The Moodie View - Travel Retail in Motion
Published: 10/03/08
Source: ©The Moodie Report
By The Moodie Report News Room
INTERNATIONAL. Welcome to The Moodie View, a new service in association with Luxottica Group.
In this pioneering new section of The Moodie Report.com we bring you the travel retail industry ‘in motion’. Advertising campaigns, inflight duty free clips, interviews, store openings, speeches – all captured on film and brought to you at the click of a mouse.
If you have film footage you would like to submit for consideration on The Moodie View, please e-mail the Publisher at Martin@TheMoodieReport.com
UAE. A powerful new initiative between Diageo GTME, Dubai Duty Free and Dubai Airports Company – creating the first ever alcohol sampling event at the regional hub – has taken ‘Trinity’ cooperation to a new level, says the brand owner. The ‘Mentorship Experience’ provides the shopper with a tailored, private, one-to-one tutorial of Diageo’s portfolio of luxury brands, beginning at Dubai International Airport with Johnnie Walker Double Black, and delivering what the partners call “an unprecedented shopper experience”. Click on the image to view.
US.Denver International Airport has unveiled plans for its South Terminal Redevelopment Programme. The US$900 million project, which includes a hotel, conference centre, downtown rail link, signature rail bridge and plaza, is scheduled for completion in 2016. Click on the image to view.
UK. Puig Travel Retail and WDF have aunched the world’s first Paco Rabanne cross-category pop-up shop at Heathrow Airport T3. The store will open for an initial three months, coinciding with the summer season. The 32sq m Paco Rabanne ‘universe’ houses fragrances, watches and sunglasses from the brand’s portfolio. WDF Commercial Director Jo O’Connor hails the project, saying it has delivered “great theatre”. Click on the image to view.
NETHERLANDS. Amsterdam Airport Schiphol is celebrating the FIFA World Cup, and the Dutch team's triumphant run through to the final, with a host of soccer-themed events. The Dutch operator has even placed its own specially designed football stadium in front of the airport entrance, seating 325 people. All airport users can watch the matches live on the Astrovision screen. Click on the image to view.
UK. Following the completion by BAA of its new security area at Edinburgh Airport, WDF has officially launched its World Duty Free store. The 6,942sq ft shop is the centrepiece of the newly designed airport facilities and has been re-located to sit immediately opposite the entrance into the Departures lounge. A first for World Duty Free, it also features a new-look World of Whiskies store. Click on the image to view.
AUSTRALIA. In this edition of The Moodie View we celebrated the expansion and upgrade of Sydney Airport's International Terminal departures level. Sydney Airport CEO Russell Balding said: “It is a strategically important investment that will leave visitors with a positive and lasting impression of Sydney.” The revamped terminal includes one of the airport world’s most ambitious retail and food & beverage offers. Click on the image to view.
CYPRUS. Travel retailer CTC-ARI Airports reports encouraging success for its new in-store promotion at Larnaka International Airport, which celebrates the FIFA Football World Cup. The campaign puts consumers' footballing skills to the test in an innovative way of driving footfall, penetration and spend. The Moodie View was on location in Larnaka and, in a unique filmed experiment, put the sporting prowess of CTC-ARI Airports Head of Retail & Marketing Martin Mullen under the microscope. Click on the image to view.
CYPRUS. Commercial sales at the new Larnaka International Airport have begun encouragingly, despite soft British traffic and spend and recent disruption from the Icelandic volcano ash crisis. May retail sales have boomed, driven by a much-enhanced spend per head. That in turn is being driven by non-core categories that were enhanced or added at the new terminal when it opened last November. Click on the image to view.
GERMANY. In this edition of The Moodie View we examine the creation of the Heinemann Duty Free brand, and its execution at Frankfurt Airport. Peter Marshall speaks to Gebr Heinemann Co-owner Gunnar Heinemann, Board Member Raoul Spanger and Fraport Executive Vice President, Retail & Properties Karl-Heinz Dietrich. Click on the image to view.
CANADA. This episode of The Moodie View follows Vancouver International Airport's drive to enhance the passenger experience, and its continuing investment in infrastructure. In an interview with Peter Marshall of Marshall Arts, Director Retail and Passenger Services Susan Stiene addresses the airport's updated retail offer, the new pier C extension and the commercial experience through the recent Winter Olympics. Click on the image to view.
UK. Stena Line has launched the first of two Superferries – described as the largest of their type in the world – on the North Sea route between Harwich and the Hook of Holland. The Stena Hollandica, which was launched on Sunday, and the Stena Britannica, which goes into service in the autumn, were built at a cost of over £375 million. Click on the image to view.
