Fast, Factual, Free    Saturday 04 September 2010

AIRLINES

Boeing bullish on North American aviation investment

Source: ©The Moodie Report - 03/09/10

NORTH AMERICA. The Seattle-based aircraft manufacturer predicts orders totalling $700 billion in North America over the next 20 years, as it releases its 2010 North America market outlook today in Montreal

Rising spend per passenger lifts Aelia performance in first half

Source: ©The Moodie Report - 03/09/10

FRANCE/INTERNATIONAL. Aelia today reported sales of €305 million for H1 2010, up by +7% on a like-for-like basis on the same period last year. The figures were buoyed by a +8.9% rise in sales per passenger at the SDA joint venture with Aéroports de Paris, with non-EU sales per passenger up +10%. Read on for details, and comment from Aelia CEO Jean-Baptiste Morin.

Airport Travel Retail: Customer Focus & the Missing Trinity Member

Source: ©The Moodie Report - 02/09/10

INTERNATIONAl. Our latest contributors’ column, sponsored by Diageo Global Travel & Middle East, is by former Philip Morris International duty free executive and now industry consultant Mick Dawidowicz. He talks about customer focus, identifies 'the missing Trinity member' and criticises the online retail offer of the world's top 30 airports.

Red or Dead founder joins speaker line-up at ispyPLUS

Source: ©The Moodie Report - 02/09/10

UK. Wayne Hemingway, Founder of the Red or Dead fashion label, will be one of the keynote speakers at this year’s ispyPLUS inflight conference, the organisers have confirmed. The conference takes place on 15 September and runs alongside the key ISPY cabin crew event, which runs from 13 to 17 September.

Ryanair withdrawal deals sharp blow to Belfast City Airport

Source: ©The Moodie Report - 01/09/10

NORTHERN IRELAND. Ryanair has announced its withdrawal from operations at Belfast City Airport from 31 October, a move that will have severe implications for the airport’s business, including commercial. The carrier accounted for around one-third of total traffic at the airport in 2009, handling 800,000 passengers. Belfast City has just concluded a £6 million upgrade of its Departures areas, including new-look WDF and HMSHost outlets.

Qatar Airways embarks on major Indian expansion

Source: ©The Moodie Report - 31/08/10

QATAR. Qatar Airways has announced further expansion to its Indian network with a +20% increase in frequency covering the cities of Delhi, Cochin and Amritsar from next month. With a total of 14 additional flights being phased in over a period of two months, Qatar Airways’ capacity to India will increase from 74 to 88 services each week.

International passenger demand soars in July, reports IATA

Source: ©The Moodie Report - 30/08/10

INTERNATIONAL. International passenger demand surged by +9.2% year-on-year in July (measured in Revenue Passenger Kilometres), according to the latest figures from the International Air Transport Association (IATA). Crucially, July global passenger traffic was +3% higher than the pre-crisis levels of early 2008. IATA chief Giovanni Bisignani says: “Improving demand is an important component of the recovery. But it must translate to the bottom line."

Asia Pacific airlines post record traffic for July

Source: ©The Moodie Report - 25/08/10

ASIA PACIFIC. Preliminary figures for July released today by the Association of Asia Pacific Airlines (AAPA) provide further evidence of the strength of the recovery in both passenger and freight markets, with volumes surpassing pre-recession levels. “Asia Pacific airlines are generally well placed to benefit from the improving business environment, and are making some measured additions to capacity and selective expansion of their route networks,” said AAPA Director General Andrew Herdman.

Inflight Sales Group strengthens management team

Source: ©The Moodie Report - 25/08/10

HONG KONG. Inflight Sales Group, the Hong Kong-based inflight concessionaire, has announced two key additions to its management team with the appointment of Tommy Yiu to the newly created position of General Manager and the promotion of Clara Lam as Manager – Product Innovation.

