The Moodie Report

AIRPORTS

Changi Airport gears up for F1 season with Grand Prix Festival

Source: ©The Moodie Report - 03/09/10

SINGAPORE. Changi Airport has kicked off the Changi Grand Prix Festival in the run-up to the 2010 Singapore Formula 1 Night Race, which will be held on 24-26 September at the Marina Bay Street Circuit. Until the end of the month, Changi Airport passengers can experience a good dose of racing action at the Departure Transit Malls of Terminals 1, 2 and 3, while airport visitors can check out various racing-themed activities at T3’s Departure Hall. In addition, the airport has launched a ‘Save 2X 7% GST on Shopping’ promotion and free shuttle bus services.

Copenhagen Airport names new low-cost pier

Source: ©The Moodie Report - 03/09/10

DENMARK. Copenhagen Airport’s new low-cost pier, scheduled to open on 31 October, has officially been named CPH Go. "The signal the new name is intended to give passengers is: more cheap tickets to more destinations," says the airport operator.

Kelkoo apologises to BAA over “inaccurate” pricing survey

Source: ©The Moodie Report - 03/09/10

UK. Price comparison website Kelkoo has apologised to BAA for inaccuracies in a recent pricing survey, in which it claimed that Heathrow Airport offered the lowest savings compared to the domestic market among a series of leading European airports. Kelkoo admits that the data it published about Heathrow was “inaccurate”.

Otto Ambagtsheer named The Moodie Report Personality of the Month for August

Source: ©The Moodie Report - 03/09/10

NETHERLANDS. Schiphol Group Managing Director Business Area Consumers Otto Ambagtsheer has been named The Moodie Report Personality of the Month for August, in association with The Dalmore Single Malt Scotch Whisky. Ambagtsheer and his commercial team led the drive to create the new Holland Boulevard concept at Amsterdam Airport Schiphol, which opened last week.

Rising spend per passenger lifts Aelia performance in first half

Source: ©The Moodie Report - 03/09/10

FRANCE/INTERNATIONAL. Aelia today reported sales of €305 million for H1 2010, up by +7% on a like-for-like basis on the same period last year. The figures were buoyed by a +8.9% rise in sales per passenger at the SDA joint venture with Aéroports de Paris, with non-EU sales per passenger up +10%. Read on for details, and comment from Aelia CEO Jean-Baptiste Morin.

Setur Duty Free unveils Zegna store at Istanbul Sabiha Gökcen

Source: ©The Moodie Report - 03/09/10

TURKEY. Leading travel retailer Setur Duty Free this week opened a new Ermenegildo Zegna boutique at its Istanbul Sabiha Gökcen International Airport (SGIA) operation. The 40sq m unit offers a range of fashion & accessories from the Zegna brand. Setur Duty Free will complete its strong fashion line-up at the airport with a Salvatore Ferragamo outlet next month.

The Trinity Forum 2011 comes to Bangkok

Source: ©The Moodie Report - 03/09/10

THAILAND. The Trinity Forum, the world’s leading airport commercial revenues conference, will be held in Bangkok, Thailand on 9–11 February 2011 with an unprecedented strength of speaker line-up. From the retailer community, confirmed presenters to date include DFS Chairman and CEO Ed Brennan, Dufry Group CEO Julián Díaz, Dubai Duty Free Managing Director Colm McLoughlin, King Power International Chairman Vichai Raksriaksorn, Duty Free Americas Airports Division President Enrique Urioste and The Nuance Group President and CEO Roberto Graziani.

Airport Travel Retail: Customer Focus & the Missing Trinity Member

Source: ©The Moodie Report - 02/09/10

INTERNATIONAl. Our latest contributors’ column, sponsored by Diageo Global Travel & Middle East, is by former Philip Morris International duty free executive and now industry consultant Mick Dawidowicz. He talks about customer focus, identifies 'the missing Trinity member' and criticises the online retail offer of the world's top 30 airports.

ARI-Middle East makes key changes in Cyprus and Qatar

Source: ©The Moodie Report - 02/09/10

QATAR/CYPRUS. Aer Rianta International-Middle East (ARI-ME) has named Martin Mullen as Senior Retail Consultant to Qatar Duty Free, moving from his post as CTC-ARI Airports Head of Retail and Marketing, based in Cyprus. Taking up his role in Cyprus is Toni McDonald, whose experience in retailing with ARI dates back to the early years of Moscow Duty Free. Read on for details.

Delta and OTG enhance Sky Club at JFK Airport

Source: ©The Moodie Report - 02/09/10

US. Delta Air Lines has introduced a new dining experience at its four Sky Clubs at New York JFK Airport, offering made-to-order meals for purchase and expanded beverage options through a full-service café and bar. The new cafes have been developed exclusively for Delta and operated by airport restaurateur OTG Management.

The Trinity Forum 2011 comes to Bangkok

Source: ©The Moodie Report - 02/09/10

Bahrain Duty Free names latest ‘Win & Choose’ car raffle winner

Source: ©The Moodie Report - 01/09/10

BAHRAIN. Bahrain Duty Free has announced the latest winner of its popular Win & Choose car raffle. The winning ticket holder, Essam Mohamood Ahmed from Egypt , chose a Lexus LX570 as a prize. Only 1,000 tickets were available for the draw, priced at BHD50 (US$133) each, with sales online and in the retailer's stores.

Confectionery holds up well as sales lag behind traffic at Hellenic

Source: ©The Moodie Report - 01/09/10

GREECE. More details have emerged about Hellenic Duty Free Shops’ first half results, released earlier this week. Hellenic said that sales (-8.9%) had not kept pace with passenger growth (+1.1%), falling particularly sharply in April (volcano cloud) and June. Confectionery, up +4.0%, resisted the negative trend.

Heathrow launches latest Travel Product Awards

Source: ©The Moodie Report - 01/09/10

UK. BAA today launched the Heathrow Travel Product Awards for 2010, which will recognise "the best travel accessories and gadgets" on offer at the airport. The awards will be decided by the British public, who are being encouraged to vote online for their favourite items. This year, 12 categories are being put to the public vote, including Travel Must-Have, Best Handbag, Top Travel Read and Best Travel Entertainment.

International passenger volumes soar at world’s airports in July

Source: ©The Moodie Report - 01/09/10

INTERNATIONAL. Passenger traffic at the world’s airports continued to rebound in July, according to the latest figures from Airports Council International (ACI). International passenger numbers surged by +9.5% year-on-year, with total traffic growing by +6.9%, a slower rate than in previous months. Asia Pacific and Latin America-Caribbean each posted impressive growth of +14% in the month.

Los Angeles Airport plans to deliver world-class airside retail experience amid development drive

Source: ©The Moodie Report - 01/09/10

USA. Los Angeles World Airports is forging ahead with further expansion of its Tom Bradley International Terminal, following an earlier renovation of the terminal and the landmark Theme Building. Budgeted at US$1.545 billion, the Bradley West project promises to deliver a world-class airside retail concourse when it is completed in December 2012.

Ryanair withdrawal deals sharp blow to Belfast City Airport

Source: ©The Moodie Report - 01/09/10

NORTHERN IRELAND. Ryanair has announced its withdrawal from operations at Belfast City Airport from 31 October, a move that will have severe implications for the airport’s business, including commercial. The carrier accounted for around one-third of total traffic at the airport in 2009, handling 800,000 passengers. Belfast City has just concluded a £6 million upgrade of its Departures areas, including new-look WDF and HMSHost outlets.

WDF launches first ever ‘WhiskyFest’ event at Scottish airports

Source: ©The Moodie Report - 01/09/10

UK. WDF has launched its first ‘Whiskyfest’ event, which runs across World Duty Free stores at Scottish airports for nine weeks from August to October this year. The retailer is highlighting the range of exclusive whiskies at its stores, and offering -20% off 40 of them, alongside a host of showcasing events from brand owners.

Aéroports de Paris posts strong first-half retail gains despite traffic decline

Source: ©The Moodie Report - 31/08/10

FRANCE. Aéroports de Paris today unveiled strong first-half growth in retail and services. Aéroports de Paris Chairman and CEO Pierre Graff said: “Traffic was severely disrupted in April by the eruption of the Icelandic volcano Eyjafjallajökull. Despite this, Aéroports de Paris Group’s results for the first half of 2010 are satisfying, due in particular to the increase in revenue per passenger achieved in shops within restricted areas.”

APTRA–Generation Index to track Asia Pacific travel retail evolution

Source: ©The Moodie Report - 31/08/10

ASIA PACIFIC. The Asia Pacific Travel Retail Association (APTRA) will collborate with industry analyst Generation Research to produce regular statistical reports on the duty free and travel retail industry in the Asia Pacific region. The APTRA–Generation Index will chart the evolution of the five core product categories using data supplied by airport retailers, airport authorities and owners, operators of downtown shops and border shops, and airlines.

Captain Morgan launches new look in travel retail

Source: ©The Moodie Report - 31/08/10

INTERNATIONAL. Diageo Global Travel & Middle East (GTME) has announced the launch of a new pack design and updated iconography for its Captain Morgan brand. The new packaging will roll out in travel retail from September onwards and will be adopted in more than 50 countries where Captain Morgan rum products are sold.

Changi Airport Group calls tender for series of key speciality stores

Source: ©The Moodie Report - 31/08/10

SINGAPORE. Changi Airport Group has called a tender for four brand-name/speciality store concessions at Singapore Changi Airport Terminal 1, with bids due by 21 September. In other news, the company is inviting food & beverage concessionaires to approach it regarding a 349sq m restaurant concession, now available in T2.

King Fahd International Airport completes expanded F&B offer

Source: ©The Moodie Report - 31/08/10

SAUDI ARABIA. King Fahd International Airport (KFIA) has completed the successful first-stage revamp of its dining offer, including the introduction of the Middle East’s first airport Krispy Kreme outlets. Through 2010 and 2011 KFIA will unveil further new shopping and dining concepts to cater to the airport’s increasing passenger numbers.

Nuance-Watson (Singapore) welcomes a Champion to Changi

Source: ©The Moodie Report - 31/08/10

SINGAPORE. Nuance-Watson (Singapore) has teamed up with Coty Prestige Travel Retail Asia Pacific for the first Asian airport launch for Davidoff’s new men’s fragrance, Champion. The exclusive Asian roll-out will be marked by a three-week promotion at Singapore Changi Airport, where customers can participate in a lucky draw to win a Nintendo Wii game console. In addition travellers may enjoy a sports-inspired fun workout at a specially designed Davidoff Champion ‘Wii Lounge’.

Vancouver Airport hails success of ‘Take off Fridays’ promotion

Source: ©The Moodie Report - 31/08/10

CANADA. Vancouver International Airport has hailed the success of its recent ‘Take off Fridays’ summer promotion which saw concessions sales per passenger “drastically increase”. The retail and community promotion, which drew its inspiration from activity during the 2010 Olympic Games at YVR, received positive feedback from both the community and business partners, said the airport.

Changi Airport seeks books concessionaire for T3 outlet

Source: ©The Moodie Report - 30/08/10

SINGAPORE. Changi Airport Group is seeking a books & stationery concessionaire for a unit at Singapore Changi Airport Terminal 3. The closing date is 27 September and the contract runs from 9 January 2011 until 31 December 2014.

Delhi Duty Free unveils an Indian airport shopping extravaganza

Source: ©The Moodie Report - 30/08/10

INDIA. Delhi Duty Free Services, a three-way partnership between two of the industry’s leading retailers and Delhi International Airport Limited, has opened over 30,000sq ft of duty free shopping space at Indira Gandhi International Airport’s new Terminal 3 in Delhi. “Operating at T3, the sixth-largest terminal in the world with a 34 million passenger handling capacity, we expect huge footfall and see enormous scope for the growth of airport retailing in India," says Delhi Duty Free Services CEO Nicholas Goddard Palmer.

Higher retail spend lifts Schiphol Group commercial activities

Source: ©The Moodie Report - 30/08/10

NETHERLANDS. Schiphol Group has reported a solid +2.8% year-on-year rise in revenues from its Consumers Business Area in H1 2010, to €137.6 million. Crucially, average spend in the See Buy Fly shops rose by +3.4% to €15.74 in the half. The division’s revenues were hit to the tune of €2.7 million by the volcanic ash cloud in April and May. Revenue for the group as a whole hit €545 million in the half, down by -1.5%, though profits grew sharply.

Sales down but first-half profits up at Hellenic Duty Free Shops

Source: ©The Moodie Report - 30/08/10

GREECE. Hellenic Duty Free Shops (HDFS) today unveiled a +9.7% rise in pre-tax profits to €21.6 million for its travel retail operations for the first half of 2010. This was despite a -8.9% drop in sales to €93 million. HDFS General Director George Velentzas said: “The parent HDFS [i.e. the travel retail operations –Ed]… significantly increased its profitability despite the increase in sales, still remaining the most profitable company in the travel retail industry.”

‘A La Gate Carte’ delivers mobile retail solutions to airports

Source: ©The Moodie Report - 30/08/10

US. A La Gate Carte has launched a new mobile merchandising solution which, it claims, will help airport retailers generate additional duty free sales and convert passengers into buyers: a motorised mobile retail store that delivers last minute and/or impulse purchasing opportunities to airport travellers.

Auckland opens new shops as JR/Duty Free unveils watch store

Source: ©The Moodie Report - 29/08/10

NEW ZEALAND. Auckland Airport has completed the second of two major retail milestones for the year with the August opening of six new-look speciality stores in the eastern side of the ambitious airside redevelopment. Additionally JR/Duty Free has opened a luxury watches area; and more exciting retail and food & beverage developments are imminent as the airport (and the whole country) builds up for Rugby World Cup year in 2011.

Burberry expands Heathrow presence with new T5 boutique

Source: ©The Moodie Report - 27/08/10

UK. Luxury fashion brand Burberry has opened a new store at London Heathrow Airport Terminal 5. The 847sq ft store offers a wide range of accessories including bags, small leathergoods, timepieces, sunglasses as well as ready-to-wear items. “The store will strengthen the luxury fashion offering at Heathrow and deliver on our promise of providing passengers with an exciting and engaging shopping experience,” said Heathrow Retail Concessions Director Brian Woodhead.

DFS launches Jack Daniel’s barrel art auction to aid Haiti appeal

Source: ©The Moodie Report - 27/08/10

INTERNATIONAL. Following Jack Daniel’s recent barrel art initiative created by Brown-Forman to mark the 50th anniversary of DFS, the travel retailer has launched a special auction website to raise funds for the Hand in Hand for Haiti appeal. Each of seven unique Jack Daniel’s barrels has been made available for auction on a dedicated site created by DFS: www.dfs50.com/jackdaniel.

Dubai International Airport passenger traffic surges to record high

Source: ©The Moodie Report - 27/08/10

UAE. Dubai International Airport has reported record passenger numbers for July, with volumes passing 4 million for the first time ever. The Middle Eastern hub handled 4.3 million passengers in the month, up by +14.3% on July 2009, with the strongest growth coming from Eastern Europe, Asia Pacific and Russia & CIS routes. Dubai Airports CEO Paul Griffiths says: “This is an important milestone that reflects the consistent growth we have seen over the past years."

Ethos unveils latest Swiss Watch Studio at Delhi T3

Source: ©The Moodie Report - 27/08/10

INDIA. Ethos Swiss Watch Studios has opened its latest duty free outlet at Indira Gandhi International Airport's new Terminal 3. It offers 15 Swiss watch brands such as Omega, Chopard, Cartier, Longines, Edox and Tissot. Ethos Swiss Watch Studios is India’s largest Swiss watch retail chain and is the only multi-brand retail chain present at airports across India.

Lacoste watches take centre stage at Zürich with Nuance

Source: ©The Moodie Report - 27/08/10

SWITZERLAND. Lacoste Watches, part of the Movado/MGI Group, are taking centre stage in a Fashion Week animation at Zürich Airport, organised by Nuance. The one-month promotion, located on the first floor opposite the Chocolate Tax Free shop, centres on the launch of the new, fashion-forward Goa collection.

Nuance-Watson (HK) and Scental in customer service drive

Source: ©The Moodie Report - 27/08/10

HONG KONG. As part of its ‘Customer Focus Year’ at Hong Kong International Airport, Nuance-Watson (HK) has partnered with beauty supplier Scental in an exclusive Training Fair to empower staff business skills. “This demonstrates the power of a collaborative approach where both parties have taken a step beyond their common interests and focused passionately on customer service excellence and maximising customer satisfaction,” said the retailer.