GERMANY. Sunglass Hut, the leading global sunglass retailer owned by Luxottica Group, celebrated the opening of its London and New York flagship stores last week with a star-studded roster of celebrities. The Moodie Report enjoyed the view at the London opening in Oxford Street, one of the world's top shopping destinations. Click on the image to view.
UK. WDF today celebrated the official opening of its new airside World Duty Free store at George Best Belfast City Airport. The 2,126sq ft store features brands that are new to the location including Guerlain, Versace, Hermès, Chloe and Cartier, plus an extensive liquor zone majoring on Irish whiskey. Click on the image to view.
UK. We visit London Gatwick Airport, now under the ownership of Global Infrastructure Partners after years of BAA control. In a compelling interview, Chief Commercial Officer Mike Luddy talks candidly – and often provocatively – about the role commercial revenues have to play in creating a ‘new Gatwick’, one that is emerging after being cast for so long in the shadow of BAA ‘big brother’ Heathrow. And we also bring you exclusive video coverage of the transformation of the Gatwick customer experience. Click on the image to view.
UK. Bristol Airport’s new World Duty Free (WDF) store was officially launched today, providing what it describes as a state-of-the-art shopping experience to passengers. The new store is claimed to reflect WDF’s commitment to delivering unbeatable value, outstanding product choice, exciting store environments and world-class customer service. Martin Moodie was on location to bring you this report, complete with video and Podcast interviews. Click on the image to view.
CYPRUS. CTC-ARI Airports’ competition to source new and innovative Cypriot products to enhance its destination merchandise range culminated in a high-profile awards event last week. Read on for details of the winning entries, each of which receives financial support plus a showcase listing at the retailer’s stores. Click on the image to view.
UK. Manchester Airports Group has launched dedicated stores at Manchester, East Midlands, Bournemouth and Humberside airports to serve the £5 billion 'travel extras' market. The first phase includes a new lounge at Manchester Airport, the opportunity to book private jet flights and overseas assistance packages. Click on the image to view.
US. Diageo Global Travel & Middle East (GTME) has unveiled a new “experiential” travel retail campaign for Tanqueray gin at New York JFK Airport Terminal 4. Citing ‘Trinity’ principles, Diageo GTME has developed the promotion in association with DFS, JFK International Air Terminal, and food & beverage concessionaire SSP. The Moodie Report was on hand at the official unveiling and spoke to all the parties involved. Click on the image to view.
SPAIN. Leading travel retailer Aldeasa teamed up with Puig Group last week for a novel marketing initiative to drive awareness of the Paco Rabanne 1 Million fragrance brand at Malaga International Airport’s newly opened T3. Read on for details, plus highlights of the initiative in a special edition of The Moodie View. Click on the image to view.
HAITI. Following a highly successful visit to Haiti by Hand in Hand for Haiti founding Steering Committee Members Ed Brennan, Olivier Bottrie and Martin Moodie earlier this month, the travel retail industry’s effort to help the reconstruction of the earthquake-ravaged country has gained tremendous momentum. Over US$1.85 million has been raised to date towards the project’s aim of opening primary school facilities in one of the neediest parts of Haiti. Click on the image to view.
AFRICA. ‘Chasing Rainbows,’ the single performed by rock group Sound Driver recently at the summit of Mount Kilimanjaro, is now available for download, via iTunes, with proceeds going to leading cleft charity The Smile Train. Read on for details, and to see a moving video of five-month-old Lucas Bahati, whose life has been changed through an operation funded by the charity. Click on the image to view.
US. The decision by the International Association of Airport Duty Free Stores (IAADFS) to switch its annual Duty Free Show of the Americas to Orlando paid rich dividends, according to IAADFS Executive Director Michael Payne. Reflecting on the event, which concluded yesterday, Payne said: “The reaction from all the exhibitors I have talked with and other attendees was that they were thrilled to have come back to Orlando… in a facility where everyone is under one roof.” Click on the image to view.
INTERNATIONAL. The epic Chasing Rainbows Tour six-day climb up Mount Kilimanjaro culminated on Monday with a successful ascent to the summit where a world record for the 'Highest Altitude Rock Gig/Electrical Musical Performance on Land’ was created. We bring you exclusive footage of that performance, designed to raise funds and awareness for leading cleft charity The Smile Train. Click on the image to view.