Picture Gallery: ARC 2010 in review

Source: ©The Moodie Report - 23/08/10

UK/INTERNATIONAL. Last month’s Airline Retail Conference (ARC), the first to be held since new organisers Ink Publishing took over the event, offered some useful pointers about the future direction of the rapidly changing inflight channel. We present a special Picture Gallery and a video capturing some of the highlights of the two-day event.

Auckland Airport welcomes Air New Zealand’s Japanese boost

Source: ©The Moodie Report - 20/08/10

NEW ZEALAND. Japan charters to Auckland are to treble over the summer, thanks to an Air New Zealand initiative. That move was warmly welcomed today by Auckland Airport, whose General Manager Aeronautical Business Development Glenn Wedlock said: “With many carriers being forced to make tough decisions about routes, it is fantastic to see the development of capacity from Air New Zealand into Japan and the subsequent growing of Japanese passenger traffic to New Zealand.”

Pierre Freyssinet departs Aeroboutique Inflight Retail

Source: ©The Moodie Report - 19/08/10

FRANCE. Pierre Freyssinet, Managing Director of Aeroboutique Inflight Retail and one of the most progressive and respected voices within the sector, is leaving Aelia’s inflight retail subsidiary after 12 years to pursue a new challenge. He will first assist new management in the transition process, he told The Moodie Report.

Strong speaker line-up announced for ispyPLUS Conference

Source: ©The Moodie Report - 17/08/10

UK/INTERNATIONAL. Travel Retail Training has announced its speaker line-up for the ispyPLUS inflight retail conference, which takes place on 15–17 September. The event runs alongside the key ISPY cabin crew event, which runs from 13-17 September.

Changi Airport extends Chinese connections with Hainan Airlines

Source: ©The Moodie Report - 12/08/10

SINGAPORE. Changi Airport Group is adding Hainan Airlines, its sixth Chinese carrier, to its network of airlines this month. Arriving at Changi’s Terminal 2 on 29 August, Hainan Airlines will operate four weekly flights connecting Singapore to Hefei and Dalian.

Virgin Atlantic Airways renews Tourvest inflight duty free contract

Source: ©The Moodie Report - 12/08/10

SOUTH AFRICA. Tourvest Duty Free announced today the renewal of its contract to manage the inflight duty free sales of Virgin Atlantic Airways until 2014. A delighted Tourvest Duty Free Chief Executive Officer Selwyn Grimsley said: “We are looking to provide Virgin Atlantic customers with an enhanced product, offering even more choices such as a range of inflight snacks to complement those already on offer."

STI and ASD Holdings create joint venture

Source: ©The Moodie Report - 11/08/10

UK. “Imagine the day when the sourcing, ordering, signing-in, storing, recording, signing out and re-ordering of seals and padlocks were a thing of the past. The cost of that resource has never been factored into the overall cost of securing duty free carts on a daily basis.” STI Director Paul Lacy signals a new joint venture that he believes offers a major breakthrough in airline and airport security for the duty free and related channels.

ASUR posts +29.8% international traffic gain amid Mexicana woes

Source: ©The Moodie Report - 06/08/10

MEXICO. Grupo Aeroportuario del Sureste (ASUR) has posted a +16.2% year-on-year rise in total passenger traffic for July 2010. International traffic surged by +29.8% over a difficult preceding year, driven by major airport and tourism gateway Cancún which saw a +32.6% rise in international passengers to 808,312. Meanwhile the company has reacted cautiously to the financial woes of Mexicana, which has filed for bankruptcy protection in Mexico and the US.

Ballantine’s, Camus, Chanel, Lauder, Parker top Korean Air sales

Source: ©The Moodie Report - 06/08/10

SOUTH KOREA. Korean Air’s duty free sales rankings by value for July saw Ballantine’s Scotch whisky, Camus Cognac, Estée Lauder cosmetics, Chanel fragrances, Hawaiian Sun and Parker lead their respective categories onboard the world’s most successful inflight retail operation.

Thai Airways and Tiger Airways form new low-cost airline

Source: ©The Moodie Report - 03/08/10

THAILAND. Thai Airways International and Tiger Airways have announced the formation of a new low-cost airline called Thai Tiger Airways. The airline will operate the same low-fare, low-cost model as the other airlines in the Tiger Airways Group, and is expected to commence operations in the first quarter of 2011.