Ambitious Holland Boulevard lends strong Dutch Sense of Place

Source: ©The Moodie Report - 26/08/10

NETHERLANDS. Schiphol Group yesterday unveiled the Holland Boulevard, a high-class Dutch-themed retail, food & beverage, lounge and entertainment zone between piers E and F at Amsterdam Airport Schiphol. The area features the world’s first library at an airport, a unit celebrating the history of the Bols brand, a revamped museum store, massage, relaxation and kids’ play areas, plus an impressive Dutch Kitchen from HMSHost. The Moodie Report was on hand for the opening.

Auckland Airport posts ‘resilient’ commercial results for full year

Source: ©The Moodie Report - 26/08/10

NEW ZEALAND. Auckland International Airport Limited today posted what it described as better than expected annual results for 2010. While retail income was down -9.0% over 2009 and retail income per international passenger fell sharply, the company said this was due to a combination of one-off factors, including the change to a dual duty free retailer model.

Egypt comes under the spotlight at MEDFA Conference 2010

Source: ©The Moodie Report - 26/08/10

MIDDLE EAST. The Middle East Duty Free Association (MEDFA) and TFWA are finalising the programme for the annual MEDFA Conference, which will take place at the Mena House Oberoi Hotel overlooking the Great Pyramid of Giza in Cairo on 28-29 November. Under the theme ‘Reality and Opportunity,’ the speakers will examine current performance and challenges in the region and prospects for the future.

Aéroports de Paris invites passengers to blog the perfect airport

Source: ©The Moodie Report - 25/08/10

FRANCE. Aéroports de Paris (AdP) is aiming to improve service quality at Paris Charles de Gaulle Airport through passenger interaction following the introduction of its 'Dites-nous' (tell us about it) web-forum. From 25 August AdP will invite its customers to blog about their ideas for the perfect airport on its new site: www.ditesnous.fr.

Incheon Airport promotes Korean culture with traditional parade

Source: ©The Moodie Report - 25/08/10

KOREA. Incheon International Airport Corporation has teamed up with the Korea Cultural Heritage Foundation to promote traditional Korean culture, organising a special daily re-enactment of the traditional ‘Walk of the Royal Family’ which originated in Korea’s Joseon Dynasty. Through the event, the lives of Joseon royal families come alive thanks to performers dressed in the royal costumes of ancient times.

Ivo Favotto returns to Australia in key role for The Nuance Group

Source: ©The Moodie Report - 25/08/10

AUSTRALIA Ivo Favotto, The Nuance Group’s Executive Vice President Strategy & Business Development, is to return to his native Australia to become the company's Director – Sydney Airport. He will also have Australia-wide responsibilities for store development and government relations, which fits in neatly with his role over the past three-and-a-half years in his Zürich-based role.

London Heathrow Airport toasts the best of British

Source: ©The Moodie Report - 25/08/10

UK. Passengers flying through Heathrow are to be treated to the 'best bites of Britain' to mark the airport’s first British Food Fortnight. From 26 August to 12 September, more than 20 restaurants, bars and cafés across all the airport’s terminals will be offering some of the nation’s favourite treats and tipples to provide passengers with a quintessential taste of Britain.

Picture Gallery: Brown-Forman brings barrels of art to DFS

Source: ©The Moodie Report - 25/08/10

INTERNATIONAL. Brown-Forman has chosen a unique way to mark the 50th anniversary of DFS as various artists turned Jack Daniel’s barrels into pieces of art. Each will be sold to benefit industry charity Hand in Hand for Haiti. Here we present an extended Picture Gallery of the completed works as they will appear on display at DFS stores in seven airports.

Quaker Steak & Lube adds to dining offer at Cleveland Hopkins

Source: ©The Moodie Report - 25/08/10

US. Quaker Steak & Lube opened at the new Airmall at Cleveland Hopkins International Airport earlier this month, offering its award-winning buffalo wings with a variety of signature sauces. Located in Concourse B, the fast-casual dining unit spans 1,800sq ft and is operated by Ohio-based AVI Foodsystems.

ATÜ Duty Free maintains expansion at key airports as sales rebound

Source: ©The Moodie Report - 24/08/10

TURKEY. Turkey’s leading duty free retailer, ATÜ Duty Free, is pushing ahead with expansion at its key airport locations, and is aiming to hit 2008 sales levels in 2010, after a difficult 2009. The company has opened two new gate stores at Istanbul Atatürk International Airport, as well as further new outlets at Izmir Adnan Menderes and Ankara Esenboga airports.

Auckland moves from joint venture to concession with HMSHost

Source: ©The Moodie Report - 24/08/10

NEW ZEALAND. A long-standing joint venture between Auckland Airport and HMSHost to run most of the airport’s food & beverage operations is being replaced with a traditional concession agreement. The new structure, effective next month, will prompt an exciting new F&B offer for travellers through New Zealand’s biggest gateway, the airport company pledges.

Baltona names Michal Stempski to business development role

Source: ©The Moodie Report - 24/08/10

POLAND. Polish travel retailer and shipchandler Baltona, which was acquired by Indian travel retail group Flemingo earlier this year, has named Michal Stempski as Business Development Consultant. Stempski had worked for the Polish division of French travel retailer Aelia, and before that for Inflight Service.

Diageo, Gebr Heinemann and Budapest Airport align in Trinity unity

Source: ©The Moodie Report - 24/08/10

HUNGARY. Diageo Global Travel & Middle East, Gebr Heinemann and Budapest Airport recently partnered to create a major ‘Trinity’ activation at the Hungarian gateway around Johnnie Walker’s sponsorship of the Vodafone McLaren Mercedes Formula 1 team, driving a +50% increase in sales of Johnnie Walker.

Heathrow Airport enters the Notting Hill Carnival spirit

Source: ©The Moodie Report - 24/08/10

UK. Heathrow Airport is preparing for this year’s Notting Hill Carnival by hosting an exclusive preview of the steel bands and performers in the Terminal 5 International Arrivals area. Passengers can also tour a pop-up exhibition by internationally celebrated carnival artist Carl Gabriel, which runs from 23 August for a week.

Key Asian arrivals boost Auckland Airport international traffic

Source: ©The Moodie Report - 24/08/10

NEW ZEALAND. Auckland Airport has reported +4.9% growth in international passenger traffic (excluding transits) year-on-year for the month of July. International arrivals were once again buoyed by Asian passenger traffic, with Japanese arrivals doubling over last year, and Korean and Chinese volumes also up sharply.

Changi Airport posts record monthly traffic high for 2010

Source: ©The Moodie Report - 23/08/10

SINGAPORE. Singapore Changi Airport has posted a +15.9% year-on-year growth in passenger traffic movements to 3.67 million in July – the highest monthly traffic recorded at Changi so far this year. For the year to date the airport has handled a total of 23.9 million passengers, up by a healthy +16.9% compared to the first seven months of 2009.

Letter to the Editor – Columnist hits out at Kelkoo pricing report

Source: ©The Moodie Report - 23/08/10

INTERNATIONAL. Long-time Philip Morris International duty free executive and occasional columnist for The Moodie Report Mick Dawidowicz has hit out at a recent Kelkoo survey that claimed to compare online and airport 'tax free' retail pricing in Europe. “Once again the industry is being defined by outside ‘observers’ or self-styled experts who know little or nothing about the business – and generally get it wrong, usually to the detriment of the industry,” he says in a hard-hitting reply. The Moodie Report invites further comment.

Nuance-Watson (Singapore) unveils Biotherm Homme Force

Source: ©The Moodie Report - 23/08/10

SINGAPORE. Biotherm Homme has unveiled its first masculine fragrance, Force, now available in Asia with the exclusive launch at Nuance-Watson (Singapore). Besides a specially designed gondola featuring Biotherm Homme’s new model, Tyson Ballou, the promotional campaign also involves fragrance-testing by beauty advisors and limited edition gwps comprising miniatures and a travel pouch.

Auckland Airport avoids Commerce Commission study into Queenstown Airport deal but faces new legal challenge

Source: ©The Moodie Report - 20/08/10

NEW ZEALAND. The Commerce Commission has informed Auckland Airport that it is not conducting an investigation into Auckland Airport’s acquisition of a minority stake in Queenstown Airport. But relief over that decision has been tempered by a subsequent legal challenge by national carrier Air New Zealand and local Queenstown interests.

Auckland Airport welcomes Air New Zealand’s Japanese boost

Source: ©The Moodie Report - 20/08/10

NEW ZEALAND. Japan charters to Auckland are to treble over the summer, thanks to an Air New Zealand initiative. That move was warmly welcomed today by Auckland Airport, whose General Manager Aeronautical Business Development Glenn Wedlock said: “With many carriers being forced to make tough decisions about routes, it is fantastic to see the development of capacity from Air New Zealand into Japan and the subsequent growing of Japanese passenger traffic to New Zealand.”

Heinemann Duty Free goes into overdrive at Hamburg

Source: ©The Moodie Report - 20/08/10

GERMANY. Heinemann Duty Free has placed a 1959 Porsche on display at its Hamburg Airport store – and is offering the two-seater car for sale to passengers. The retailer’s latest campaign, aimed at male shoppers, also includes fashion and fragrances, plus other motorsports memorabilia.

Lagardère Services captures Canberra news & books concession

Source: ©The Moodie Report - 20/08/10

AUSTRALIA. Lagardère Services Asia Pacific has been awarded the news & books concession at Canberra Airport following a tender. The travel retailer will operate a 190sq m store in the new Southern Concourse Terminal at the airport, which is currently undergoing a major upgrade of its facilities.

Record traffic at Sydney and Copenhagen buoys MAp Airports

Source: ©The Moodie Report - 20/08/10

INTERNATIONAL. Record passenger traffic at Sydney and Copenhagen airports buoyed MAp Airports’ core portfolio in the month of July. Sydney Airport traffic climbed by +9.4% year-on-year in July to 3.09 million passengers, while Copenhagen Airport traffic hit 2.21 million, up by +11.3% on last year. Read on for details.

WDF hosts surprise 'flash mobs’ to celebrate summer

Source: ©The Moodie Report - 20/08/10

UK. Travel retailer WDF gave passengers flying from Manchester and London Gatwick airports a surprise last week, in the form of an impromptu ‘flash mob’ event. “We really wanted to create a different and memorable event to celebrate the height of the summer holiday period which also entertained and involved our passengers,” explains WDF Head of Digital Marketing Sue Gosling.

Aldeasa launches first walk-through concept in Spain

Source: ©The Moodie Report - 19/08/10

SPAIN. Aldeasa has inaugurated two new stores, ‘The Shop’ and ‘The Express Shop’ at Barcelona El Prat Airport Terminal 2. Crucially, The Shop is the first walkthrough concept for AENA and Aldeasa at an airport in Spain, says the retailer. Now it plans to extend the concept to Madrid-Barajas and Alicante airports.

Bengaluru International Airport reveals T1 expansion plans

Source: ©The Moodie Report - 19/08/10

INDIA. Bangalore International Airport Limited today unveiled its spectacular T1 expansion plans for Bengaluru International Airport. “We are committed to the success and growth of Bengaluru International Airport and share the vision of making it the gateway to South India,” said GVK Chairman GV Krishna Reddy.

David Odgers moves from Nuance in Sydney to eBay Australia

Source: ©The Moodie Report - 19/08/10

AUSTRALIA. David Odgers, The Nuance Group Australia’s Director of the SYD Airport Tax and Duty Free operation, has left the company to take a role as Director with eBay Australia. “I have had a great time with Nuance but am ready for a new challenge,” he told The Moodie Report.

Gebr Heinemann captures two-year extension at Vienna Airport

Source: ©The Moodie Report - 19/08/10

AUSTRIA. Gebr Heinemann has gained a two-year extension to its existing duty free concession at Vienna International, airport group Flughafen Wien AG announced today. The award takes the retailer’s contract to the end of 2012, and at substantially better terms for the airport authority, according to Flughafen Wien.

Helsinki Airport opens new 24-hour children’s play area

Source: ©The Moodie Report - 19/08/10

FINLAND. Helsinki Airport has opened a new activity-oriented play area for pre-school age children in the area for long-haul flights. The play area is open 24 hours a day and comes equipped with high-quality and safe Lappset and Brio wooden toys and playthings.

Setur Duty Free more than doubles first-half sales as new International Terminal fuels business

Source: ©The Moodie Report - 19/08/10

TURKEY. Setur Duty Free’s sales at Istanbul Sabiha Gökçen International Airport have surged by +155% in the first half of 2010 compared to a year ago. The strong growth is underpinned by the move to a new International Terminal in November 2009, and by a doubling of passenger traffic. Read on for details, and for news of the next phase of openings at SGIA.

Thai airports’ concession revenues climb +10% in first nine months

Source: ©The Moodie Report - 19/08/10

THAILAND. Despite a difficult third quarter, Airports of Thailand (AoT) concession revenues leapt by +10.78% in the first nine months of the 2010 financial year (to the end of June), compared to the same period a year earlier, with the figure hitting Bt3.99 billion (US$126 million). The growth came against the backdrop of a +13.03% surge in total revenues at the Thai airports group in the period, and a +17.9% rise in passenger traffic.

BAA Heathrow slams pricing survey as “misleading and incorrect”

Source: ©The Moodie Report - 18/08/10

UK. BAA Heathrow has slammed a survey from price comparison website Kelkoo that claimed it offered the lowest tax free savings compared to the domestic market among a series of leading European airports. BAA disputed the findings, saying the conclusions are “both misleading and incorrect.”

Changi Airport calls tender for key T3 restaurant concept

Source: ©The Moodie Report - 18/08/10

SINGAPORE. Changi Airport Group has called a tender for a brand name western style speciality restaurant concession at Singapore Changi Airport Terminal 3. The airport group said it was seeking a concessionaire with a proven track record that would “differentiate the offer” at Changi.

EYE measures advertising effectiveness with new technology

Source: ©The Moodie Report - 18/08/10

INTERNATIONAL. Out-of-Home media specialist EYE is set to conduct a multi-format, multi-country study across its advertising network using Neuro Imaging. This latest available global research technology will help provide insights into the emotional responsiveness of consumers in relation to advertising, offering EYE’s airport and retail business partners a new measure of advertising effectiveness.

Fashion brand T.M. Lewin makes UK airport debut at Manchester

Source: ©The Moodie Report - 18/08/10

UK. Shirtmaker T.M. Lewin has opened its first UK airport store at Manchester Terminal 1. The 110sq m outlet offers a full range of tailored men’s suits, shirts, ties and cufflinks. Womenswear includes shirts, suits, knitwear and accessories. Read on for details of the new store plus a special Picture Gallery.

Gebr Heinemann deepens regional offer at Berlin’s airports

Source: ©The Moodie Report - 18/08/10

GERMANY. Gebr Heinemann is deepening its offer of regional products at Berlin’s key airports as it prepares for the opening of a new international airport serving the capital, which opens in June 2012. The company has just added a range of speciality Berlin pickles, which it says typify its drive to expand its destination offer.

Heathrow offers a taste of Britain with Harlequin restaurant

Source: ©The Moodie Report - 18/08/10

UK. Heathrow Airport says it is offering passengers a traditional taste of Britain with the opening of The Harlequin, an 80sq m alehouse and eatery in Terminal 1 Departures. The new concept has been devised by F&B partner The Restaurant Group to offer the airport’s international passengers a quintessentially British experience and menu.

The L’Oréal group irrigates Biotherm brand in South Korea

Source: ©The Moodie Report - 18/08/10

ASIA PACIFIC. Earlier this summer Scental Travel Retail Asia Pacific (L’Oréal) organised a pioneering promotion for its Biotherm brand in South Korea – the first time an event has taken place simultaneously domestically and on-airport. The promotion, which sported a “1-2-3 Hydration” theme, focused on Biotherm’s key moisturising portfolio.

Aéroports de Paris maintains long-haul traffic growth in July

Source: ©The Moodie Report - 17/08/10

FRANCE. Aéroports de Paris has posted a +3.1% year-on-year increase in passenger traffic for July, with Charles de Gaulle Airport handling 5.9 million passengers (+3.2%) and Orly Airport (+2.8%) 2.6 million. International traffic (excluding Europe) continued to shine as all market sectors except Latin America recorded growth, culminating in an overall +5.8% rise compared to July 2009.