INTERNATIONAL. The epic Chasing Rainbows Tour six-day climb up Mount Kilimanjaro is nearing its dramatic conclusion. On Monday the team will honour its pledge to raise funds and awareness for cleft charity The Smile Train by setting a world record for the ‘Highest Altitude Rock Gig/Electrical Musical Performance on Land’. At the summit, rock group Sound Driver will play a specially written song for The Smile Train called ‘Chasing Rainbows’. The Moodie Report’s Bob Wilby reports live from Kilimanjaro. Plus we bring you amazing video footage from the past few days. Click on the image to view.
INTERNATIONAL. The Chasing Rainbows Tour has just completed the second day of its epic six-day climb up Mount Kilimanjaro to raise funds for children's cleft charity The Smile Train. The Moodie Report Chief Operating Officer Bob Wilby is with the expedition and filed this report. Plus we bring you amazing first-hand video footage of the climb. Click on the image to view.
INTERNATIONAL. The Chasing Rainbows Tour team has completed the first day of its gruelling six-day climb up Mount Kilimanjaro to raise funds for cleft charity The Smile Train. The Moodie Report Chief Operating Officer Bob Wilby is with the expedition and filed this report. Plus we bring you first-hand video footage of the climb. Click on the image to view.
INDIA. The new Terminal 3 at Indira Gandhi International Airport in Delhi, due to open in July, will be one of the great airports of the world, one underpinned by an intense spirit of collaboration between the airport company and its commercial partners. They were the prevailing messages that resonated through the concluding second day of last week’s GMR/Delhi International Airport Limited-hosted T3 concessionaires’ conference. Click on the image to view.
HAITI/INTERNATIONAL. A major travel retail industry initiative to assist the reconstruction of Haiti following the catastrophic earthquake of 12 January has been launched with seed funding of nearly US$400,000. ‘Hand in Hand for Haiti’ has been launched in a collaboration between DFS Group, The Estée Lauder Companies and The Moodie Report but is reaching out to all players in the global travel retail and related airports and aviation sectors. Click on the image to view.
URUGUAY. Last month’s opening of a new International Terminal at Montevideo Carrasco Airport was a major leap forward for aviation in Uruguay, and also offered Duty Free Uruguay the opportunity to showcase its retail skills and ambition. Through a special edition of The Moodie View, we bring you the first images of the impressive duty free zone at Carrasco. Click on the image to view.
UK.Leading travel retailer World Duty Free has revealed that 48 bottles of Aberfeldy Single Cask Single Malt Scotch whisky were sold through two WDF airport stores in December. The limited-edition product retails at £250. The Moodie View takes a look at the process undertaken by WDF to select the Aberfeldy cask for retail Click on the image to view.
GERMANY.The Dutch developer of self-service shopping concepts will introduce ‘The Shopping Wall’ to Gebr Heinemann at Frankfurt Airport in January. The units will sell the retailer’s 40 best-selling perfumes and cosmetics products, providing passengers with a last-minute shopping opportunity at the departure gate. Click on the image to view.
FRANCE.Sales of sunglasses in travel retail could double in the next five years under ambitious plans set out at a recent workshop hosted by Italian eyewear group Luxottica. The Moodie View hears the company’s ambitions and some of the findings to emerge at the Cannes workshop. Click on the image to view.
CYPRUS.The new Larnaka Zenon International Airport was officially opened amid scenes of intense national pride and excitement. President Demetris Christofias said: “Today constitutes a landmark, not just in the history of Cypriot tourism but also of the overall development of the country’s infrastructure.” The Moodie View was on location for the occasion and took a tour of the airport’s impressive, diverse and surprisingly extensive commercial offer. Click on the image to view.
UAE.Diageo Global Travel & Middle East (GTME) launched The John Walker in the Middle East in collaboration with DFS at Abu Dhabi International Airport. The first bottle of the US$3,000 ultra-premium Scotch is being auctioned online to raise funds for DFS’s official charity, The Smile Train. The Moodie View presents a look at the launch. Click on the image to view.
FRANCE.Double Formula 1 world champion Mika Häkkinen brought some star quality to Cannes with a special appearance at Diageo’s stand. He was promoting Diageo’s ‘Never Drink and Drive’ campaign and encouraging visitors to ‘Join the Pact’ – a commitment to never drink and drive that aims to save lives worldwide. The Moodie View presents a special video interview with Mika Häkkinen at Diageo’s stand in Cannes. Click on the image to view.
FRANCE.Nuance-Watson (HK) was named Airport Retailer of the Year at the 25th Frontier Awards in Cannes recently. “Alone you are not much,” said Regional Managing Director Alessandra Piovesana. “But well surrounded by skills, good staff and brands that support you, then you can achieve something.” Click on the image to view.
