses operate within the channel. Keynote speaker L’Oréal CEO Jean-Paul Agon will start proceedings with his vision of how the industry could and should reinvent itself.

MAp Airports' Doug Benham to deliver ARC2010 keynote address

Source: ©The Moodie Report - 06/07/10

INTERNATIONAL. MAp Airports Head of Commercial Doug Benham will open the second day of the 2010 Airline Retail Conference, which will take place on 20 and 21 July at the Sofitel London Heathrow. Benham, a well-known strategist with three decades of experience, will discuss what is next for inflight and airport retailers.

Tourvest names winners in Annual Sales Person Awards

Source: ©The Moodie Report - 01/07/10

SOUTH AFRICA. Roy Luchman, a cabin crew member for Air Mauritius, has been named the overall winner of the Tourvest Annual Sales Person Awards (TASPA) hosted by Tourvest Duty Free (TDF), the inflight duty free sales business of Tourvest's Retail Merchandising Division. Along with Jacqueline Botha, cabin crew member for Interair, another Tourvest concession, he will now be entered for the ISPY Awards.

APTRA names Michael Barrett to Executive Officer role

Source: ©The Moodie Report - 30/06/10

ASIA PACIFIC. The Asia Pacific Travel Retail Association (APTRA) has named Michael Barrett as its new Executive Officer. He will begin work from his new base in Hyderabad in India at the beginning of July. Barrett will retain his current role as Conferences and Research Manager for Tax Free World Association.

Derek Larsen named The Moodie Report Personality of the Month

Source: ©The Moodie Report - 30/06/10

INTERNATIONAL. Sydney Airport General Manager, Retail Derek Larsen has been named The Moodie Report Personality of the Month for June, in association with The Dalmore Single Malt Scotch Whisky. Larsen was the driving force behind the stunning commercial transformation of Sydney Airport’s new-look International Terminal, which recently celebrated the completion of its phased opening.

HMSHost receives award for approach to minority businesses

Source: ©The Moodie Report - 30/06/10

US. Recognising its long-standing efforts on behalf of emerging minorities and women in business, HMSHost has received its second Airport Minority Advisory Council Corporate Partner Award. “We highly value our minority business partners and are proud to be acknowledged for encouraging and fostering their success,” said President & CEO Elie Maalouf.

In memoriam: Swatch Group's Nicolas G. Hayek passes away

Source: ©The Moodie Report - 28/06/10

SWITZERLAND. The Swatch Group and the global watch industry are mourning the sudden loss of Nicolas G. Hayek, Chairman and Delegate of the Board of Directors. "Mr Nicolas G. Hayek's greatest merit was his enormous contribution to the saving of the Swiss watch industry and the foundation and the commercial development of the Swatch Group," Swatch said.

Erik Thomsen named Vice President Commercial at TFWA

Source: ©The Moodie Report - 25/06/10

INTERNATIONAL. William Grant & Sons Regional Manager Europe – Global Travel Retail Erik Thomsen has been elected to the post of Vice President Commercial at TFWA. He replaces Donatienne Fontaines-Guillaume of P&G Prestige, who recently stepped down from the Management Committee after her appointment to a new role at LVMH.

JCDecaux Airport names Nicola Armitage as Head of Agency Sales

Source: ©The Moodie Report - 24/06/10

UK. JCDecaux Airport has appointed Nicola Armitage as Head of Agency Sales, reporting to Sales Director Alan Sullivan. She will head a five-member team responsible for UK agency sales across a portfolio that includes Heathrow, London Luton, Glasgow, Edinburgh and Aberdeen airports, Eurotunnel and the Heathrow Express.

Lagardère Services accelerates Asia Pacific drive

Source: ©The Moodie Report - 22/06/10

SINGAPORE. Lagardère Services says it is accelerating its drive to expand in Asia Pacific travel retail with the relocation of Executive Committee member Emmanuel de Place to Singapore. From this base he will manage and develop the Asian businesses and supervise the Pacific area, which will be managed and developed by Lagardère Services Asia Pacific CEO Scott Raisin.

Lauder appoints Caroline Geerlings to head Tom Ford Beauty

Source: ©The Moodie Report - 21/06/10

US. The Estée Lauder Companies has confirmed that Caroline Geerlings has been named President, Tom Ford Beauty and New Business. In this position, she will be responsible for the overall strategic direction, global development, management and growth of the brand. She will report to Group President John Demsey.

Dubai Airports makes two key appointments to commercial team

Source: ©The Moodie Report - 20/06/10

UAE. Dubai Airports has made two key appointments to its commercial team: Nader Ghazzawi has been appointed Head of Commercial Contracts, and Cian O’Sullivan has been appointed Head of Retail Concessions. The moves are part of a drive to enhance revenues and customer service, says Dubai Airports.

The Estée Lauder Companies confirms Smashbox management

Source: ©The Moodie Report - 17/06/10

US. The Estée Lauder Companies has confirmed that on closing its acquisition of Smashbox Beauty Cosmetics, Beth DiNardo will become Global General Manager of the brand. DiNardo will report to Caroline Geerlings, who will be taking on responsibilities for new businesses. She in turn will report to Group President John Demsey.

Manchester Airports Group appoints new Chief Executive

Source: ©The Moodie Report - 16/06/10

UK. Manchester Airports Group has appointed Charlie Cornish to the position of Group Chief Executive, effective 1 October. He succeeds Geoff Muirhead CBE, who is retiring at the end of September after 22 years at the helm of the group.

Aurora World appoints Paul Widdop to travel retail position

Source: ©The Moodie Report - 07/06/10

INTERNATIONAL. Global toy supplier Aurora World has appointed Paul Widdop as International Sales Manager Duty Free, bringing with him a wealth of experience from his time as Sales Director with Russ Berrie and Premier Portfolio.