China Duty Free reaps rewards of Shanghai Expo 2010 promotion

Source: ©The Moodie Report - 17/08/10

CHINA. With two weeks left to run, China Duty Free Group’s 'See You at World Expo 2010, Shanghai' campaign is boosting spending at 56 of its stores across China – and inspiring the Chinese retail giant to plan further nationwide promotions. The campaign rewards customers who purchase over a certain value with entry into a monthly prize draw, with tickets to the Shanghai Expo on offer.

Crippling BAA airport staff strike is averted

Source: ©The Moodie Report - 17/08/10

UK. “We are pleased that the basis of an agreement has been reached on pay, that is fair to staff but which also reflects the difficult economic climate.” In a short statement airport operator BAA welcomes the likely settlement of a pay dispute with airport staff that had threatened mass disruption over the all-important remaining Summer holiday period. The news will be warmly welcomed by the travel retail sector.

Heathrow celebrates veteran photographer in starry show

Source: ©The Moodie Report - 17/08/10

UK. Heathrow Airport is celebrating the career of the airport's longest-serving resident photographer Dennis Stone by hosting two exhibitions featuring the travels of some of the world's greatest stars. The exhibitions will showcase images from the book 'A Life At The Airport: A Heathrow Photographer' published by the airport operator.

Nuance-Watson and Lancôme team up for Changi launch

Source: ©The Moodie Report - 17/08/10

SINGAPORE. Nuance-Watson (Singapore) has teamed up with beauty supplier Scental to stage an exclusive Asia Pacific pre-launch at Singapore Changi Airport for Lancôme’s new heritage fragrance Ô d’Azur. This is the first time that Lancôme has held an Asia Pacific pre-launch event at Changi Airport. Lancôme Division Manager Lina Ly says "the deliciously fresh Ô d’Azur will be the perfect travel companion.”

Pricing study claims online retailers offer better value than tax free

Source: ©The Moodie Report - 17/08/10

EUROPE. According to a study by shopping comparison website Kelkoo, tax free goods across Europe's ten busiest airports are priced on average -6.2% cheaper than their equivalent in local high street stores (based on a sample of 22 selected products). But it also claims that online retailing offers even better savings. Read on for details of the price comparison survey. We invite reader comment on this story.

Airports of Thailand assists business partners as revenues plunge

Source: ©The Moodie Report - 16/08/10

THAILAND. Airports of Thailand has reported a -139.3% fall in profitability for the third quarter of its financial year to a loss of THB516.23 million (US$16.22 million), following the recent political unrest in the country which damaged tourism demand. The company has also spelled out a range of proactive measures it has taken to aid its airline and concessionaire partners during this difficult period.

Brown-Forman rolls out the barrel for DFS 50th anniversary

Source: ©The Moodie Report - 16/08/10

INTERNATIONAL. Brown-Forman has chosen an artistic and unique way to mark the 50th anniversary of travel retail giant DFS. Artists from around the world were commissioned to turn Jack Daniel’s whiskey barrels into pieces of art, and the completed works are on display at DFS stores in seven airports until 30 September. In turn they will be sold to benefit travel retail industry charity Hand in Hand for Haiti.

Going Green: is the travel retail channel committed to the colour?

Source: ©The Moodie Report - 16/08/10

INTERNATIONAL. What does ‘going green’ mean to the travel retail industry? How have companies incorporated eco-consciousness into their brand and business models? How genuine are their commitments to the environment? These are just a few thought-provoking questions prompted by CNN’s Tourism Advertising Solutions and Knowledge Group in its latest article, ‘Going Green: Conscience, Not Campaigns’.

Hong Kong International Airport's traffic reaches new highs

Source: ©The Moodie Report - 16/08/10

HONG KONG. Strong summer traffic momentum continued for Hong Kong International Airport as all three traffic categories recorded double-digit growth in July. Airport Authority Hong Kong CEO Stanley Hui Hon-chung said: “The market rebound during the summer holiday travel season has been particularly strong. July saw a high average load factor of close to 80% for passenger flights at HKIA.”

Puig and Aldeasa unveil Carolina Herrera’s new 212 VIP fragrance with celebrity showcase

Source: ©The Moodie Report - 16/08/10

SPAIN. To celebrate Carolina Herrera’s 212 VIP fragrance, Spanish companies Puig and Aldeasa are giving passengers a taste of the New York-style celebrity glamour with their latest 'retailtainment' concept. Notes Aldeasa Commercial Director Eugenio Andrades: “We firmly believe that this newness and energetic activity in-store is what our customers really want to see."

Dublin Airport passenger traffic slips by -4% in July

Source: ©The Moodie Report - 13/08/10

IRELAND. Passenger numbers at Dublin Airport hit 2.03 million in July, a -4% decline on the same month last year, according to the Dublin Airport Authority (DAA). UK traffic dropped by -9% while transatlantic volumes dipped by -5% compared to July 2009. In the year to date, passenger traffic has fallen by -14%.

Orlando Airport posts surge in international passenger traffic

Source: ©The Moodie Report - 13/08/10

US. Orlando International Airport handled 2,938,672 passengers in June, an increase of +2.1% on the previous year. International passengers numbered 249,034 – a solid year-on-year rise of +12.2%. Domestic passengers numbered 2,689,638, up by a marginal +1.3%.

Proposed BAA ground staff strike set to hit travel retail sector hard

Source: ©The Moodie Report - 13/08/10

UK. "These sorts of strikes never achieve anything apart from damage: damage to business, damage to jobs, damage to the interests of tourists who want to come to visit Britain, or people who want to leave Britain and have a holiday overseas." British Prime Minister David Cameron hits out at proposed union action that threatens disruption at BAA airports this summer, and which would seriously affect travel retail.

The Loop at Dublin Airport launches ‘Big Pony’ Collection

Source: ©The Moodie Report - 13/08/10

IRELAND. What’s your passion? Sport, Seduction, Adventure or Style? Ralph Lauren and Dublin Airport retail complex The Loop are offering passengers the choice of four men’s fragrances, dubbed the ‘Big Pony’ Collection, at a temporary stand-alone store until 29 August. The collection takes inspiration from the designer’s Big Pony shirts embroidered with an oversize version of Ralph Lauren’s signature polo-player logo.

Aldeasa adds theatre at Málaga with Bacardi Mojito campaign

Source: ©The Moodie Report - 12/08/10

SPAIN. Aldeasa is inviting shoppers at Málaga Airport to try mixing a Bacardi Mojito as part of a month-long promotional and entertainment campaign. The new marketing activity forms part of Aldeasa’s ‘Shopping Experience’ initiative, which aims to enhance passengers' enjoyment at the airport and drive spending.

Changi Airport extends Chinese connections with Hainan Airlines

Source: ©The Moodie Report - 12/08/10

SINGAPORE. Changi Airport Group is adding Hainan Airlines, its sixth Chinese carrier, to its network of airlines this month. Arriving at Changi’s Terminal 2 on 29 August, Hainan Airlines will operate four weekly flights connecting Singapore to Hefei and Dalian.

Hooters opens first ever airport outlet at Frankfurt

Source: ©The Moodie Report - 12/08/10

GERMANY. Hooters American Restaurant and Sportsbar has opened its first ever airport outlet at Frankfurt Airport Terminal 1. Fraport AG Executive Board Member Herbert Mai said: “Fraport is embarking on a major expansion of retail space and offerings to meet the needs of diverse customer groups and the growing traffic. With Hooters, we now have some 250 retail stores, restaurants and service outlets.”

Manchester ranks as world's leading airport Twitter feed

Source: ©The Moodie Report - 12/08/10

UK. Manchester Airport is the world’s number one airport Twitter feed, according to a new global survey by airport social media firm AirGate Solutions. “It’s fantastic to receive this recognition – during our recent experiences with snow and the volcanic ash cloud, Twitter became a vital channel,” says Manchester Airport’s Head of External Communications Russell Craig.

MAp Airports sells stake in Mexican group ASUR

Source: ©The Moodie Report - 12/08/10

MEXICO. MAp Airports has sold its 16% stake in Mexican airports group Grupo Aeroportuario del Sureste (ASUR) for US$207 million following a public offering. MAp said it found it would not be able to bring its airport management model to bear on the business, and decided to exit its stake.

ATÜ Duty Free executive strikes gold with Paco Rabanne

Source: ©The Moodie Report - 11/08/10

INTERNATIONAL. Tevfik Ilhan Çimencioglu, an executive for ATÜ Duty Free based at Istanbul Atatürk International Airport, has won a Paco Rabanne ‘golden hamper’ in The Moodie Report’s latest readers’ competition, organised in association with Puig Travel Retail. Tevfik Ilhan correctly named Ernest Hemingway as the famous great-grandfather of Lady Million advertising campaign model Dree.

Copenhagen Airport Shopping Centre revenues dip in first half

Source: ©The Moodie Report - 11/08/10

DENMARK. Shopping Centre revenues at Copenhagen Airports (including retail and food & beverage) fell by -6.4% year-on-year in the first six months, the group reported today. This was mainly due to a change in contract conditions and a temporary closing of two food & beverage units. Encouragingly, spend per passenger rose in the half, and duty free revenues also increased (by +7.5%) in the period.

Estée Lauder signs airport advertising deal with EYE Singapore

Source: ©The Moodie Report - 11/08/10

SINGAPORE. Airport media specialist EYE has signed Estée Lauder as a new client – a partnership that aims to provide the global beauty company with prime branding visibility among international travellers. Estée Lauder can lean on EYE's strong digital offering and advertising space at Singapore Changi Airport, which includes more than 200 static, digital and ambient advertising opportunities across five terminals.

Frankfurt Airport breaks all-time high for passenger traffic

Source: ©The Moodie Report - 11/08/10

GERMANY/INTERNATIONAL. Encouraging news from Frankfurt Airport as Germany’s major international gateway sets new monthly and daily passenger records during July. Parent company Fraport Group’s overseas airports also prospered during the month with high double-digit traffic increases in Lima, Peru; Antalya, Turkey; and Burgas, Bulgaria. Read on for all the latest passenger numbers.

Zürich Airport maintains strong commercial growth in July

Source: ©The Moodie Report - 11/08/10

SWITZERLAND. Commercial activities at Zürich Airport maintained their robust performance in July as net sales to consumers from shops and restaurants climbed by +7.2% year-on-year to CHF44 million (US$41.5 million). Net sales per departing passenger increased by +1.3% over July 2009. Year-to-date commercial turnover is up by a healthy +5.7% against passenger traffic growth of +3.5%.

'Global Travel Retail - Great Thinking Required:' Column 4

Source: ©The Moodie Report - 10/08/10

INTERNATIONAL. Our latest ‘Global Travel Retail – Great Thinking Required’ column, sponsored by Diageo Global Travel & Middle East, comes from Dean Vogel of The Vogel Group, a leading Sydney retail consultancy. He argues that a recognisable airport brand, underpinned by a firm business-to-business strategy, can strengthen relations between airports and concessionaires and improve the consumer experience.

Aelia and sister company SGEL capture Alicante fashion concession

Source: ©The Moodie Report - 10/08/10

SPAIN. French travel retailer Aelia and sister company SGEL have captured a five-year fashion concession at Alicante Airport, which will open in March next year under the Aelia Retail España banner. The move is the partnership’s second contract in Spain's travel retail sector: in February the alliance won a fashion & accessories concession at Málaga Airport’s new T3, which is due to open later in 2010.

Assaf & Kabbabé builds on its shopfitting know-how

Source: ©The Moodie Report - 10/08/10

LEBANON. Assaf & Kabbabé, the number one shopfitting company in Lebanon and one of the leading retail design companies in the Gulf region, is aiming to build on its presence in travel retail following the opening of several ground-breaking duty free projects. In its home market, the company recently celebrated the opening of the first two phases of Beirut Duty Free's refurbishment of its Departures area at Beirut Airport.

Bahrain Duty Free posts robust rise in first-half revenues

Source: ©The Moodie Report - 10/08/10

BAHRAIN. Bahrain Duty Free Shops has reported a strong +9.6% rise year-on-year in consolidated sales for the first six months of 2010, with net profit increasing by +13.5%. Passenger numbers increased by just +2.7%. Basic earnings per share for the six months increased by +13.6%. Spend per head and penetration levels also posted healthy rises.

Canadian airport duty free sales climb in first half

Source: ©The Moodie Report - 10/08/10

CANADA. Airport duty free sales in Canada climbed by +12% year-on-year to C$96 million (US$92.7 million) in the first six months of 2010, according to figures from the Canadian Border Services Agency, reported by the Frontier Duty Free Association (FDFA). Land border sales fell marginally (-0.5%) to C$56.8 million (US$54.8 million) in the same period. Both channels showed good sales growth in June.

Heathrow posts record monthly traffic; European routes prosper

Source: ©The Moodie Report - 10/08/10

UK. BAA’s flagship airport, London Heathrow, recorded its busiest-ever month in July, with 6.7 million people making journeys through the location, +3.5% more than last year. Sunday 18 July was Heathrow's busiest-ever day, with 232,000 passengers. Results across other group airports were mixed though, with London Stansted seeing a drop of -7.2% due to reduced capacity.

Jack Daniel’s pop-up store to open in Sydney Airport

Source: ©The Moodie Report - 10/08/10

AUSTRALIA. The Nuance Group has announced plans to open a Jack Daniel’s pop-up store in its Departures store in Sydney Airport. The temporary store is modeled after Nuance’s inaugural Jack Daniel’s store at Houston George Bush International Airport. It will open in late August and remain in operation until the end of October.

Caribbean ARI launches biggest-ever promotion in Barbados

Source: ©The Moodie Report - 09/08/10

BARBADOS. Caribbean ARI (CARI), a key travel retail concessionaire at Barbados Grantley Adams International Airport, has launched its biggest-ever promotion for passengers around the Kadooment (Carnival) season. The ‘CARI Me Back to Barbados’ campaign runs at each of the company’s four stores, and is giving the retailer wide exposure through a partnership with broadcaster CBC.

Chivas Regal lights up Dubai Airport with new advertising display

Source: ©The Moodie Report - 09/08/10

DUBAI. Chivas Regal has installed a new lightbox advertising display featuring the latest execution of its ‘Live With Chivalry’ advertising campaign at Dubai International Airport. “As one of the world’s busiest and most culturally diverse airports, Dubai is an obvious location for Chivas Regal to promote the next instalment of the ‘Live With Chivalry’ campaign,” said Pernod Ricard Gulf Marketing Controller John O’Sullivan.

Lotte strengthens powerhouse standing and eyes new horizons after AK Duty Free acquisition

Source: ©The Moodie Report - 09/08/10

SOUTH KOREA. Having completed the acquisition of fellow Korean travel retailer AK Duty Free late last month, Lotte Duty Free is eyeing further growth opportunities. “We finished the AK acquisition after many obstacles and we changed to the Lotte name in three shops at Incheon International [perfumes & cosmetics], Gimpo and Coex,” Lotte Duty Free President YS Choi told The Moodie Report. The AK takeover swells Lotte’s turnover and status as a powerhouse of the Asian and global duty free industry. Read on for full details.

Manchester Airports Group announces key management appointments

Source: ©The Moodie Report - 09/08/10

UK. Manchester Airports Group (MAG) has named Penny Coates as its new Chief Operating Officer and Andrew Harrison (currently Commercial Director) as the new Managing Director for Manchester Airport (effective 15 September). MAG Group CEO Geoff Muirhead said: “This move comes at a time of significant change for MAG and is a major opportunity for the business to strengthen our industry-leading position."

Strong July growth puts Berlin Airports on track for record traffic

Source: ©The Moodie Report - 09/08/10

GERMANY. Strong passenger growth of +10% year-on-year in July has put Berlin Airports on course for record annual traffic in 2010. The group, which operates Schoenefeld and Tegel airports in the capital, handled 2.16 million passengers in the month and 12.3 million in the first seven months, up by +4.4%.

Duty free sales outpace passenger growth in Abu Dhabi

Source: ©The Moodie Report - 08/08/10

UAE. Duty free retail turnover at Abu Dhabi International Airport grew by +19% year-on-year during the first half of 2010 to US$75 million. This figure was driven by an impressive +7.2% rise in per-passenger spend to US$14.47. Abu Dhabi Airports Company Chief Commercial Officer Huraiz Almur bin Huraiz says: “Retail spending at our airport is significantly stronger than passenger growth (+11.7%), a clear sign that we are succeeding in encouraging travellers to spend more."