UK.WDF has officially opened the new Biza tax and duty free store at Manchester Airport Terminal 2. Manchester Airport Commercial Director Andrew Harrison called it “the jewel in the crown” of a new-look commercial offer, while WDF CEO Mark Riches described it as “one of the most fantastic stores we’ve got in our business”. The Moodie View reports from Manchester. Click on the image to view.
SINGAPORE.Diageo Global Travel & Middle East has reported spectacular success for its high-profile Johnnie Walker Formula 1 promotion at Changi Airport, which concluded recently. Managing Director Phil Humphreys said: “We quadrupled our investment this year... we did it because that airport authority and that retailer were prepared to go beyond the call.” The Moodie View was on hand to monitor the promotion, based solidly on Trinity principles. Click on the image to view.
UK.With the aid of its digital media ‘contentainment’ concept, WDF staged the first airside fashion show at London Heathrow Terminal 5 last week to highlight the work of recent graduates from the London College of Fashion. The event coincided with London Fashion Week. Click on the image to view.
JERSEY.“We have a great coalition between the airport and its various retailers and their engagement with the local community.” Jersey Airport Director Julian Green applauds the spirit of partnership that has driven an impressive new commercial offer within the revamped Departures area, officially opened at Jersey Airport recently. The Moodie View was there for the opening. Click on the image to view.
FRANCE.The long-awaited first bottle of Glenfiddich 50yo went on sale this week at Paris Charles de Gaulle Airport, in association with French travel retailer Aelia. The Moodie Report continues its unique tracking of this remarkable launch which we have followed from its unveiling in Dufftown, Scotland last month to its exclusive worldwide retail debut. Click on the image to view.
SINGAPORE.Diageo recently unveiled the first bottle of The John Walker, its new ultra-premium, US$3,000 blended Scotch whisky from the Johnnie Walker Blue Label family, in association with DFS at Singapore Changi Airport. The first of only five bottles being made available before the official September launch, it is being auctioned for charity, with all proceeds (matched by DFS) going to The Smile Train. The Moodie View was on hand at Changi Airport to witness – and participate in – this unique launch. Click on the image to view.
UK.The Moodie View was on hand at Manchester Airport as a £50 million overhaul of the flagship Terminal 1 was unveiled to the media. The revamped facility, part of an ambitious multi-terminal development, is designed to create “a new airport experience” for travellers said Managing Director Andrew Cornish. "Airports have become a necessary evil if you want to travel," he noted. "We have tried to turn that on its head." Click on the image to view.
SPAIN. Spanish airports authority Aeropuertos Españoles y Navegatión Aérea (AENA) recently inaugurated the long-awaited new Terminal 1 at Barcelona El Prat Airport, complete with a highly impressive retail and food & beverage offer. The Moodie View is pleased to present AENA's overview of the spectacular new terminal. Click on the image to view.
UK. World Duty Free celebrated the first anniversary of its London Heathrow Airport Terminal 5 stores with a live performance from renowned soul singer Mica Paris. The show was broadcast throughout the retailer's T5 stores on huge digital screens, underlining its commitment to a strong digital media platform. Click on the image to view.
SPAIN. It was a day of immense pride and satisfaction for Aldeasa at Barcelona El Prat Airport as the Spanish travel retailer celebrated the opening of its shops at the Catalan gateway’s new Terminal 1. Martin Moodie joined Aldeasa executives to tour the stores and to view the magnificent new terminal. Click on the image to view.
LATIN AMERICA. The 13th annual ASUTIL South American Duty Free Conference will take place in Aruba’s Hyatt Regency Resort & Casino on 2-5 September; the event carries the title ‘The Latin American Way: Business As Usual’. ASUTIL (Asociación Sudamericana de Tiendas) has also launched a promotional video about this year’s event. Click on the image to view (in Spanish only).
CHINA. "A new chapter for China Duty Free Group." Those were the words of China Duty Free Group Vice President Ms Feng Zhao at the group's annual business partners' dinner during the TFWA Asia Pacific show. There, China's leading travel retail company unveiled the biggest retail development in its history – the building of two major downtown stores on the holiday island of Hainan. The group also outlined the success of its retail investment programme in provincial airports and land border crossings. Click on the image to view.
HONG KONG. “We have Emporio Armani in airports but this is the only store in the world we have for Giorgio Armani and it is a fantastic, luxury environment. We are very, very excited by this.” Giorgio Armani Group Travel Retail Manager Carla Guiducci expresses her delight as the world’s first Giorgio Armani airport boutique opens at Hong Kong International Airport, operated by Nuance-Watson (HK). Click on the image to view.