International passenger demand leaps by double digits in June

Source: ©The Moodie Report - 29/07/10

INTERNATIONAL. International passenger demand among the world’s airlines climbed by +11.9% year-on-year in June, the International Air Transport Association (IATA) has reported. “There is no indication that the recovery will stall soon,” said IATA CEO Giovanni Bisignani. “But, with government stimulus packages tailing off and restocking largely completed, we expect some slowing over the months ahead.”

Airlines fly high on ancillary services in 2009, says new report

Source: ©The Moodie Report - 22/07/10

INTERNATIONAL. International airline revenues jumped +43% to €11 billion (US$13.5 billion) in 2009, according to analysis from IdeaWorks, the airline ancillary revenues consultancy, and Amadeus, a leading travel technology partner and transaction processor. The findings show that United, American, Delta, Qantas and Ryanair were top ancillary revenue earners for 2009.

Asia Pacific airline passenger traffic shows strong growth in June

Source: ©The Moodie Report - 22/07/10

ASIA PACIFIC. June traffic figures released by the Association of Asia Pacific Airlines underline the economic recovery, the organisation said. Asia Pacific-based airlines carried 15.1 million international passengers in June, a +25.2% gain compared to the depressed volumes seen in June 2009.

Qatar Airways fuels expansion with new Bombardier jets order

Source: ©The Moodie Report - 20/07/10

QATAR. Qatar Airways again underlined its ambitions by purchasing two Bombardier Global 5000 aircraft in a US$90 million deal on the opening day of the Farnborough Air Show in UK this week. The new jets are set to join the airline’s 12-month old corporate jet subsidiary Qatar Executive, which capitalises on the growing Middle East corporate market.

Asia Pacific set to drive global airline traffic growth, says ICAO

Source: ©The Moodie Report - 16/07/10

INTERNATIONAL. Scheduled airline passenger traffic will leap by +6.4% year-on-year in 2010, with Asia Pacific taking a lead role, according to the latest report by the International Civil Aviation Organisation (ICAO). The figures, which are measured in passenger-kilometres performed (PKPs), compare to a decline of -2% in 2009.

Bullish Boeing forecasts strong aircraft demand in next 20 years

Source: ©The Moodie Report - 16/07/10

INTERNATIONAL. Leading aircraft manufacturer Boeing forecasts a US$3.6 trillion market for new commercial aeroplanes over the next 20 years as world economies rebound and demand for new and replacement aircraft spurs growth. Asia Pacific, with China leading the way, will play a major role in driving growth, according to the Boeing 2010 Current Market Outlook.

Ballantine’s, Camus and Estée Lauder lead Korean Air rankings

Source: ©The Moodie Report - 07/07/10

SOUTH KOREA. Ballantine’s Scotch whisky, Camus Cognac, Estée Lauder and Chanel fragrances led Korean Air’s inflight duty free sales rankings by value for June in their respective categories. Hawaiian Sun (confectionery) and Swarovski (miscellaneous) were among the other strong performers for the world's leading inflight retail operation.

DFASS boosts Asian presence with Bangkok Airways account

Source: ©The Moodie Report - 07/07/10

THAILAND. DFASS (Singapore) has strengthened its growing presence in Asia with the announcement of a new inflight sales and management partnership with Bangkok Airways. The airline’s Assistant Director in charge of the duty free programme, Ms Sunate-on, said: “I am very confident that DFASS will be able to make a substantial difference to our programme.”

MAp Airports' Doug Benham to deliver ARC2010 keynote address

Source: ©The Moodie Report - 06/07/10

INTERNATIONAL. MAp Airports Head of Commercial Doug Benham will open the second day of the 2010 Airline Retail Conference, which will take place on 20 and 21 July at the Sofitel London Heathrow. Benham, a well-known strategist with three decades of experience, will discuss what is next for inflight and airport retailers.