Airmall USA opens UFood Grill at Cleveland Hopkins Airport

Source: ©The Moodie Report - 06/08/10

US. Airport retail management company Airmall USA (formerly BAA USA) has opened a new UFood Grill outlet at Cleveland Hopkins International Airport, located at Concourse B and operated by JJR Concessions. The fast-casual dining unit has a menu consisting of healthy versions of traditional favourites and original creations, and everything is either baked, grilled or steamed.

ASUR posts +29.8% international traffic gain amid Mexicana woes

Source: ©The Moodie Report - 06/08/10

MEXICO. Grupo Aeroportuario del Sureste (ASUR) has posted a +16.2% year-on-year rise in total passenger traffic for July 2010. International traffic surged by +29.8% over a difficult preceding year, driven by major airport and tourism gateway Cancún which saw a +32.6% rise in international passengers to 808,312. Meanwhile the company has reacted cautiously to the financial woes of Mexicana, which has filed for bankruptcy protection in Mexico and the US.

China Duty Free Group sets new standard with Hangzhou stores

Source: ©The Moodie Report - 06/08/10

CHINA. One month on from their official opening, China Duty Free Group's stores at Hangzhou International Airport’s new terminal are delivering sales results beyond forecasts while transforming the customer experience at this key tourist gateway. The Moodie Report Special Correspondent Peter Dowling reports on location directly from Hangzhou on one of the most ambitious projects of recent years in China's burgeoning travel retail industry.

Delta set to reinvent the dining experience at New York LaGuardia

Source: ©The Moodie Report - 05/08/10

US. Travellers using Delta Air Lines’ New York LaGuardia Airport terminal are in for a treat. Plenty of treats in fact, as the company rolls out a spectacular, ground-breaking line-up of 13 new food & beverage concepts throughout its main terminal facility. Delta is working with renowned airport restaurateur OTG Management, which will own and operate each of the new dining establishments. OTG has assembled a group of New York City’s top chefs and restaurateurs to create tailored restaurant concepts that are exclusive to the terminal.

Dewar’s extends Gold Rush promotion to China and Malaysia

Source: ©The Moodie Report - 05/08/10

ASIA. Bacardi has extended the Dewar’s Gold Rush promotion to mainland China and Malaysia - two of the brand's key growth markets - following its success in Hong Kong. Results are looking good as China Duty Free Group at Guangzhou Airport achieved a +400% sales uplift in May alone.

Diageo GTME appoints Saatchi & Saatchi X for key retail activations

Source: ©The Moodie Report - 05/08/10

INTERNATIONAL. Diageo Global Travel & Middle East (GTME) has appointed Saatchi & Saatchi X to manage a range of key travel retail activations. Saatchi & Saatchi X is a leading consultancy in the area of shopper marketing, and its first project will be an integrated global retail campaign for Smirnoff vodka.

EYE survey underlines value of on-airport technology advertising

Source: ©The Moodie Report - 05/08/10

UK. Airport media specialist EYE has revealed the results of a survey into air passengers and their relationship with technology. Many passengers are prepared to spend heavily on technology and are keen to find out more about technology products at the airport, the poll found. "The results reinforce the effectiveness of the airport environment as a medium for advertisers from this product category,” said Eye Fly UK General Manger John Rankin.

Heathrow, Paris, Hong Kong lead international passenger rankings

The Moodie Report - 05/08/10

INTERNATIONAL. London Heathrow, Paris Charles de Gaulle and Hong Kong International were the top three airports ranked by international passenger numbers in 2009. That’s according to Airports Council International’s (ACI) World Airport Traffic Report for the year, just released. The top-ranked airport by total passengers numbers was Atlanta (mainly domestic US), while a remarkable 17 of the 25 fastest growing airports were in China.

Retail revenue growth buoys Fraport Group in first half of 2010

Source: ©The Moodie Report - 05/08/10

GERMANY. Fraport Group’s Retail & Real Estate division posted a solid +4.3% rise in first-half revenue, to €186 million, the company reported today. “Our Frankfurt home base generated net retail revenue per passenger of more than three Euros for the first time despite continuing difficult economic times," said group Chairman Dr Stefan Schulte. Frankfurt Airport’s revenue from shopping hit €41.9 million in the half, from €40.5 million a year ago.

Aldeasa adds flourish of Spanish theatre to key airport locations

Source: ©The Moodie Report - 04/08/10

SPAIN. Aldeasa is aiming to inject a flavour of Spain to key airport locations over the summer months with live music and dance performances. Flamenco dancers and a saxophonist will give live performances at Barcelona and Málaga airport shops, and bailaores will perform dances at Alicante and Palma de Mallorca.

European airport traffic makes ‘timid’ recovery in first half

Source: ©The Moodie Report - 04/08/10

EUROPE. Passenger traffic at Europe’s airports grew by +2.4% year-on-year in H1 2010, according to figures from Airports Council International Europe. The business continues to make what the organisation calls a “timid recovery” from the economic crisis of 2009. Comparisons with the same period in 2008 reveal a fall of -8.4% in passenger volumes.

Jameson launches 'Experience Our World' campaign in Dublin

Source: ©The Moodie Report - 04/08/10

IRELAND. Dublin Airport is the latest venue to host Jameson’s 'Experience Our World' travel retail promotion. A specially constructed pop-up shop, featuring touch-screen technology, is located in Terminal 1. The campaign activation promises to "engage passengers through an interactive and enjoyable experience,” said Irish Distillers Pernod Ricard Senior Regional Manager Travel Retail Michael Cunningham.

Bee Cheng Hiang captures Changi T3 delicatessen contract

Source: ©The Moodie Report - 03/08/10

SINGAPORE. Bee Cheng Hiang Retail has captured a brand-name delicatessen at Singapore Changi Airport Terminal 3, Departure/Transit Lounge North. The company won the 26sq m concession following a tender, with other bidders including King Power International (representing Harrods) and Fragrance Foodstuff.

Collezioni set to open Dorothy Perkins at Glasgow Airport

Source: ©The Moodie Report - 03/08/10

UK. McArthurGlen Luxury Retail has named Dorothy Perkins as the first store to open under its latest Collezioni concept at Glasgow Airport. The brand, which will occupy 2,000sq ft of retail space in the airport’s Departures lounge, is "a solid and affordably stylish anchor for the Collezioni presence" at Glasgow, says McArthurGlen Luxury Retail Chairman Brian Collie.

Copenhagen Airport broadens retail range with new Pandora store

Source: ©The Moodie Report - 03/08/10

DENMARK. Copenhagen Airport has opened a Pandora concept store as part of its strategy to offer greater price differentiation and more affordable brands. “Jewellery and accessories are very much ‘in’ at the moment and in high demand with passengers,” says Copenhagen Airports Vice President of Sales Carsten Nørland, noting that there is much "untapped potential" in the category.

Diageo GTME, Dubai Duty Free and Dubai Airports create powerful ‘Mentorship Experience’

Source: ©The Moodie Report - 03/08/10

UAE. A powerful new initiative between Diageo GTME, Dubai Duty Free and Dubai Airports Company – creating the first ever alcohol sampling event at the regional hub – has taken ‘Trinity’ cooperation to a new level, says the brand owner. The ‘Mentorship Experience’ provides the shopper with a tailored, private, one-to-one tutorial of Diageo’s portfolio of luxury brands, beginning at Dubai International Airport with Johnnie Walker Double Black, and delivering what the partners call “an unprecedented shopper experience”.

Dubai Duty Free Managing Director Colm McLoughlin named The Moodie Report Personality of the Month for July

Source: ©The Moodie Report - 03/08/10

UAE. Dubai Duty Free Managing Director Colm McLoughlin has been named The Moodie Report Personality of the Month for July, in association with The Dalmore Single Malt Scotch Whisky. McLoughlin, a key driving force behind the company’s remarkable rise since 1983, has spearheaded its strong double-digit growth in the year to date.

Global passenger traffic maintains growth momentum in June

Source: ©The Moodie Report - 03/08/10

INTERNATIONAL. Passenger traffic at the world’s airports climbed by +8% year-on-year in June, maintaining the strong momentum of recent months, Airports Council International (ACI) has reported. International passenger growth stood at a healthy +10.8% with domestic traffic growing by +6.1%. First-half results also showed robust growth, with overall traffic up by +5.9%.

SSP Chief Executive to speak at leading catering event

Source: ©The Moodie Report - 03/08/10

UK. SSP Chief Executive Andrew Lynch will be the keynote speaker for a key event in the catering industry calendar: the Arena lunch, entitled ‘Food on the Move’. The networking event takes place on 24 September at the Jumeirah Carlton Tower Hotel, London.

Thai Airways and Tiger Airways form new low-cost airline

Source: ©The Moodie Report - 03/08/10

THAILAND. Thai Airways International and Tiger Airways have announced the formation of a new low-cost airline called Thai Tiger Airways. The airline will operate the same low-fare, low-cost model as the other airlines in the Tiger Airways Group, and is expected to commence operations in the first quarter of 2011.

Win a Paco Rabanne golden hamper in our readers’ competition

Source: ©The Moodie Report - 03/08/10

INTERNATIONAL. To mark the unveiling of the first ever Paco Rabanne cross-category pop-up store at London Heathrow T3, and the launch of the new Lady Million fragrance, Puig Travel Retail is offering The Moodie Report’s retailer and airport company readers the chance to win a golden hamper of products from the Paco Rabanne brand.

Yves Saint Laurent hails ‘Wherever.Forever’ animation

Source: ©The Moodie Report - 03/08/10

YSL wherever.forever INTERNATIONAL. L’Oréal Luxury Products Travel Retail Europe, Middle East & Africa has created a new fragrance animation for Yves Saint Laurent (YSL) called “Wherever.Forever”. The event, which began in May and will run until the end of August in key European hubs such as Paris CDG, London Heathrow, Munich, Istanbul and Helsinki, aims to allow travellers to discover – or re-discover – YSL’s flagship fragrances.

BAA concludes sales of US airport retail management business

Source: ©The Moodie Report - 02/08/10

US. BAA has announced the sale of its US retail management contracts business for US$50 million to AMU Holdings Inc, a wholly-owned subsidiary of Prospect Capital Corporation. BAA's US business comprises contracts at Pittsburgh, Boston Logan, Cleveland and Baltimore-Washington airports.

Concession Planning International opens Asia Pacific office

Source: ©The Moodie Report - 02/08/10

AUSTRALIA. Concession Planning International (CPI), the prominent airport and travel commercial planning consultancy, has expanded into Asia, Australia and New Zealand with the opening of an Australian office to be run by Susan Gray, who joins the company as Managing Director of CPI Australia Pty Ltd.

Autogrill beats disruptions with sound revenue and profits growth

Source: ©The Moodie Report - 30/07/10

ITALY/INTERNATIONAL. International travel retail-to-catering giant Autogrill today posted a +5.4% increase in first-half consolidated revenues to €2,800.3 million (+4.2% at comparable rates). Consolidated EBITDA reached €265.7 million, +3.5% on the first half of 2009 (+2.3% at comparable rates).

Denver reveals US$900 million South Terminal plans

Source: ©The Moodie Report - 30/07/10

US.Denver International Airport has unveiled plans for its South Terminal Redevelopment Programme. The US$900 million project, which includes a hotel, conference centre, downtown rail link, signature rail bridge and plaza, is scheduled for completion in 2016. Read on for details, images and a video of the new design.

Healthy per passenger figures buoy Brussels Airport in H1

Source: ©The Moodie Report - 30/07/10

BELGIUM. Brussels Airport retail revenues climbed by +2% year-on-year in the first half of 2010, to €22.3 million. Encouragingly, retail revenue per passenger rose by +4.8% in the half, reflecting the increasing proportion of non-EU traffic, as well as strong food & beverage revenues from a series of new airside concepts.

Hong Kong Customs invokes tobacco limits for inbound travellers

Source: ©The Moodie Report - 29/07/10

HONG KONG. The tobacco sector takes another blow as Hong Kong Customs & Excise spells out tough new duty free limits on tobacco for inbound travellers, effective 1 August. This follows the government’s budget, announced in February, in which Financial Secretary John Tsang revealed the measures on public health grounds. The new limits affect all travel retailers selling to Hong Kong-bound travellers, including Arrivals shops.

Police links up with WDF in 'Contentainment' drive

Source: ©The Moodie Report - 29/07/10

UK. Sunglasses brand Police is using WDF’s Contentainment digital media concept to engage with passengers this summer. To celebrate the launch of the movie ‘The Expendables’, bespoke digital content is being streamed on WDF’s Contentainment video walls in its stores at Heathrow T5, Gatwick South, Manchester, Glasgow, Jersey, Edinburgh, Birmingham and Bristol from 14 July to 24 August. And sales of the brand have already risen sharply two weeks into the campaign, says WDF.

Thai tourism rides out turbulence in first half

Source: ©The Moodie Report - 29/07/10

THAILAND. Thailand’s tourism industry performed strongly in the first six months of 2010, posting double-digit growth in international arrivals, according to the latest figures from Tourism Authority of Thailand (TAT). Arrivals from the Middle East led the way (+22.1%), followed by arrivals from South Asia (+16%), Europe (+15.9%), Asia (+12.3%) and the Pacific (+11.9%). Read on for details.

BAA (SP) unveils robust retail results for Heathrow and Stansted

Source: ©The Moodie Report - 28/07/10

UK. BAA (SP), owner of Heathrow and Stansted airports, today announced a strong retail performance for the first six months. Net retail income rose by +10.2% despite the severe impact of the volcanic ash crisis and industrial action by BA cabin crew. BAA Chief Executive Colin Matthews said: "Heathrow is performing particularly well and achieved its highest-ever passenger satisfaction ratings."

Bologna Airport issues major retail tender

Source: ©The Moodie Report - 28/07/10

ITALY. Bologna Airport has issued a major retail tender covering duty free and duty paid stores in the Schengen and non-Schengen areas of the terminal. The contract will run for ten years from January 2011, with submissions due by 31 August.

HMSHost brings local flavour to Alaska with new opening

Source: ©The Moodie Report - 28/07/10

US. HMSHost has opened Humpy’s Great Alaskan Alehouse – the restaurant’s first airport outpost – in Anchorage International Airport. Founded in 1994 with the goal of providing downtown Anchorage with a casual neighborhood alehouse, Humpy’s Great Alaskan Alehouse serves Alaskan specialties accompanied by popular brews on-tap.

HMSHost unveils powerful Sense of Place at Belfast City Airport

Source: ©The Moodie Report - 28/07/10

NORTHERN IRELAND. HMSHost has unveiled a striking new food & beverage offer at Belfast City Airport – with a strong Sense of Place in its Harvest Market and Bushmills Bar concepts, plus a first Irish outlet for Espression by Lavazza. The Moodie Report Deputy Publisher Dermot Davitt attended the launch on Tuesday to bring you comment, reaction and a photo gallery of the new areas.

Puig and WDF team up in pioneering cross-category pop-up store

Source: ©The Moodie Report - 28/07/10

UK. Puig Travel Retail and WDF have aunched the world’s first Paco Rabanne cross-category pop-up shop at Heathrow Airport T3. The store will open for an initial three months, coinciding with the summer season. The 32sq m Paco Rabanne ‘universe’ houses fragrances, watches and sunglasses from the brand’s portfolio. WDF Commercial Director Jo O’Connor hails the project, saying it has delivered “great theatre”.

Riga Airport issues tender for management of commercial space

Source: ©The Moodie Report - 28/07/10

LATVIA. Riga International Airport has issued a tender for a master concessionaire to oversee management of all commercial spaces at the airport. The contract will run for ten years and will cover duty free, speciality retail, food & beverage, currency exchange, car rental, business lounges, banking and other services.

Changi Airport unveils first monthly winner of millionaire draw

Source: ©The Moodie Report - 27/07/10

SINGAPORE. A 53-year-old police officer from Victoria, Australia has become the first monthly winner of the Be a Changi Millionaire draw after purchasing two bottles of perfume at Singapore Changi Airport. Philip Moody now has a one-in-six chance of becoming the Changi Millionaire.

HMSHost unveils new Harvest Market at Belfast City Airport

Source: ©The Moodie Report - 27/07/10

UK. Retail and dining specialist HMSHost today announces the opening of the Harvest Market restaurant at Belfast City Airport, inspired by the city’s popular local market. “We are confident that the extensive new food range and the new unique atmosphere, dedicated to providing a true sense of place, will be more than appealing to the 11,000 passengers per day that we welcome at the airport,” said the airport’s Business Development Director Katy Best.