ITALY. Luxottica has hosted a series of Ray-Ban Remasters events in major fashion capitals to celebrate the re-launch of the iconic Ray-Ban Clubmaster sunglasses inspired by 1950s and 60s rock'n'roll style. The programme was shot by renowned music and fashion photographer Dean Chalkley.Click on the image to view.
'Talking Points' - 28/04/09. Welcome to the latest edition of The Moodie View 'Talking Points' in association with Luxottica Group. In it, The Moodie Report Founder and Publisher Martin Moodie reviews some of the week's big stories. Click on the image to view.
'Talking Points' - 03/04/09. Welcome to the latest edition of The Moodie View 'Talking Points' in association with Luxottica Group. In it, The Moodie Report Founder and Publisher Martin Moodie reviews some of the week's big stories. Click on the image to view.
'Talking Points' - 13/03/09. Welcome to the latest edition of The Moodie View 'Talking Points' in association with Luxottica Group. In it, The Moodie Report Founder and Publisher Martin Moodie reviews some of the week's big stories. Click on the image to view.
'Talking Points' - 06/03/09. Welcome to the latest edition of The Moodie View 'Talking Points' in association with Luxottica Group. In it, The Moodie Report Founder and Publisher Martin Moodie reviews some of the week's big stories. Click on the image to view.
'Talking Points' - 20/02/09. Welcome to the latest edition of The Moodie View 'Talking Points' in association with Luxottica Group. In it, The Moodie Report Founder and Publisher Martin Moodie reviews some of the week's big stories. Click on the image to view.
INDIA. Dubbed 'a real-world fairytale', an acclaimed documentary covering the work of the world’s leading cleft charity, The Smile Train, has been nominated for an Oscar at the glamour event of the international film industry in Hollywood. The news will hearten many in the travel retail industry – the sector has raised close to US$1 million for the charity over the past two years. This edition presents a teaser trailer of the forthcoming documentary. Click on the image to view.
SWEDEN. Pernod Ricard-owned Absolut Vodka has introduced an in-store installation at Stockholm Arlanda Airport, the main hub of the Swedish brand's homeland. The Absolut Arch is situated in The Nuance Group's new duty free flagship store in the airport, where it commands a striking presence and frames the display area for the white spirits category. This edition of The Moodie View gives us an insight into the making of The Absolut Arch at Stockholm Arlanda.
Click on the image to view.
UK. Anthony Fung of Dragonair received the major accolade of the evening at the annual Inflight Sales Person of the Year (ISPY) awards in London, organised by Travel Retail Training (TRT). The evening was particularly noteworthy however for a brave and dignified speech by Ray Martin, co-owner of TRT, who has been battling cancer since September. Click on the image to view.
UAE. Dubai Duty Free celebrated its 25th anniversary at a glittering Gala Dinner on Thursday night, attended by H.H. Sheikh Ahmed bin Saeed Al Maktoum, President of the Dubai Department of Civil Aviation Authority and Chairman of Dubai Airports. Eight of the ten-strong management team who started the business on 20 December 1983 were among the 500-plus audience. The Moodie View was there to record a nostalgic and emotional speech by Dubai Duty Free Managing Director Colm McLoughlin. Click on the image to view.
UAE. Dubai Duty Free’s record-breaking 25th anniversary sales of AED70,990,054.17 (just under US$20 million) in a single day, were driven by a series of tremendous individual category performances. This edition of The Moodie View tracks the anniversary day on-site through the eyes of The Moodie Report Publisher Martin Moodie who was in Dubai for the occasion.
Click on the image to view.
UK. Leading hair styling brand ghd has further demonstrated its commitment to the travel retail channel by bringing its innovative “Style Lounge” concept to Birmingham International Airport, in conjunction with Alpha Group. The three day promotional event, which is located airside just outside the main Alpha tax and duty free store in terminal one began on 17 December and The Moodie View was there to enjoy a mini make-over. Click on the image to view.
SWEDEN. The Nuance Group recently unveiled a new 1,680sq m flagship store at Stockholm-Arlanda Airport Terminal 5, the largest store in the group’s portfolio and certainly one of its most impressive. The new walk-through Tax Free Store has been developed in close cooperation with airport partner Arlanda Schiphol Development Company (ASDC). It is located directly after the new central security area at T5, with some 60% of all passengers travelling from T5 passing through the shop on their way to the gates. This edition of the Moodie View takes you on a virtual tour of the striking new store. Click on the image to view.