Grolsch offers a perfect serve in flagship British Airways lounge

Source: ©The Moodie Report - 02/07/10

UK. SABMiller Travel Retail & Duty Free has unveiled a bespoke Grolsch bar in one of British Airways’ flagship lounges at Heathrow Airport Terminal 5, coinciding with some of the summer’s major sporting events, including the FIFA World Cup. Bar staff have been trained to serve customers the Dutch beer brand’s iconic Swingtop bottle using one of six opening techniques – Swingtop Chop, The Slice, Booty Pop, The Drop, Klik and Snatch.

Tourvest names winners in Annual Sales Person Awards

Source: ©The Moodie Report - 01/07/10

SOUTH AFRICA. Roy Luchman, a cabin crew member for Air Mauritius, has been named the overall winner of the Tourvest Annual Sales Person Awards (TASPA) hosted by Tourvest Duty Free (TDF), the inflight duty free sales business of Tourvest's Retail Merchandising Division. Along with Jacqueline Botha, cabin crew member for Interair, another Tourvest concession, he will now be entered for the ISPY Awards.

British Airways reviews in-house retail model but no decision made

Source: ©The Moodie Report - 30/06/10

UK. British Airways has clarified recent speculation about the fate of its inflight retail programme, currently run in-house. “We have invited a small number of suppliers to take us through what they can offer inflight retail,” the airline told The Moodie Report. “We are reviewing the information they have given us, but no decisions have been made.”

Qatar Airways’ Tokyo route spurs Asian expansion

Source: ©The Moodie Report - 30/06/10

JAPAN. – Qatar Airways is exploring further growth opportunities in Asia Pacific following the launch of flights to Tokyo, its latest Asian destination. “Qatar Airways is seeing strong demand for air travel from the entire Asian region and is planning to open up a number of new routes in this vibrant region,” said Qatar Airways CEO Akbar Al Baker.

Scorpio and Rotary team up for Emirates promotion

Source: ©The Moodie Report - 30/06/10

UAE. Scorpio Distributors partnered with Rotary Watches to run a successful inflight incentive promotion with leading carrier Emirates. The two crew members selling the most Rotary watches onboard Emirates flights received a two-night trip to London, where the watch brand is based.

Qatar Airways ‘completes the jigsaw’ with South American debut

Source: ©The Moodie Report - 28/06/10

QATAR. Another chapter in the extraordinary Qatar Airways saga is written as the airline launches daily flights to Brazil and Argentina. “This is a momentous occasion for Qatar Airways,” says CEO Akbar Al Baker. “Both Brazil and Argentina share close ties with Qatar and with our new routes, we will reinforce and strengthen the relationship we already share."

Ryanair chief to deliver opening address at ARC2010

Source: ©The Moodie Report - 28/06/10

INTERNATIONAL. Michael Cawley, Ryanair’s Deputy CEO and Chief Operating Officer, will be the opening speaker at the 2010 Airline Retail Conference, which will take place on 20 and 21 July at the Sofitel London Heathrow. He will join representatives from other major ancillary revenue earners already signed up to attend the event.

Asia Pacific airlines report robust passenger growth in May

Source: ©The Moodie Report - 23/06/10

MALAYSIA. Airline passenger traffic in Asia Pacific posted growth of +17.6% in volume during May, the Association of Asia Pacific Airlines (AAPA) has reported, noting the region’s robust economic upturn. “The latest set of air traffic figures confirms the underlying strength of the economic recovery, led by dynamic growth in the Asia Pacific region,” said AAPA Director General Andrew Herdman.

Emirates hosts World Cup coverage on the ground and in the air

Source: ©The Moodie Report - 22/06/10

SINGAPORE. Emirates is making use of EYE’s digital media platform in Singapore Changi Airport – among other airports worldwide – to broadcast live coverage of the 2010 FIFA World Cup to travellers on the ground at Changi. Fans will also be able to get World Cup updates on their team’s progress with screenings of the most recent matches when they are onboard Emirates aircraft.