LVMH posts strong first half; retail division records healthy growth

Source: ©The Moodie Report - 27/07/10

FRANCE. LVMH Moët Hennessy Louis Vuitton, the world’s leading luxury products group, recorded revenue of €9.1 billion in the first half of 2010, up +16%, boosted by double-digit organic revenue growth in all business units. The Selective Distribution division, which includes leading travel retailer DFS, saw a +14% upswing in first-half revenue and recorded growth of +36% in profit from recurring operations.

Tourism campaigns drive Indian passenger traffic to Christchurch

Source: ©The Moodie Report - 27/07/10

NEW ZEALAND. Christchurch Airport has seen a +45% increase in the number of passengers on flights from India to Christchurch over the past 12 months, driven by the success of joint-venture marketing and promotions between the airport and Tourism New Zealand. The most recent campaign targets Indian honeymooners.

CTC-ARI Airports launches campaign around Commandaria wine

Source: ©The Moodie Report - 26/07/10

CYPRUS. CTC-ARI Airports has launched a campaign to celebrate one of Cyprus’s unique local products, Commandaria sweet wine. The promotion includes tastings at Larnaka International Airport, where over 100,000 passengers can sample the product until 1 August. CTC-ARI Airports is a strong supporter of Cypriot goods through its acclaimed Kypriaka destination merchandise concept.

Dubai posts double-digit first half traffic growth

Source: ©The Moodie Report - 26/07/10

UAE. Dubai International Airport has reported a +16.3% year-on-year surge in passenger traffic for the first half of 2010, to 22.55 million. June passenger volumes climbed by +9.6% to 3.68 million. The strong figures are helping to underpin another year of growth at the airport’s key retail operation, Dubai Duty Free.

Glasgow Airport names Francois Bourienne as Commercial Director

Source: ©The Moodie Report - 26/07/10

UK. BAA has named Francois Bourienne as Commercial Director for Glasgow Airport, responsible for growing all aeronautical and non-aeronautical revenue streams including retail, property and car parking. Bourienne joins from The Nuance Group, where has he worked for the past four years, based at the retailer's European headquarters in Zürich.

Rémy Cointreau and Sky Connection unveil Louis XIII universe

Source: ©The Moodie Report - 26/07/10

HONG KONG. Rémy Cointreau Global Travel Retail has joined forces with Sky Connection to create the first permanent display in Asia for super-premium Cognac Louis XIII de Rémy Martin, at Hong Kong International Airport. Sky Connection CEO Baker Salleh says: “To be a stage showcasing this super-premium Cognac, with its proud heritage and excellent name-recognition among our customers, is our mission. The response has been tremendous.”

Sydney Airport launches strong advertising platform at new T1

Source: ©The Moodie Report - 26/07/10

AUSTRALIA. Sydney Airport Corporation Limited (SACL) has developed a strong advertising and brand activation platform, including a series of ‘experiential zones,’ at the redeveloped International Terminal, which was completed in June.

Auckland Airport maintains strong passenger growth in June

Source: ©The Moodie Report - 23/07/10

NEW ZEALAND. Auckland Airport has reported growth of +6.7% in international passenger traffic (excluding transits) for June, continuing the upward trend seen in May. Key overseas nationalities such as the Japanese, Malaysians and Chinese showed solid increases, while Australian traffic was lifted by additional flight capacity.

Euro remains key currency for UK travellers, says Amex

Source: ©The Moodie Report - 23/07/10

UK/INTERNATIONAL. The Euro remained the most popular currency among UK travellers in H1 2010, according to the latest Currency Index published by American Express Global Foreign Exchange Services. This, coupled with an increase in demand for the Hungarian Forint, Danish Krone and Croatian Kuna, points to a return in popularity for continental short breaks, American Express claims.

Heathrow aims to engage passengers with sports promotion

Source: ©The Moodie Report - 23/07/10

UK. BAA Heathrow has teamed up with participatory arts organisation Sing London to build interest in the sport of table tennis, or ping-pong, just two years before London hosts the Olympic Games. A ping-pong table has been installed in the Departures area of Terminal 3 where it will remain for a month as part of the airport’s efforts to promote the best of British sport and culture.

Sydney Airport retail revenue surges by double digits

Source: ©The Moodie Report - 23/07/10

AUSTRALIA. Sydney Airport retail revenue climbed by +12.2% year-on-year in the six months to 30 June, hitting A$102.6 million (US$91.6 million), with the increases outstripping passenger growth in the period. Total revenues rose by +11.9%, while EBITDA also rose sharply. The figures were buoyed by the opening of the new-look International Terminal, which was completed last month.

Abu Dhabi International Airport posts double-digit traffic growth

Source: ©The Moodie Report - 22/07/10

UAE. Abu Dhabi International Airport passenger traffic climbed by +11.7% year-on-year in the first half of 2010, Abu Dhabi Airports Company (ADAC) has reported. The top routes from Abu Dhabi in the half were London, Bangkok, Doha, Manila and Bahrain, accounting for 20% of total passenger traffic.

B&S Paul Global unveils new-look military duty free store

Source: ©The Moodie Report - 22/07/10

NETHERLANDS. Leading travel retailer and wholesaler B&S Paul Global has unveiled a radically expanded and enhanced duty free store serving NATO staff at the Allied Joint Force Command base at Brunssum in the Netherlands. The 800sq m store includes a major emphasis on beauty and luxury goods, says the company. Read on for details, and for a special picture gallery.

Changi Airport posts +18.6% growth in June passenger traffic

Source: ©The Moodie Report - 22/07/10

SINGAPORE. Singapore Changi Airport registered 3.62 million passenger movements in June 2010, an +18.6% increase year-on-year. Significantly, this was almost +13% more than in June 2008, the group noted. Passenger growth this June was led by traffic to and from Southeast Asia, Northeast Asia, South Asia and North America. Double-digit growth was recorded for all these regions.

EYE unveils inaugural China UnionPay airport campaign at Changi

Source: ©The Moodie Report - 22/07/10

SINGAPORE. China UnionPay, in partnership with airport media specialist EYE, has unveiled its inaugural airport advertising campaign at Singapore Changi Airport. Titled ‘UnionPay with you’, the campaign rolled out in mid-June and is the bank-card association’s first airport advertising in Singapore.

JCDecaux Airport retains contract at London Luton

Source: ©The Moodie Report - 22/07/10

jcdecaux luton UK. JCDecaux Airport has confirmed today that it has retained the outdoor advertising contract for London Luton Airport. The five-year contract with London Luton Airport Operations was awarded following a competitive tender. JCDecaux Airport has operated advertising at London Luton since 2000.

Dewar’s offers personalised engraving at Toronto Pearson

Source: ©The Moodie Report - 21/07/10

CANADA. Bacardi Travel Retail Americas has rolled out the Dewar’s Engraving programme with The Nuance Group at Toronto Pearson International Airport, running until the end of July. Launched in May during Nuance’s Whisky Fest, the programme invites Dewar’s customers to have their purchased Dewar’s 12yo and Dewar’s Signature bottles engraved with a personalised message.

MAp Airports delivers another strong traffic performance in June

Source: ©The Moodie Report - 21/07/10

INTERNATIONAL. MAp Airports posted strong traffic results in June. Sydney Airport delivered double-digit traffic growth; Copenhagen Airport saw increased demand on international routes; and Brussels Airport was driven by long-haul growth and new capacity, said MAp Airports CEO Kerrie Mather.

SSP wins contract to run Burger King outlets at Alicante Airport

Source: ©The Moodie Report - 21/07/10

SPAIN. SSP has signed an eight-year deal to run two new Burger King outlets at Alicante Airport’s new third terminal. Scheduled to open by April 2011, the two restaurants will account for about a quarter of the catering area at the facility and will occupy nearly 1,000sq m of the 4,000sq m dedicated to food & beverage. They are expected to serve a total of 4,000 passengers per day.

Stefanel shares continue to plunge

Source: ©The Moodie Report - 21/07/10

ITALY. Shares in The Nuance Group’s co-parent company Stefanel plunged again yesterday, maintaining their dramatic decline of recent days. The retail-to-apparel group’s price fell by almost -21% to €1.67, following successive daily declines of -36% and -19.9%, raising further speculation about the future of the company’s interest in Nuance. UPDATE: Stock falls -36% on Wednesday and by -35.95% on Thursday to 52-week low of €0.69.

Áreas expands its Spanish footprint at Alicante International Airport

Source: ©The Moodie Report - 20/07/10

SPAIN. Áreas has been awarded the management of 12 establishments (nine restaurants and three shops) at Alicante International Airport. "This new contract is a significant culmination of the presence of Áreas in Spanish airports and it bolsters our leadership as a provider of comprehensive services to travellers on the move,” said Áreas President Peter Fontana.

Bombay Sapphire Revelation gleams at Hong Kong International

Source: ©The Moodie Report - 20/07/10

HONG KONG. Bacardi Travel Retail Asia Pacific has launched Bombay Sapphire Revelation, its US$200,000 crystal decanter, at Hong Kong International Airport. The Revelation exhibit in the luxury Arrivals store will be in place until October 2010, in partnership with Airport Authority Hong Kong and Sky Connection.

Dubai Duty Free retains world's largest airport retailer crown

Source: ©The Moodie Report - 20/07/10

DUBAI. Dubai Duty Free has retained its position as the single largest airport retail operation in the world, based on analysis released by Generation Research. For the second year running Dubai Duty Free (with US$1.14 billion of sales in 2009) ranks ahead of London Heathrow Airport, with Incheon International Airport retaining third position.

Munich Airport operator FMG lands major Oman contract

Source: ©The Moodie Report - 20/07/10

OMAN. FMG, the operator of Munich Airport, has been awarded a new four-and-a-half year contract for the commissioning, relocation and operation of two airports in the Sultanate of Oman. FMG emerged with the winning bid from a large field of competitors to gain the largest consulting contract in the company's history.

Spanish passenger traffic rises +3.2% in June

Source: ©The Moodie Report - 20/07/10

SPAIN. Passenger traffic at Spanish airports rose +3.2% in June, driven by solid increases at Madrid Barajas (+4.3%), Barcelona El Prat (+5.1%), Gran Canaria (+10.7%), Lanzarote (+12.1%) and Bilbao (+10.1%). The modest increases need to be viewed, however, in the context of a very poor year in 2009.

Sydney-centric focus key to ambitious T1 project: The Vogel Group

Source: ©The Moodie Report - 20/07/10

AUSTRALIA. The creation of a retail strategy built around the theme of ‘Sydney as the gateway to Australia’ was a critical element in the redevelopment of Sydney Airport’s new-look International Terminal. That’s according to The Vogel Group, the business consultancy that helped frame the commercial strategy for the spectacularly revamped Terminal 1.

Dixons Travel to open three stores at Copenhagen Kastrup Airport

Source: ©The Moodie Report - 19/07/10

DENMARK. Dixons Travel is to open two new stores at Copenhagen Airport in late August, followed by a third later in the year. The stores will be the first of their kind in Denmark. “The new Dixons Travel brand will give Copenhagen Airport a leading edge in electronics at competitive prices," says the airport's Vice President Sales Carsten Nørland.

Dublin Airport passenger traffic falls by double digits in first half

Source: ©The Moodie Report - 19/07/10

IRELAND. Dublin Airport handled just under 8.5 million passengers in the first six months of the year, a -16% decline over the same period last year, Dublin Airport Authority (DAA) reports. The airport continues to grapple with the impact of the deterioration in the Irish economy in particular. June traffic fell by -6%, aided partly by the impact of the summer season.

Hong Kong International Airport serves up 3D movie excitement

Source: ©The Moodie Report - 19/07/10

HONG KONG. Hong Kong International Airport is inviting travellers to watch 3D movies at its new 4D Extreme Screen Cinema this summer. Cinema goers can also enjoy special offers at the four entertainment zones and various restaurants at the airport until the end of August.

Long-haul traffic buoys Parisian passenger growth in June

Source: ©The Moodie Report - 19/07/10

FRANCE. Aéroports de Paris passenger traffic climbed by a solid +2.3% year-on-year in June to 7.5 million, the group has reported. Some 5.2 million passengers travelled through Paris Charles de Gaulle (+2.5%) with 2.3 million at Paris Orly (+1.7%). Encouragingly from a travel retail viewpoint, international traffic (excluding Europe) outstripped this rate of growth, rising by +5.1%.

The Moodie Report Special Supplement: Sydney Airport Terminal 1 – Delivering the dream

Source: ©The Moodie Report - 19/07/10

AUSTRALIA. Welcome to Delivering the Dream – a special publication from The Moodie Report dedicated to the transformation of Sydney Airport’s International Terminal. Martin Moodie reports from the New South Wales capital after the culmination of this ambitious A$500 million project, completed just last month. He speaks to Sydney Airport Corporation Limited, plus many of the airport company's key commercial partners, about the achievement.

‘Tasting Hong Kong’ adds artistic flavour to airport experience

Source: ©The Moodie Report - 19/07/10

HONG KONG. The Moodie Report is proud to publish more images of Hong Kong International Airport’s stunning ‘Tasting Hong Kong’ community art campaign, which showcases visual artworks from local talents. It presents a range of innovative ideas on local Hong Kong taste through different mediums, including painting, sculpture, multi-media and photography.

Ballantine's leaves an impression on World Duty Free customers

Source: ©The Moodie Report - 16/07/10

UK. A World Duty Free customer has won a VIP trip to watch The Open Championship in Scotland, thanks to a competition held by Ballantine’s Scotch whisky. The ‘Guess the Number of Tees in the Box’ competition ran in the World Duty Free store in London Heathrow T3 throughout June, alongside other promotional activities.

Jaeger-LeCoultre and Valiram celebrate major watch launch

Source: ©The Moodie Report - 16/07/10

MALAYSIA. Swiss watchmaker Jaeger-LeCoultre has launched the legendary Master Memovox range with Valiram-owned Swiss Watch Gallery at the Pavilion Kuala Lumpur shopping mall. Jaeger-LeCoultre originally unveiled the Master Memovox some 60 years ago and the brand has now been launched with a contemporary new version.

Gebr Heinemann continues roll-out of new retail identity with latest store at Bratislava Airport

Source: ©The Moodie Report - 15/07/10

SLOVAKIA. Gebr Heinemann this week unveiled a new, enlarged travel retail store at Bratislava Airport under the Heinemann Duty Free brand name. Among the highlights is a specially designed Regionals zone, featuring Slovak spirits, liqueurs, wafers, chocolates and gifts. The Hamburg-based travel retailer has operated at the airport since 2007.

Heathrow Retail Academy wins corporate responsibility award

Source: ©The Moodie Report - 15/07/10

UK. Heathrow Retail Academy has won the National Big Tick award for its contribution to the local community. Presented by Business in the Community, the award recognises the academy’s efforts in helping local school pupils understand more about careers within the airport’s retail operation, giving unemployed residents from neighbouring communities the skills to access airport jobs and allowing employees to acquire qualifications once in work.

Nuance unveils Bombay Sapphire Revelation in Toronto

Source: ©The Moodie Report - 15/07/10

CANADA. The Nuance Group and Bacardi Travel Retail Americas last week launched Bombay Sapphire Revelation at Tax & Duty Free by Nuance in Toronto Pearson International Airport. The US$200,000 crystal decanter will be on exhibition in the airport’s main International Terminal 1 store until 7 September. Profits from the sale of Revelation will benefit cleft charity The Smile Train.

Passenger traffic soars at Thailand’s airports in first six months

Source: ©The Moodie Report - 15/07/10

THAILAND. Thailand’s airports handled 17.67 million international passengers in the first six months of 2010, a leap of +13.0% on the same period last year. The robust figures come despite the impact of political unrest around Bangkok in the period from March to May. In June alone, international passenger volumes across the Airports of Thailand network rose by +4.0%.

Robust long-haul traffic buoys London Gatwick Airport

Source: ©The Moodie Report - 15/07/10

UK. Passenger traffic at London Gatwick Airport slipped marginally (-0.8%) in June to 3.04 million, mainly as a result of capacity reductions in the North Atlantic and Irish markets. Encouragingly, traffic on long-haul routes (excluding North Atlantic) rose by a solid +6.2% year-on-year. Gatwick’s biggest markets, European scheduled and European charter, remained static.