UK. It was a bonny Scottish day at Glasgow Airport as BAA Glasgow unveiled the latest phase of its £31 million terminal extension. A new central search facility means that all passengers, international and domestic, are now channelled through a new, walkthrough store that concessionaire World Duty Free described as “a state-of-the art shopping experience”. The 4,000sq m development, which was opened by Scotland’s First Minister Alex Salmond, also includes a new ground floor UK arrivals hall, more space to relax, and further new shops, bars and restaurants. Click on the image to view.
DUBAI. They ran, they walked, they crawled. One very festive character even waddled. We're talking Miles for Smiles, the 5k and 10k run held in Dubai on 22 November which raised well over US$200,000 for the world's leading cleft charity, The Smile Train. The big 10k race was won by Olivier Bottrie, Estée Lauder Companies President, Travel Retailing – Worldwide, in a superb 44 minutes and seven seconds. We present a collectors' edition video of the event kindly shot free of charge by Peter Marshall of Marshall Arts International. Click on the image to view.
UK. It’s stopping passengers in the aisles; achieving record early success; and outselling every other SKU across all categories at London Heathrow Airport Terminal 3. Paco Rabanne 1 million is proving a golden success for Puig Travel Retail and World Duty Free. In this edition of The Moodie View we go airside at T3 to view the spectacular high-profile promotion that has driven the line’s stunning debut and which has proved that the ‘retail-tainment’ concept, if executed properly, can translate into significant incremental business. Click on the image to view.
FRANCE. 2008 has been a landmark year for the Clarins Group. Its delisting from the Stock Exchange earlier this summer was a key story within the global beauty business. Just prior to that, the Group announced a major restructuring, which included the appointment of a new President for Travel Retail, Gérard Delcour. In this edition of The Moodie View we talk to Delcour to find out more about his initial focus in this new role, and about the group's general strategy for the travel retail channel. Click image to view
AUSTRALIA. Welcome to The Moodie View, in association with Luxottica Group. In this episode we hear from Sydney Airport General Manager Retail Derek Larsen and SSP Chief Executive Andrew Lynch about the prospects and opportunities that Sydney’s new-look International Terminal will present when it is completed in 2010. Click image to view
US. In this edition of The Moodie View we take a look at The Patrón Spirits Company’s ‘Music in Motion Tour’, an initiative to raise funds for New Orleans organizations leading the post-Hurrican Katrina recovery process across parts of a city devastated by the natural disaster. Patrón most recently donated US$50,000 to the St. Bernard Project – a non-profit, community-based organization that began rebuilding homes in August 2006 that were damaged in the parish. Click on the image to view
INDIA. Bengaluru International Airport has now completed over 120 days of operations since its first flight took off on 23 May. In this edition of The Moodie View we take a look back at some of the highlights of Bengaluru Airport’s opening weekend and hear first-hand the thoughts of airport management, staff and, most importantly passengers regarding India’s newest gateway. Click on the image to view
SRI LANKA. Welcome to The Moodie View, in association with Luxottica Group. In this episode we visit the Travel Retail Village – the remarkable industry-funded project designed to alleviate the suffering of 20 families displaced by the Sri Lankan tsunami on 26 Decmber 2004. We take a poignant look at how the project and the hard work of all those involved has brought fresh hope to the people of Palliyawatta. Click image to view
CANADA. Domaine Pinnacle President Charles Crawford takes us on a tour of the family-owned orchard and winery located on the slopes of Pinnacle Mountain, Quebec, Canada. He explains the origins of this fascinating company and spells out the attention to detail required creating the highest quality Ice Apple Wine. Click on the image to view
MACAU (CHINA). Welcome to The Moodie View, in association with Luxottica Group. In this episode we re-visit Nuance-Watson Hong Kong's '2,000sq m of spectacular surprises’ - The Atrium store at The Venetian Macao, which opened a year ago. Click image to view
CHINA. “In a short period of nine months we have changed the travel retail face of China”. That’s the ebullient claim of Global Retail Services, which, through its Chinese operation Global & Beijing International Co (GABICO), has created an impressive new offer at Beijing Capital International Airport’s Terminal 3 domestic area. Working in partnership with airport company Beijing Capital Airport Commercial & Trading Company, GABICO believes it has the offer in place to appeal to a large number of the legion of domestic travellers who will use the new airport this year.
NETHERLANDS. Airport operator Schiphol Group has launched a quirky and innovative television and web advertising campaign to promote its famous 'See Buy Fly' shopping brand. The multimedia campaign is a delightfully simple marketing visual – modelling the airport’s runway using duty free products available in Schiphol’s many outlets – and one which works nicely. Click on the image to view the web version of the commercial.