Qatar Airways contines expansion drive with six new routes

Source: ©The Moodie Report - 21/06/10

QATAR. Qatar Airways has announced plans to strengthen its European presence by adding new routes to Budapest, Bucharest, Brussels and Nice. The carrier’s global network will also be boosted by the addition of flights to Phuket and Hanoi.

Formia forges ahead with exclusive LSG Sky Chefs deal

Source: ©The Moodie Report - 17/06/10

HONG KONG. LSG Sky Chefs has finalised an exclusive partnership agreement with Formia, the Hong Kong-based supplier of cosmetics, amenities and onboard accessories, to develop its inflight amenity kits and cosmetics business. The deal gives Formia access to a wider group of customers, synergies in logistics, supply chain and integrated services expertise.

Qatar Airways Hope School opens in Sichuan Province

Source: ©The Moodie Report - 16/06/10

CHINA/QATAR. In a strong statement of its Corporate Social Responsibility credentials, Qatar Airways, in partnership with the China Youth Development Foundation (CYDF), has helped rebuild a school in Sichuan Province, China, which was hit by a massive earthquake in 2008. The school reopened this week.

Leading airline CEOs to focus on ancillary revenues at ARC2010

Source: ©The Moodie Report - 15/06/10

INTERNATIONAL. Vueling CEO Alex Cruz (pictured) has joined a growing list of high-class speakers and attendees at the 2010 Airline Retail Conference, which takes place in July. Other speakers include Warwick Brady, former CEO of Mandala Airlines and now a Director at easyJet, as well as Julian Carr, Managing Director at bmibaby. Four of the top five airline ancillary revenue earners — AirAsia, easyJet, Ryanair and Vueling — have already signed up to take part, say the organisers.

ispyPLUS organisers unveil conference programme

Source: ©The Moodie Report - 14/06/10

INTERNATIONAL. Organisers of the ISPY (Inflight Sales Person of the Year) awards and ispyPLUS inflight conference have revealed this year's programme. Buyers and management from 42 airlines and 29 sponsors are supporting the events, which will take place in September at Beaumont House, Old Windsor, UK.

Ballantine’s, Camus and Estée Lauder lead Korean Air rankings

Source: ©The Moodie Report - 11/06/10

SOUTH KOREA. Ballantine’s Scotch whisky, Camus Cognac, Estée Lauder and Chanel fragrances led Korean Air’s inflight duty free sales rankings by value for May in their respective categories. Hawaiian Sun (confectionery) and Swarovski (miscellaneous) were among the other strong performers for the Korean carrier.

Manchester United fragrance takes flight with DFASS (Singapore)

Source: ©The Moodie Report - 11/06/10

SINGAPORE. Inflight retailer and supplier DFASS (Singapore) has conducted a major launch of the Manchester United fragrance onboard Singapore Airlines, SilkAir, Jetstar Asia and Tiger Airways, offering passengers the chance to win a pair of return tickets to Manchester, UK, as well as three nights’ accommodation and two tickets to a Manchester United game at Old Trafford.

Extraordinary agreement sees Emirates place huge A380 order

Source: ©The Moodie Report - 09/06/10

UAE. Dubai-based Emirates yesterday placed a US$11.5 billion order with Airbus for an additional 32 A380 aircraft. The extraordinary deal takes the carrier’s total firm orders for the super-jumbos to 90. "Our latest commitment signals Emirates’ confidence in the growth to come in a thriving aviation sector as we build our fleet for tomorrow,” said Emirates Airline Chairman and Chief Executive His Highness (H.H.) Sheikh Ahmed Bin Saeed Al-Maktoum.

Airline industry set to return to profit in 2010, says bullish IATA

Source: ©The Moodie Report - 07/06/10

INTERNATIONAL. The International Air Transport Association (IATA) expects airlines worldwide to post a profit of US$2.5 billion in 2010 – a major improvement compared with IATA’s previous forecast of a US$2.8 billion loss. “The top line improvement this year puts us about 75% on the way to pre-crisis levels,” says IATA Director General and CEO Giovanni Bisignani.