Aldeasa adds retail theatre to Málaga Airport

Source: ©The Moodie Report - 14/07/10

SPAIN. Leading travel retailer Aldeasa in partnership with the Ron Brugal rum brand has launched a series of live dance shows and cocktail tasting sessions at Málaga Airport, which will run until 1 August. The retailer wants to create a Caribbean ambience in its stores. These are the latest in a series of in-store events that aim to capture passengers' attention and drive footfall.

Copenhagen Airport passenger numbers climb sharply in June

Source: ©The Moodie Report - 14/07/10

DENMARK. Passenger numbers at Copenhagen Airport climbed by +9.3% year-on-year in June, to 2.09 million. The figure was just 5,000 down on the all-time record for the month, which was set in 2008. Year-to-date passenger growth stands at +5.7%.

Early booking deadline looms for ASUTIL 2010

Source: ©The Moodie Report - 14/07/10

URUGUAY. The early registration deadline is looming for the 2010 ASUTIL conference, which takes place on 1–4 September at the Caribe Hilton Hotel in San Juan, Puerto Rico. Currently a discount of US$150 applies for delegates who wish to register; but from 16 July onwards standard rates will apply.

BAA Heathrow rewards World Duty Free staff for innovation

Source: ©The Moodie Report - 13/07/10

UK. In a major accolade for the business, World Duty Free has been awarded first place in BAA Heathrow’s new Eureka! 2010 retail innovation incentive scheme. Launched this year, the award recognises innovative thinking from the airport's business partners, and their efforts to improve the passenger experience at the UK hub. WDF staff won the award for a major Chinese New Year promotion, which lifted spend per person by +35%.

Ballantine’s launches new-look prestige range in travel retail

Source: ©The Moodie Report - 13/07/10

INTERNATIONAL. Pernod Ricard-owned Scotch whisky brand Ballantine’s has unveiled a fresh new look for its prestige range, which will be unveiled first in duty free in Asia Pacific. “The new look embraces a combination of luxury design elements, in a move to increase on-shelf impact and consumer appeal," said Pernod Ricard.

HKIA offers a taste of Hong Kong with art promotion

Source: ©The Moodie Report - 13/07/10

HONG KONG. Hong Kong International Airport is inviting travellers to “indulge in the ambience of art this summer” as it launches its ‘Tasting Hong Kong’ community art campaign. Weekend workshops as well as music concerts are among the attractions.

Maker's Mark raises visibility with Melbourne Airport promotion

Source: ©The Moodie Report - 13/07/10

AUSTRALIA. Maker’s Mark has launched its first ever travel retail activation at Melbourne Airport in a bid to raise awareness for the premium handmade bourbon whiskey brand. In the largest ever duty free execution for Maker’s Mark within Asia Pacific, the activity will offer tastings of the handcrafted spirit to the 80,000 passengers who pass through international Departures each week, as well as deals on duty free purchases.

Munich Airport posts ‘dynamic gains’ in June passenger traffic

Source: ©The Moodie Report - 13/07/10

GERMANY. Passenger traffic at Munich Airport climbed by a healthy +12% year-on-year in June to 3.2 million, and by +3% in H1 2010 to 15.8 million. Long-haul traffic has been critical to driving growth, with a +12% surge in the first half. A buoyant company CEO Michael Kerkloh said: "The negative trend is clearly at an end, and Munich Airport is again posting dynamic gains."

Zürich Airport posts strong commercial performance in June

Source: ©The Moodie Report - 13/07/10

SWITZERLAND. "The willingness to travel and to spend is back," says Zürich Airport Chief Commercial Officer Peter Eriksson after the airport posted a robust set of commercial results for June. Net sales to consumers from retail and food & beverage posted an encouraging +7.8% increase year-on-year, while sales per departing passenger climbed by +4.5%.

BAA passenger traffic slips back in June

Source: ©The Moodie Report - 12/07/10

UK. BAA's UK airports handled 9.5 million passengers in June, a drop of -1.7% on June 2009. Volumes were sharply affected by British Airways cabin crew industrial action at the start of the month, with London Stansted and the Scottish airports all showing declines, and Heathrow posting a marginal +0.1% increase.

Favarger brings its local specialities to Swiss gateway

Source: ©The Moodie Report - 12/07/10

SWITZERLAND. Favarger is presenting its locally made chocolate specialities during a Made in Switzerland summer promotion hosted by Geneva Airport. Travellers are being invited to sample the brand's chocolate fondue recipes and Avelines.

Frankfurt Airport posts record traffic in June

Source: ©The Moodie Report - 12/07/10

GERMANY. Despite the combined impact of poor winter weather, strikes and the Icelandic ash cloud, passenger figures at Frankfurt Airport rose +7% in June and +1.4% in the first half. Fraport Executive Board Chairman Dr. Stefan Schulte said: "These numbers convincingly show that the finance and economic crisis has been overcome and that the aviation industry... is back on track to reaching and even exceeding the results of the pre-crisis years."

Hong Kong International Airport launches major promotional drive

Source: ©The Moodie Report - 12/07/10

HONG KONG. Hong Kong International Airport has launched a major new promotional partnership with Citibank with the aim of encouraging spend at the airport's retail and food & beverage outlets. From 9 July to 31 August all customers who purchase with Citibank credit/cobrand cards can benefit from retail offers and promotions at a wide range of stores across the airport.

SSP set to roll out Montreux Jazz Café concept to Zürich Airport

Source: ©The Moodie Report - 12/07/10

SWITZERLAND. SSP’s third Montreux Jazz Café will open early next year at Zürich Airport, where the outlet will be located in the newly refurbished Pier B. SSP has already opened two Montreux Jazz Café units, one at Geneva Airport and the other at Sydney Airport’s new-look International Terminal (T1).

TAV Airports inaugurates new operation at Antalya Gazipaşa

Source: ©The Moodie Report - 12/07/10

TURKEY. TAV Airports Holding, Turkey’s leading airports group, today welcomed the first scheduled flight to its latest operation at Antalya Gazipaşa Airport. The group operates the airport under a 25-year lease. The terminal, which aims to service the growing demand for air travel in the south of the country, can handle 500,000 passengers a year.

Changi Airport Group issues latest round of T3 tenders

Source: ©The Moodie Report - 09/07/10

SINGAPORE. Changi Airport Group has issued the latest in a series of tenders for concessions at Singapore Changi Airport T3. These include a 24-hour mini-market airside plus a brand name Western speciality coffee concession in the Check-In Hall.

Fashion to the fore as Guess boutique opens at Perth Airport

Source: ©The Moodie Report - 09/07/10

AUSTRALIA. Leading fashion and accessories brand Guess has opened a boutique at Perth Airport’s International Terminal, the third fashion outlet to open since December, joining women’s fashion brands Witchery and Diva. In related news, Perth Airport will shortly commence redeveloping the International Terminal, including an expanded arrivals hall and duty free store.

TAV Airports posts double-digit surge in H1 passenger numbers

Source: ©The Moodie Report - 09/07/10

TURKEY. TAV Airports Holding, the leading Turkish airports group, has reported a +13% surge in first-half passengers across its national and international operations, to a total of 21.25 million. The figures were buoyed by a +15% surge in international passengers to 12.5 million – good news for the group’s ATÜ Duty Free joint venture.

Aelia rolls out new retail identity at Bordeaux and Lille

Source: ©The Moodie Report - 08/07/10

FRANCE. Leading French travel retailer Aelia has begun the roll-out of its new retail identity, Aelia Duty Free, to its latest stores at Bordeaux Mérignac and Lille Lesquin airports. The company’s updated retail brand, complete with new-look fascia, was first introduced across Aelia's stores at Nice Côte d'Azur Airport in May.

ASUR passenger traffic leaps by +25.5% in June

Source: ©The Moodie Report - 08/07/10

MEXICO. Passenger traffic at Grupo Aeroportuario del Sureste (ASUR) airports leapt by +25.5% year-on-year in June, to 1.38 million. The figures were buoyed by a +45% surge in international traffic, buoyed by comparisons with a weak 2009, when swine flu hit Mexico’s airports hard. Read on for details.

Auckland Airport invests in Queenstown Airport ‘tourism jewel’

Source: ©The Moodie Report - 08/07/10

NEW ZEALAND. “Like many others in the tourism sector, we see the Queenstown Lakes District as one of the jewels in New Zealand tourism’s crown.” Auckland Airport CEO Simon Moutter lauds an important strategic alliance with Queenstown Airport in the South Island, which sees New Zealand's leading airport company take an initial 24.99% shareholding in the Lake Districts airport.

BAA Boston introduces Vigix vending machines at Logan

Source: ©The Moodie Report - 08/07/10

US. BAA Boston, developer of the Airmall at Boston Logan, has announced three new additions to its retail offer, including the first Vigix vending machines ever to be installed at an airport, carrying Flik Flak children's watches. New stores for Swatch watches and a regional souvenir fashion brand have also begun trading.

Changi Airport Group invites offers for key T3 concessions

Source: ©The Moodie Report - 08/07/10

SINGAPORE. Changi Airport Group has invited interested companies to make direct approaches to it for a number of key concessions at Singapore Changi Airport Terminal 3. One is a mid-price fashion accessories concession, while the other concerns two open category stores. The deadline for each is 12 August.

European passenger traffic posts encouraging growth in May

Source: ©The Moodie Report - 08/07/10

EUROPE. Passenger traffic at Europe’s airports posted an increase of +5.4% year-on-year in May, according to the latest figures from Airports Council International (ACI) Europe. Despite the encouraging climb in volumes, passenger numbers remain more than -10% below May 2008.

Lancôme tempts travellers with Summer Destination Must-Haves

Source: ©The Moodie Report - 08/07/10

FRANCE. L’Oréal Luxury Products Travel Retail Europe, Middle East and Africa has created a Summer Destination Travel Must-Haves animation to promote Lancôme’s four star products: the Eyes Virtuôse palette, the Ô d’Azur fragrance, Juicy Tubes lip gloss and Hydra Zen moisturiser. The event began running in key European airports earlier this month.

WDF launches Pandora pop-up shop at London Heathrow

Source: ©The Moodie Report - 08/07/10

UK. Leading travel retailer WDF has announced the arrival of its Pandora jewellery pop-up store in the Departures lounge of London Heathrow Terminal 5. Trading from 7 July to September, the boutique will stock the brand’s largest range of bracelets and charms available in the airport, alongside new collections.

BAT sets gold standard with new smoking facilities at Kansai

Source: ©The Moodie Report - 07/07/10

JAPAN. British American Tobacco (BAT) is celebrating its latest premium smoking lounge implementation at Osaka Kansai Airport. The BAT team partnered with the Kansai Airport Authority to transform a smoking room into a premium smoking lounge, complete with consumer engagement opportunities around the Kent brand.

Amsterdam Airport Schiphol fuels World Cup football fever

Source: ©The Moodie Report - 06/07/10

NETHERLANDS. Amsterdam Airport Schiphol is celebrating the FIFA World Cup, and the Dutch team's triumphant run through to the final, with a host of soccer-themed events. The Dutch operator has even placed its own specially designed football stadium in front of the airport entrance, seating 325 people. All airport users can watch the matches live on the Astrovision screen.

Citizen boosts brand image in the Gulf with JCDecaux campaign

Source: ©The Moodie Report - 06/07/10

UAE. Citizen has rolled out an extensive advertising campaign at Dubai and Sharjah international airports with JCDecauxMEA, the exclusive advertising concessionaire of the two airports. The Japanese watch brand is eyeing growth in the Gulf market and aims to strengthen its corporate branding via the campaign.

JR/Duty Free, Travelex and HMSHost ring the changes in Christchurch

Source: ©The Moodie Report - 06/07/10

NEW ZEALAND. JR/Duty Free began its new concession at Christchurch International Airport – gateway to New Zealand’s South Island – on 1 July. Travelex has taken up operations as foreign exchange retailer and, in important breaking news, HMSHost has been awarded a major food & beverage tender.

MAp Airports' Doug Benham to deliver ARC2010 keynote address

Source: ©The Moodie Report - 06/07/10

INTERNATIONAL. MAp Airports Head of Commercial Doug Benham will open the second day of the 2010 Airline Retail Conference, which will take place on 20 and 21 July at the Sofitel London Heathrow. Benham, a well-known strategist with three decades of experience, will discuss what is next for inflight and airport retailers.

TAV food & beverage division extends reach in Istanbul

Source: ©The Moodie Report - 06/07/10

TURKEY. BTA Airports Food and Beverage Company, the food & beverage arm of powerful Turkish airports group TAV Airports Holding, has added five new units to its portfolio at Istanbul Atatürk International Airport by taking over several key concessions from another F&B operator, USAS Ucak Servici.

Qatar Duty Free forms dream team with Doha Bank

Source: ©The Moodie Report - 05/07/10

QATAR. Qatar Duty Free has teamed with Doha Bank to allow the latter's Dream Card-holding shoppers the opportunity to win a combined QR40,000 worth of shopping vouchers. The two-month promotional campaign, which runs to the end of August, also includes a unique cash back offer. Read on for details and pictures.

Dubai Duty Free tops US$607 million in powerful first-half showing

Source: ©The Moodie Report - 03/07/10

UAE. Fresh from a recession-busting record year in 2009, Dubai Duty Free today announced a +16% rise in first-half sales to US$607million. “We have seen an increase in consumer spending across all categories, with average spend per departing passenger at US$47,” says Dubai Duty Free Managing Director Colm McLoughlin.

Red letter day in Delhi as new Terminal 3 is inaugurated

Source: ©The Moodie Report - 03/07/10

INDIA. “This is a demonstration of what India is truly capable of.” Minister of Civil Aviation Shri Praful Patel today underlined the spectacular achievement represented by the long-awaited new Terminal 3 at Indira Gandhi International Airport in Delhi, inaugurated by Prime Minister Manmohan Singh in front of 7,000 guests. The Moodie Report brings you first-hand reaction.

China Duty Free opens top-class retail offer at Hangzhou Airport

Source: ©The Moodie Report - 02/07/10

CHINA. Tomorrow, 3 July, is an auspicious occasion as the new 96,000sq m international terminal opens at Hangzhou Xiaoshan International Airport. The commercial offer includes two highly ambitious and upscale retail stores run by China Duty Free Group (CDFG) set in the international and domestic lounges. CDFG President Lu Lu described the company’s partnership with the airport as “a great milestone”.

Gebr Heinemann takes its new retail identity to Salzburg Airport

Source: ©The Moodie Report - 01/07/10

AUSTRIA. Gebr Heinemann has unveiled its Heinemann Duty Free retail brand at the newly expanded and refurbished store at Salzburg Airport. The 415sq m store is the first outside Germany to feature the Heinemann Duty Free identity. A major highlight, says the retailer, is the installation of a new-look ‘Regionals’ zone for destination items, with a design theme that reflects Salzburg and its surrounding areas.

International passenger numbers surge by double digits in May

INTERNATIONAL. International passenger numbers climbed by +10.3% year-on-year at airports worldwide in May, according to the latest ACI figures. The best regional results were seen in Latin America/Caribbean (+32% international and +18% domestic) and Asia Pacific (+18.5% international and +11% domestic).

New Escape Lounge opens at Manchester Airport T1

UK. Manchester Airport today opened its new Escape Lounge in Terminal 1 to the public, with over 100,000 passengers expected to use the £1.7 million facility each year. “Our aim was to create a memorable experience for both our business and leisure passengers with great ambiance, service and food made to order,” said Commercial Director Andrew Harrison.

Retail and advertising growth drives HKIA full-year performance

HONG KONG. Hong Kong International Airport retail and advertising revenue climbed by a robust +12.8% to HK2,918 million (US$374 million) in the financial year to 31 March 2010, reports Airport Authority Hong Kong. Overall turnover grew marginally in a year when passenger traffic dipped but profits surged ahead.

Wizz expands Middle East presence with new Cairo displays

UAE. Toy and gadget specialist Wizz has installed two gondolas in the duty free toy section of Cairo International Airport, one in T1 and the other in T3, as the company expands in the Middle East. Wizz merchandise has been available in Cairo Airport since May, but the branded gondolas will create a more focused offer for travellers, it said.

Abu Dhabi Airport passenger traffic climbs by double digits

UAE. Passenger traffic at Abu Dhabi International Airport climbed by +12.2% year-on-year in May, Abu Dhabi Airports Company has reported. The top five destinations were Manila (for the first time), London, Doha, Bangkok and Bahrain.