RUSSIA. In this episode we visit Moscow Sheremetyveo Airport and the opening of the spectacular new RegStaer duty free store in Terminal C. Using a simple Canon Cybershot camera The Moodie Report Publisher Martin Moodie took this impromptu video of the new store to capture its unique nautical theming - the facade of the shop is designed like a luxury yacht. The store is ideally located near to the VIP area and the First and Business Class lounges. RegStaer's product mix, especially in spirits, reflects that influence on the passenger mix. Click on the image to enjoy the flavour and sea-going spirit of surely one of the industry's most distinctive and unusual duty free stores. Click on the image to view.
UK. UK. Welcome to The Moodie View, in association with Luxottica Group. This film, produced by Peter Marshall of Marshall Arts International, was first shown at The ACI Airport Business & Trinity Forum in Shanghai in April, just days after the opening of the long-awaited London Heathrow Airport Terminal 5.The film was shot on 27 March, the historic day of T5's opening. In it Peter Marshall speaks to BAA Commercial Director Duncan Garood and UK Managing Director of UK Airport Retail Colin Hargrave. "We want passengers to come to the airport early because they want to - not because they have to," says Garood. Click on the image to view the film.
UK. Airport operator BAA has launched a new advertising campaign entitled ‘To fly for’ which showcases the diverse range of services, shops, bars and restaurants at its UK airports. The multimedia campaign, which is being supported across TV, radio, outdoor advertising, press and on-airport platforms across the UK, is part of BAA’s ongoing programme to highlight its commitment to improving passenger experience at its airports. The ‘To fly for’ campaign has been devised in conjunction with Masius, with media buying and planning conducted by Carat. Click on the image to view the television advertising.
NORWAY. Driven by significant passenger growth at Oslo Airport, concessionaire Travel Retail Norway has relocated its fashion shop and expanded its duty free shop to create an impressive 1800sq m walkthrough store. In this film Travel Retail Norway Managing Director Morten Evjan takes us on a category-by-category tour of the impressively remodelled duty free offer. This film, produced and introduced by Peter Marshall of Marshall Arts International, was first shown at The ACI Airport Business & Trinity Forum in Shanghai. Click on the image to view
US.Come with The Moodie View on a short preview tour of the new duty free store at Hartsfield-Jackson Atlanta International Airport, where the Aldeasa-led partnership celebrated the Grand Opening of its new 640sq m duty free store on 6 June. Using a Nokia-N82 phone The Moodie View captures the flavour of the occasion and of the bright new store. Click on the image to view.
US. A very special yellow ribbon was on display at Hartsfield-Jackson Atlanta International Airport, as the Aldeasa-led partnership celebrated the Grand Opening of its new 640sq m duty free store at a function attended by over 100 VIPs. “Atlanta is a world-class city and we deserve a world-class duty free shop,” notes the Mayor’s Chief of Staff. The Moodie View was on hand to enjoy the moment. Click on the image to view.
INTERNATIONAL. Julián Diaz is Chief Executive Officer of Dufry Group, travel retail’s great success story of the past five years. In this film, produced by Peter Marshall of Marshall Arts International for The ACI Airport Business & Trinity Forum in Shanghai, Diaz talks about his vision for the company and the industry. And he discusses the big picture themes facing the travel retail sector. Click on the image to view.
TURKEY. The Moodie View examines how ATU Duty Free has created a unique passenger experience with its retail offer at Istanbul Atatürk Airport. ATU Duty Free General Manager Ersan Arcan outlines the importance of size, scale and visibility on a compelling walkthrough of the impressive duty free offer. This film, produced and introduced by Peter Marshall of Marshall Arts International, was first shown at The ACI Airport Business & Trinity Forum in Shanghai. Click on the image to view.
HONG KONG. Hong Kong International Airport has one of the industry's most vibrant and diverse commercial offers. This edition of The Moodie View examines how Airport Authority Hong Kong is striving to create a portfolio of retail, food & beverage and other consumer services that meet the needs of a diverse passenger mix driven by the extraordinary growth arising from mainland China. This film, produced and introduced by Peter Marshall of Marshall Arts International, was first shown at The ACI Airport Business & Trinity Forum in Shanghai. Click on the image to view.
INDIA. On the eve of Bengaluru International Airport’s long-awaited opening, The Moodie View hears from Bangalore International Airport Limited Chief Executive Officer Albert Brunner, who discusses the airport’s development and the significant role it will play in the future of Indian airport planning. This film, produced and introduced by Peter Marshall of Marshall Arts International, was first shown at The ACI Airport Business & Trinity Forum in Shanghai. Click on the image to view.