APTRA names Michael Barrett to Executive Officer role

ASIA PACIFIC. The Asia Pacific Travel Retail Association (APTRA) has named Michael Barrett as its new Executive Officer. He will begin work from his new base in Hyderabad in India at the beginning of July. Barrett will retain his current role as Conferences and Research Manager for Tax Free World Association.

Derek Larsen named The Moodie Report Personality of the Month

INTERNATIONAL. Sydney Airport General Manager, Retail Derek Larsen has been named The Moodie Report Personality of the Month for June, in association with The Dalmore Single Malt Scotch Whisky. Larsen was the driving force behind the stunning commercial transformation of Sydney Airport’s new-look International Terminal, which recently celebrated the completion of its phased opening.

Ferrero customers score with soccer World Cup campaign

INTERNATIONAL. Football fever has gripped confectionery giant Ferrero with innovative store promotions in key airports designed to coincide with the FIFA World Cup 2010 in South Africa. Travellers are being invited to take three shots at goal to win a discount on Kinder purchases, and special promotional packs are also on sale.

HMSHost receives award for approach to minority businesses

US. Recognising its long-standing efforts on behalf of emerging minorities and women in business, HMSHost has received its second Airport Minority Advisory Council Corporate Partner Award. “We highly value our minority business partners and are proud to be acknowledged for encouraging and fostering their success,” said President & CEO Elie Maalouf.

Jameson aims to deliver smooth World Cup finish in South Africa

SOUTH AFRICA. Jameson Irish Whiskey is planning an interactive promotion to be held at O.R. Tambo International Airport in Johannesburg to celebrate the 2010 World Cup in South Africa. “We will be inviting consumers to show us their smooth finish in a penalty kick challenge in celebration of the World Cup; a momentous tournament that attracts the attention of the entire world,” said Pernod Ricard Travel Retail Europe Brand Manager Neil Sharp.

Qatar Airways’ Tokyo route spurs Asian expansion

JAPAN. – Qatar Airways is exploring further growth opportunities in Asia Pacific following the launch of flights to Tokyo, its latest Asian destination. “Qatar Airways is seeing strong demand for air travel from the entire Asian region and is planning to open up a number of new routes in this vibrant region,” said Qatar Airways CEO Akbar Al Baker.

Sydney Airport makes consumer-friendly move on parking

AUSTRALIA. Sydney Airport has introduced a free 0–15 minutes time band at its International Terminal car park. The move marks a significant, consumer-friendly change: previously vehicles which used the car park for less than 15 minutes paid the 0–30 minute rate of A$7 (US$6).

Chocolate Sales & Supplies treats travellers to Hershey's at KLIA

MALAYSIA. Chocolate Sales & Supplies staged a month-long promotion for US confectionery giant Hershey's this summer at Kuala Lumpur International Airport, leading to a sales surge of over +25%. The Sweet Treats campaign ran at Choc Stop International's chocolate shop in the Satellite Building and consisted of special offers and gifting opportunities.

Diageo ‘Summer Spirit’ campaign set to drive footfall and sales

INTERNATIONAL. Diageo Global Travel & Middle East (GTME) has launched its global summer campaign, named ‘Take Your Summer Spirit With You’, which aims to increase footfall and sales in global travel retail. The campaign will run across the group’s core portfolio, and with key retail partners at airports, cruise ships and border stores.

FDFA opens trade floor to non-members as anniversary looms

CANADA. The Frontier Duty Free Association is inviting Expressions of Interest from non-members who wish to book space on the trade floor at its 25th Anniversary Convention this year. The event will be held at the Sheraton on the Falls Hotel in Niagara Falls, Ontario, from 14 to 17 November.

Nuance maps a new route for malt whiskies at Sydney Airport

AUSTRALIA. The Nuance Group has introduced a ground-breaking new way of presenting malt whiskies at its Sydney International Airport store, opened earlier this year. Dubbed a first in duty free, the finest malt whiskies have been categorised by their flavour profiles, rather than their region of origin at SYD Airport Tax & Duty Free's Departures store, designed to make it easier for travellers to choose a product.

Sacramento International Airport calls RFPs for key concessions

US. The Sacramento County Airport System has issued Requests for Proposals for key retail and food & beverage concessions in the new Central Terminal B at Sacramento International Airport. The new 700,000sq ft Central Terminal B opens in Autumn 2011. On offer are a series of seven-year retail and ten-year F&B concessions.

SSP and partner open Street Food concept at Stockholm

SWEDEN. Leading food travel specialist SSP has teamed up with Swedish chef Marcus Samuelsson to open a new Street Food concept at Stockholm Arlanda Airport Terminal 5. The restaurant is the second Street Food unit to open in Sweden and offers visitors “fresh and wholesome street food from around the world”, the partners said.

Westfield to redevelop concessions programme at Chicago T5

US. The Chicago Department of Aviation (CDA) has selected Westfield Concessions Management II LLC as its preferred bidder to redevelop the concessions programme at Chicago O’Hare International Airport Terminal 5. The deal includes the creation of new spaces for duty free, food & beverage, news & gifts and speciality retail.

Absolut celebrates DFS milestone with Bling-Bling

INTERNATIONAL. Leading vodka brand Absolut is reintroducing its Bling-Bling gift pack to commemorate the 50th anniversary of travel retail giant DFS. The limited-edition pack will be available in DFS shops in Singapore, Auckland, Abu Dhabi, Mumbai, San Francisco, New York JFK and Los Angeles in August.

Cape Blanco captures Dubai Duty Free Irish Derby

IRELAND. The Dubai Duty Free Irish Derby took place at The Curragh racecourse in Ireland on Sunday, won by the Aidan O’Brien-trained Cape Blanco. It’s the third year that the world’s biggest duty free retailer at a single location has sponsored the event, generating huge media exposure around the world. In addition, Dubai Duty Free Managing Director Colm McLoughlin was honoured for his, and the company’s, services to Irish racing when he was made an Honorary Member of the Irish Turf Club.

Changi Airport posts +21.6% surge in May passenger traffic

SINGAPORE. Changi Airport posted a +21.6% surge in passenger traffic for May – its highest monthly year-on-year gain in 2010. The Singapore gateway handled almost 3.39 million passengers during the month. The sharp increase reflects the continued strong recovery from a very soft early 2009 as well as favourable holiday factors, noted Changi Airport Group.

HDS Retail launches Red Canoe brand at Montréal Trudeau

CANADA. HDS Retail North America has just opened its latest speciality retail concept, an apparel store named Red Canoe, at Montréal Trudeau International Airport. Red Canoe is a Toronto-based company that designs collections of clothing, headwear and accessories based around vintage icon brands, from Boeing to the Canadian Pacific Railway and the Royal Canadian Mounted Police.

HMSHost lands exclusive Amazon Kindle airport retail deal

US. Retail and dining specialist HMSHost today announces an agreement with Internet retailer Amazon to be the sole retailer of Amazon’s Kindle e-reader at US airports. Travellers can now purchase the Kindle from most HMSHost branded stores at airports across the US.

‘The Age Matters’: Chivas Bros launches major consumer campaign

INTERNATIONAL. Chivas Brothers has launched a global consumer campaign to highlight the importance of age statements on Scotch whiskies. ‘The Age Matters’ campaign begins in travel retail before being rolled out across domestic markets. Chivas Brothers Chairman and CEO Christian Porta tells The Moodie Report about the importance of the campaign.

'Pride and commitment' as Narita Airport opens its World Sky Gate

JAPAN. Narita International Airport Corporation (NAA) has unveiled its new branding as World Sky Gate Narita. The wording and logo, which will form a part of all corporate communications, aim to highlight Narita’s potential for Japan and the world. "World Sky Gate Narita is a declaration of Narita International Airport's pride and commitment as Japan's premier gateway to the world, the world's portal to Japan, and the major East Asia hub airport serving the global air transport network," said NAA.

GMR-Malaysia Airports consortium wins Malé Airport bid

MALDIVES. A consortium led by GMR Infrastructure Limited and Malaysia Airports has won the bid to manage and develop Malé International Airport under a 25-year contract. The alliance beat competition from rival consortia led by TAV Airports Holding and Aéroports de Paris, and by GVK in partnership with Zürich Airport.

Heathrow challenges the high street for value in new ad campaign

UK. BAA has launched a new advertising campaign that promotes the value on offer in shopping at London Heathrow Airport. ‘Heathrow shopping. The West End for less’ will target passengers from both the UK and abroad who fly from the London hub.

Hellenic Duty Free Shops structure streamlined in share transfer

GREECE. The boards of Folli Follie, Hellenic Duty Free Shops and Elmec Sport – all part of the wider Folli Follie Group – have moved to streamline the structure of the company through a transfer of shares between each. Currently, Folli Follie owns 56.78% of Hellenic Duty Free Shops, while Hellenic in turn owns 95.6% of Elmec Sport.

Nuance-Watson (HK) takes environmental drive to new level

HONG KONG. Nuance-Watson (HK) has underlined its commitment to the environment by organising the second Green Poster Competition for art and design students, as well as for travellers at Hong Kong International Airport. Awards were presented to the winning artists at a ceremony at the airport today. The Moodie Report presents a unique Picture Gallery of the winners.

BAA (SP) releases robust financial forecast for full year

UK. BAA (SP) Limited, the owner of London Heathrow and Stansted airports, today published a bullish set of forecasts for the financial year to 31 December 2010, including a predicted healthy rise in gross retail income and in net retail income per passenger. Passenger numbers are expected to be 85.2 million at the two airports, down on the previous forecast due to the effects of the volcanic ash cloud and airline industrial action.

Malaysia Airports posts robust rise in retail revenue

MALAYSIA. Malaysia Airports Holdings has posted revenues of RM436.41 million (US$135.4 million) for the first quarter ended 31 March 2010, up by +11.89% over the same period in 2009. Revenue from the group's retail arm, Eraman Malaysia, grew by +24.71%. The news comes amid a major retail investment programme at five of the company's key airports.

Nuance introduces new electronics concept at Zürich

SWITZERLAND. The Nuance Group has launched its new ‘Sound & Vision’ electronics category concept at Zürich International Airport. Focusing on leading brands within the category through shop-in-shop executions, the new concept aims to create an easy-to-browse and engaging shop environment, says the retailer.

SSP becomes Platinum Sponsor for key F&B event

INTERNATIONAL. SSP has become a Platinum Sponsor of the inaugural Airport Food & Beverage (FAB) Conference and Awards, to be run by The Moodie Report and hosted by Manchester Airport on September 5–7. “As non-aeronautical revenues increase in significance, getting food & beverage right has never been more important,” says SSP CEO Andrew Lynch.

Auckland Airport passenger traffic returns to growth

NEW ZEALAND. Auckland Airport has reported growth of +1.8% in international passenger traffic for May, following a flat set of results for April. Key overseas nationalities such as the Japanese, Koreans and Chinese showed solid increases.

Canadian airport duty free sales surge in May

CANADA. Canadian airport duty free sales surged by +18% year-on-year in May to C$14 million (US$13.5 million), while land border sales dropped by -3% to C$11.7 million (US$11.3 million) in the month. That’s according to Canadian Border Services Agency figures released by the FDFA. Airport sales have climbed by +10% in the year to date, with land border sales down -1.9%.

Copenhagen Airports to sell its 49% interest in Mexico’s ITA

MEXICO. Copenhagen Airports yesterday signed an agreement to sell its 49% interest in Mexican airport company Inversiones y Técnicas Aeroportuarias (ITA) to the Danish group’s local Mexican business partner, Fernando Chico Pardo.

Dubai Airports posts strong surge in May passenger traffic

UAE. Dubai International Airport posted a +13.6% surge in passenger traffic in May, the eleventh month in a row of double-digit traffic growth. Dubai Airports CEO Paul Griffiths said he expects traffic to break previous records in the summer months ahead.

New roles for Palencia and Riches in Autogrill restructure

INTERNATIONAL. Autogrill Group has announced some key changes to its retail organisation, with José María Palencia set to assume overall leadership of WDF and Aldeasa, amid the continuing integration process of the group’s travel retail businesses into one team. World Duty Free CEO Mark Riches has been appointed to a new strategic role within the group.

SSP rises high in survey of top UK businesses

UK. Food travel specialist SSP has been named the UK’s 23rd biggest private company in the latest Sunday Times Deloitte Top Track 100 survey. The survey, which is compiled by research group Fast Track, ranks companies by sales reported in their latest available accounts. SSP has moved up from 27th last year, and 30th in 2008.

ZON Duty Free parent posts leap in Q1 net profit

MALAYSIA. DFZ Capital, which trades in Malaysian travel retail under the brand name ZON Duty Free, has reported a +152% rise in net profit (after tax) to MYR23.3 million (US$7.2 million) for the financial quarter ended 31 May 2010. The company's duty free division posted revenue growth of +2.8% to MYR162.8 million (US$50.4 million).

Bahrain Duty Free announces latest ‘Daily Draw’ winners

BAHRAIN. Bahrain Duty Free has announced the latest seven winners of its ‘Daily Draw' summer promotional campaign, titled ‘Win a Holiday Every Day’. Each of the winners receives a trip to Sharm el-Sheikh with Royal Jordanian Airlines.

Better dialogue with partners crucial to success – Tondato

ITALY. “The fact is, we either grow together or not at all.” In a message to Airports Council International Europe’s annual Assembly, Congress and Exhibition in Milan last week, Autogrill CEO Gianmario Tondato Da Ruos called for enhanced dialogue between airports and their retail and food & beverage partners, as well as better communication with travelling consumers.

Biotherm invites travellers to feel the fragrant Force

INTERNATIONAL. L'Oréal Luxury Products Division has created a series of high-profile airport animations to promote the launch of Force by Biotherm Homme, the brand’s debut men’s fragrance. The advertising concept – the dual between man and water – has been brought to life in selected airports by inviting travellers to test their “force quotient” via an interactive digital experience.

Duty Free Paris launches Chinese fashion designer range

FRANCE. Duty Free Paris, the joint venture between The Nuance Group and Aéroports de Paris, has added the 'Hi Panda' brand, created by well-known Shanghai-based designer Ji-ji, at four of its fashion boutiques at Paris Charles de Gaulle Airport.

Emirates hosts World Cup coverage on the ground and in the air

SINGAPORE. Emirates is making use of EYE’s digital media platform in Singapore Changi Airport – among other airports worldwide – to broadcast live coverage of the 2010 FIFA World Cup to travellers on the ground at Changi. Fans will also be able to get World Cup updates on their team’s progress with screenings of the most recent matches when they are onboard Emirates aircraft.

Historic first flight lands at Dubai World Central

UAE. Dubai Airports paved the way for the opening of Dubai World Central–Al Maktoum International Airport with the first flight into the facility on Monday. The new airport, which will open in phases in the coming years, will begin cargo operations on 27 June. Passenger operations are slated to open in March 2011.

Lagardère Services accelerates Asia Pacific drive

SINGAPORE. Lagardère Services says it is accelerating its drive to expand in Asia Pacific travel retail with the relocation of Executive Committee member Emmanuel de Place to Singapore. From this base he will manage and develop the Asian businesses and supervise the Pacific area, which will be managed and developed by Lagardère Services Asia Pacific CEO Scott Raisin.

Sydney Airport seeks Expressions of Interest for T2 concessions

AUSTRALIA. Sydney Airport is seeking Expressions of Interest from food & beverage specialists to operate a range of concessions at Terminal 2, the Australian gateway’s Domestic Terminal. Sydney Airport said the move is part of a drive to “revitalise” F&B operations in the terminal, following the recent transformation of T1.

Aldeasa and Paco Rabanne strike a chord at Málaga Airport

SPAIN. Aldeasa has announced the continuation of its live music concerts in collaboration with Puig’s Paco Rabanne fragrance brand at Málaga Airport, as part of an ambitious promotion for the new limited edition Black XS line. The concert forms an integral element of Aldeasa's 'retailtainment' campaign with Puig.

Cyprus Airports Duty Free attracts 152,000 entries to prize draw

CYPRUS. Cyprus Airports Duty Free Shops, operated by CTC-ARI Airports, attracted an incredible 152,000 entries for its latest prize draw promotion: a trip for two to the World Cup Final in South Africa. The company is building on its strong track record for prize promotions and draws, which are helping to drive penetration and spend at Larnaka and Pafos airports.

Dublin Airport passenger numbers slide by -15% in May

IRELAND. Passenger traffic at Dublin Airport was just under 1.6 million in May, a -15% fall on the same period last year, according to the Dublin Airport Authority (DAA). The figure continues the sharp downward trend in traffic so far this year. Without the impact of the volcanic ash cloud on traffic May volumes would have fallen by -9%.

Overcoming 'PFT' – Sydney Airport urges travellers to ease tensions in revamped Terminal 1

AUSTRALIA. A survey conducted by Sydney Airport Corporation has revealed that one in four Australian travellers suffer from varying degrees of stress prior to flying, prompting the launch of a humorous new term described as ‘pre-flight tension’, or ‘PFT’. The airport company, which last week unveiled its A$500 million T1 makeover, hopes that its new Departures precinct will provide a haven for travellers to de-stress – and has developed an irreverent advertising campaign to promote the concept.

Dubai Airports makes two key appointments to commercial team

UAE. Dubai Airports has made two key appointments to its commercial team: Nader Ghazzawi has been appointed Head of Commercial Contracts, and Cian O’Sullivan has been appointed Head of Retail Concessions. The moves are part of a drive to enhance revenues and customer service, says Dubai Airports.

ACI Europe names Best Airport Award winners for 2010

EUROPE. The sixth Annual ACI Europe Best Airport Awards were announced last night in Milan during the gala dinner at the 20th ACI Europe Annual Congress. Malta, Lyon, Manchester and Barcelona airports were the big winners on the night, which recognised achievement in core activities such as customer service, retail, security and environmental awareness.

MAp Airports bounces back with robust traffic growth in May

INTERNATIONAL. Passenger traffic at MAp Airports’ portfolio bounced back to post strong growth in May, following the problems caused by the volcanic ash cloud in April, notably at its European locations. Sydney Airport continued its robust performance of previous months with a +9% surge in volumes, Copenhagen Airport saw traffic climb by +11.9%, and Brussels Airport was lifted by a +7.2% rise in long-haul traffic.

The Moodie Report launches new column with The Dalmore

INTERNATIONAL. The Moodie Report will launch a regular new feature in the coming days: The Moodie Report Personality of the Month, in association with The Dalmore Single Malt Scotch Whisky. The column aims to recognise those individuals who by their deeds, attitudes and behaviour have advanced the industry’s cause.

AdP bounces back with solid traffic growth in May

FRANCE. Aéroports de Paris has reported passenger traffic growth of +3.3% year-on-year in May, following a -19.1% dip in April due to the impact of the Icelandic volcanic ash cloud. International traffic (excluding Europe) grew by +5.3% in May while European traffic grew by +2.3%. At Paris CDG, traffic climbed by +3.5% to 5.2 million.

Changi Airport Group calls major tender for luxury boutiques

SINGAPORE. Changi Airport Group has called a major tender for seven luxury brand name boutiques at Singapore Changi Airport Terminal 1. The tender is set to be one of the biggest this year at the key Asian gateway. The vital luxury concessions are to be tendered in two clusters, one for those above 100sq m and the other for those under 100sq m. The deadline for bids is 14 July.

HMSHost named as Platinum Sponsor for inaugural FAB event

INTERNATIONAL. HMSHost has been named as Platinum Sponsor of the inaugural Airport Food & Beverage (FAB) Conference and Awards, to be run by The Moodie Report and hosted by Manchester Airport on September 5–7. The support of the Autogrill-owned F&B concessionaire underlines the high level of interest in the event.

Hong Kong International Airport posts healthy passenger growth

HONG KONG. Passenger traffic at Hong Kong International Airport (HKIA) hit 4.1 million in May, a surge of +14.4% on the same period last year. The double-digit increase was partly due to the comparison with a weak May in 2009, caused by the swine flu scare. South East Asia and North Asia posted the highest visitor increases, noted the airport.

Strong Changi passenger numbers set to drive airport advertising

SINGAPORE. Leading Out-of-Home media specialist EYE has launched a series of Green Shoots sales packages promoting some of its key static and digital inventory across Changi Airport. The drive was prompted by the airport's solid growth in passenger traffic in the first quarter of 2010, which the advertising group says is good news for its airport clients, giving them a wider audience to target.

Manchester Airports Group appoints new Chief Executive

UK. Manchester Airports Group has appointed Charlie Cornish to the position of Group Chief Executive, effective 1 October. He succeeds Geoff Muirhead CBE, who is retiring at the end of September after 22 years at the helm of the group.

Pentalpha builds on brands' trade show visions

INTERNATIONAL. As the travel retail industry's attention turns to the next trade fair in October, The Moodie Report talks to Ian Kirk, Managing Director of exhibition consultants Pentalpha, which transforms the brands' visions for their stands into reality.

Saji Bumi underlines regional ambitions after key Changi success

SINGAPORE. Saji Bumi's (Singapore) recent success in gaining a three-year contract to operate the Fauchon Paris – Le Bar à Caviars at Singapore Changi Airport underlines the company's ambitious expansion plans outside its Malaysian stronghold. Those aspirations are being supported by the key involvement of two of the food & beverage sector’s most experienced executives, Lars Crone and Alain Dupuis.

Aldeasa partners with key suppliers for World Cup promotion

SPAIN. Leading travel retailer Aldeasa has partnered with a number of major suppliers to develop a series of World Cup promotions at Madrid-Barajas Airport. Shoppers are being offered discounts on Spanish team merchandise, plus the opportunity to win prizes and gwps in promotions with brands such as Kinder and Hugo Boss.

Copenhagen Airport passenger numbers rebound in May

DENMARK. Copenhagen Airport passenger numbers leapt by +11.9% year-on-year in May, to 1.89 million. The growth brought travel patterns back to the level before the ash cloud paralysed European airspace for six days in April. International passenger growth was +10% in the month, with domestic traffic up by +29.7%.

Dubai Duty Free names its second Double Millionaire

UAE. Dubai Duty Free has created its second ever Double Millionaire, with a Lebanese national scooping the US$2 million top prize in one of the retailer’s most sought after promotional draws. In a neat twist, the winner, a regular participant in Dubai Duty Free’s draws, won the prize of a BMW car in a competition at the airport 17 years ago.

Eight companies pre-qualify for Medina Airport project

SAUDI ARABIA. Eight airport companies have pre-qualified for a forthcoming tender to build a new terminal at Medina Prince Mohammed Bin Abdulaziz Airport. The tender is scheduled for September, with a winner to be announced in November, and work on the US$1.5 billion project will begin in the first quarter of 2011.

Malaysia Airports launches major World Cup campaign

MALAYSIA. Malaysia Airports has launched a major World Cup promotional campaign at Kuala Lumpur International Airport (KLIA), with big shopping and dining discounts plus giveaways and prize draws. The campaign, titled ‘Let’s All Football’, runs from 11 June to 11 July at the airport, and targets travellers and airport visitors.

Nuance-Watson (Singapore) launches summer promotion with MAC

SINGAPORE. Nuance-Watson (Singapore) hosted a beach party retail event this week for the launch of its summer collection ‘To the Beach’ at Changi Airport Terminal 2. Customers received sea shell necklaces hand-made by bronzed Brazilian models and enjoyed complimentary makeovers by MAC makeup artistes.

GMR opts to run Hyderabad duty free concession in-house

INDIA. GMR–Hyderabad International Airport Limited (GHIAL) has opted to run its duty free operations at Rajiv Gandhi International Airport in-house, once the incumbent, The Nuance Group (India) exits the business this month. A spokesman told The Moodie Report: “We have gained a lot of knowledge and experience, so we are going to do the duty free by ourselves. We are looking for partners for supply agreements.”

Madrid and Barcelona lead Spanish airport traffic growth in May

SPAIN. Aeropuertos Españoles y Navegación Aérea (AENA), Spain's airport authority, has reported a +2.9% year-on-year increase in passenger numbers across its airport network for May 2010. There was particularly encouraging growth at the country's two major airports, Madrid Barajas and Barcelona El Prat.

Munich Airport posts sharp traffic growth in May

GERMANY. Munich Airport handled 3.07 million passengers in May, a surge of +8% compared to the same month last year, with an encouraging +8.7% rise in international traffic. For the year to date, passenger traffic is up marginally, with international passenger volumes increasing by a healthy +3.1%.

Dubai Duty Free and Dubai Cares team up for major retail philanthropy programme

UAE. Dubai Duty Free has built on its enviable record for corporate social responsibility by teaming up with philanthropic body Dubai Cares to launch a range of retail merchandise at Dubai International Airport. Managing Director Colm McLoughlin said: “In addition to raising funds for Dubai Cares, the merchandise, which will be seen by the many millions of passengers using Dubai International Airport, will help raise awareness of Dubai Cares and all of the good work that it undertakes.”

Zürich Airport posts strong commercial results for May

SWITZERLAND. Zürich Airport turned in a rousing traffic and commercial performance in May, despite the impact of the volcano cloud crisis in the early part of the month. Commercial turnover (retail and food & beverage sales) outstripped traffic growth, rising +10.5% year-on-year to CHF43.2 million (US$37.5 million).

Ash cloud sees European airports post dramatic downturn in April

EUROPE. The unprecedented closure of up to 80% of Europe’s airports for six days in April caused a dramatic downturn in passenger numbers during the month, the latest figures from Airports Council International (ACI) Europe have confirmed. Traffic volumes fell by -13.5% year-on-year, with only a handful of airports, notably in Turkey and Russia, posting growth in April. Read on for details.

Changi Airport Group calls major speciality retail tender

SINGAPORE. Changi Airport Group has called a major tender for five speciality/brand name retail concessions at Singapore Changi Airport Terminal 3. The five store units available range in size from 35sq m to 115sq m. Each of the concessions begins on 9 January 2011 and bids are due by 6 July.

Frankfurt Airport posts record May for passenger numbers

GERMANY. Frankfurt Airport handled 4.76 million passengers in May, a +7.1% surge compared to May 2009, parent company Fraport said today. The figure was a record for the month of May. Fraport AG Executive Board Chairman Dr. Stefan Schulte said the “extremely satisfying figures" confirmed the upward trend in passenger volumes of recent months.

Red-letter day at Sydney Airport as International Terminal expansion is celebrated

AUSTRALIA. Today was a red-letter day in New South Wales as Sydney Airport celebrated the expansion and upgrade of the International Terminal departures level. Sydney Airport CEO Russell Balding said: “It is a strategically important investment that will leave visitors with a positive and lasting impression of Sydney.” The revamped terminal includes one of the airport world’s most ambitious retail and food & beverage offers.

Ash cloud impact and British Airways strike hit BAA traffic in May

UK. BAA passenger traffic fell by -4.5% year-on-year to 8.6 million, the airports group reported today. The decline was due to the continuing impact of April’s volcanic ash cloud, allied to British Airways’ cabin crew strike action. Without these effects, traffic volumes would have increased in the month, said BAA. Passenger numbers at key travel retail location Heathrow dipped by -3.1%.

Jo Malone boosted by Heathrow cocktail event

UK. This week marks the end of a successful cocktail-themed event for the UK beauty brand Jo Malone in the World Duty Free store at London Heathrow Terminal 5. Customers were invited to visit a temporary Jo Malone treatment area located against the backdrop of the store’s vast digital media screens for a free pampering session.

The Moodie Report 7 Days: 10 June Edition online now

INTERNATIONAL. This week's edition brings readers a pithy executive summary of recent news. In our comment and analysis section, Dermot Davitt assesses the airline industry’s dramatic rebound - from recent forecasts of heavy losses to predictions of a healthy profit in 2010. And he comments on Emirates Airline’s extraordinary US$11.5 billion aircraft order this week.

Vienna Airport posts robust passenger growth in May

AUSTRIA. Vienna International Airport handled 1,788,516 passengers during May 2010, an increase of +11.4% year-on-year. There was strong growth on its key routes to Eastern Europe (+14.5%), while Middle East traffic also posted a robust increase.

WDF launches new walk-through store at Bournemouth Airport

UK. WDF has officially opened its new World Duty Free store airside at Bournemouth Airport. The move follows a ten-year contract extension and comes amid the redevelopment of Bournemouth Airport’s commercial facilities. The 3,997sq ft walk-through store features larger areas for liquor, beauty and luxury goods, plus a range of brands not previously available.

'Global Travel Retail – Great Thinking Required': Column 3

INTERNATIONAL. The Moodie Report is delighted to feature the latest contribution to our ‘Global Travel Retail – Great Thinking Required’ column, sponsored by Diageo Global Travel & Middle East. The latest contribution comes from The Design Solution Director Robbie Gill, who argues that US airports can do much more to tap into the vast retail potential at their locations.

Ballantine’s tees off with major golf competition at Heathrow

UK. To celebrate Ballantine’s sponsorship of the Barclays Scottish Open, Pernod Ricard Travel Retail is running a major competition at London Heathrow Airport’s Terminal 3 throughout June. Travellers are being offered the chance to win a VIP trip to the Barclays Scottish Open at Loch Lomond, held on 8-11 July 2010.

Heathrow ramps up luxury offering with chauffeur service

UK. London Heathrow Airport has added a chauffeur car service to its transport offering. "This new service complements our passengers' needs and provides the most stress-free and enjoyable way to travel to and from the airport,” said Heathrow Passenger Innovation Manager Tom Lomax.

Nuance-Watson (HK) in Expo 2010 promotional drive

CHINA/HONG KONG. Nuance-Watson (HK) has launched a series of special promotions at its Hong Kong International Airport stores to mark this year’s Expo 2010 in Shanghai, which runs until October. Among the initiatives is a prize draw for shoppers, while passengers have the chance to pose for photos with the Expo 2010 mascot at a specially erected Hong Kong Pavilion at the airport.

WDF goes green with environmentally friendly summer campaign

UK. WDF’s summer campaign is going green with the use of BioMedia, a biodegradable and recyclable material recently launched by G3S. The new POS campaign has been produced entirely using BioMedia as the print substrate for the graphics, allowing them to either be recycled into light switches, plastic cups or insulation or to be composted when the campaign comes to an end.

Bénédictine D.O.M celebrates 500th anniversary with DFS Changi

SINGAPORE. French liqueur Bénédictine D.O.M has unveiled a new limited edition bottle commemorating its 500th anniversary with DFS at Singapore Changi Airport. The roll-out this year coincides with the 50th anniversary of DFS, a longstanding partner of Bénédictine D.O.M and Bacardi Global Travel Retail. Changi is the first airport in the world to launch the new edition. Benedictine is a member of the Bacardi portfolio of premium brands.

Imperial Tobacco and Dubai Duty Free draw major prize winner

UAE. A major promotion involving Imperial Tobacco and Dubai Duty Free culminated in a recent prize draw, won by a Dubai-based Indian national. He won a trip for two to Venice following the Davidoff Black & White ‘Journey of a Lifetime’ campaign.

Vilnius Airport adds key retail and food & beverage outlets

LITHUANIA. Vilnius International Airport is to open a series of new retail and food & beverage outlets over the summer months, including a new store from Gebr Heinemann partner UAB Travel Retail Vilnius. The move comes as passenger traffic rises sharply at the location (+19% year-on-year in May).

WHSmith Travel sales hit by impact of volcanic ash cloud

UK. Leading airport newsagent-to-books retailer WHSmith said today that sales within its travel division were down by -4% year-on-year for the 14-week period from 28 February to 5 June 2010. WHSmith Travel said that revenue would have been down by -2% on a like-for-like basis in the period, excluding the impact of the Icelandic volcanic ash disruption.

‘The Power of India’ conference gathers pace

INDIA. Some of India’s most powerful figures in the aviation and travel retail sectors will address the country’s biggest-ever airport commercial revenues conference in September. ‘The Power of India’ is a joint venture between Airports Council International and The Moodie Report. It is being hosted in Delhi by powerful infrastructure and airport operating giant GMR. UPDATED STORY including hotel registration details.

ASUR traffic surges on comparisons with tough 2009

MEXICO. Passenger traffic at Grupo Aeroportuario del Sureste (ASUR) airports surged by +85.8% year-on-year in May, to 1.37 million. The strong figures come from comparisons with a devastating May in 2009, when the H1N1 virus hit the travel and tourism business in Mexico hard.

Rémy Cointreau celebrates a century in a bottle at Heathrow

UK. Rémy Cointreau Global Travel Retail and WDF are presenting the super-premium Cognac Louis XIII de Rémy Martin in a special display at all terminals in London Heathrow Airport. The centrepiece of the display, themed ‘A Century in a Bottle’, is a black crystal decanter of Louis XIII Rare Cask, one of only 786 bottles in the world.

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