SINGAPORE. Visitors and exhibitors at TFWA Asia Pacific in Singapore this week were treated to the sight of Korean Air cabin crew rolling two meal trolleys around the exhibition halls. But they weren’t serving food, instead it was a case of a new advertising innovation from Korean Air and L’Oréal Paris - served 'a la cart' of course. Click on the image to view.
SINGAPORE. Last month saw a 10,000 strong crowd gather on the Singapore Padang to see two-time Formula One champion Mika Häkkinen blaze a trail through the city streets in a Vodafone McLaren Mercedes, in a brilliant show of speed and control, to promote Diageo’s ‘Never Drink and Drive’ message. In this edition of The Moodie View we witness some of the highlights of the event and get an interesting insight into the aims behind the initiative. Click on the image to view.
SINGAPORE. The Moodie View was in attendance as Nuance-Watson Singapore was named Asia Pacific travel retailer of the year at the DFNI Asia Awards for Travel Retail Excellence in Asia Pacific. Korean Air was named best inflight retailer, Parfums Christian Dior best supplier and Dubai Duty Free best Middle East travel retailer. Click on the image to view.
US. BAA USA has doubled commercial revenues at Baltimore Washington International Airport since taking responsibility for these activities in May 2004. The Moodie View takes a look at BAA USA’s strong focus on food & beverage and highlights some of the retailing success stories at this impressively redeveloped airport. This film, produced and introduced by Peter Marshall of Marshall Arts International, was first shown at The ACI Airport Business & Trinity Forum in Shanghai. Click on the image to view.
CANADA. Come with us on a tour of one of the world’s great airport terminals, at Vancouver Airport. The new wing at the international terminal, opened in mid-2007, features an indoor stream surrounded by cafés, restaurants and 4,000sq m of duty free shopping. There's more, much more, including a giant 114,000-litre aquarium featuring British Columbia’s indigenous marine life. This film, produced and introduced by Peter Marshall of Marshall Arts International, was first shown at The ACI Airport Business & Trinity Forum in Shanghai. Click on the image to view.
TUNISIA. The Moodie View examines how Tunisian concessionaire Hamila Duty Free is bringing local flavour to its cruise port store retail offer. Hamila Duty Free Chairman and CEO Tarek Hamila outlines the importance of the Sense of Place concept, and provides a compelling insight into the ambitous development plans of the powerful North African travel retailer. Click on the image to view.
FRANCE. In this interesting insight into Paris Charles de Gaulle Terminal S3 – La Galerie Parisienne, joint venture retailer Aelia discusses the influences and motivations behind the innovative offer at the new terminal. Click on the image to view.
UK. The Moodie Report Publisher Martin Moodie captures a shopper’s eye view of the new World Duty Free fragrances and cosmetics offer at London Heathrow Airport Terminal 5, providing an insight into the the overall quality of this unique 'ride-in' store. Click on the image to view.
UK. Global Ethics' One Water scheme is already reaping the rewards following the installation of 13 PlayPumps across Africa, bringing much needed water to villages. World Duty Free hopes the not-for-profit bottled water’s new advert, now showing in Terminal 5, will further boost the scheme’s profile. Click on the image to view.
US. Bacardi Global Travel Retail brought Latin spirit to Fort Lauderdale in more ways than one as it celebrated the success of its Bacardi Mojito campaign with a lively Mojito cocktail party at this year’s IAADFS Duty Free Show of the Americas. The Moodie View captures some of the sights and sounds from the event. Click on the image to view.
CHINA/INTERNATIONAL. Aelia Group Chairman and CEO Jean-Baptiste Morin delivered one of the most vibrant and challenging presentations at this month's ACI Airport Business & Trinity Forum in Shanghai. This episode of The Moodie View records some of those highlights. Click on the image to view.
US. The Moodie View listens in on Patrón Spirits Company Master Distiller Franciso Alcaraz as he talks about his 19 year association with Patrón and his delight at the success of Gran Patrón Burdeos in travel retail. Click on the image to view.
SINGAPORE. The Moodie View takes a look at how DFS Group launched Bombay Sapphire Revelation, the US$200,000 limited-edition, ultra-luxury decanter from Bacardi Global Brands, at a spectacular ceremony at Singapore Changi Airport Terminal 3 today. Click on the image to view.
UK. The Moodie View takes to the air - The Moodie Report Publisher Martin Moodie gives an overview of the concept, technology and potential areas of application for The Moodie Report's new visual reporting platform. Click on the image to view.
THAILAND. 'Mantra of the East' - King Power International's strikingly evocative new television commercial blends east and west with some sumptuous imagery. Click on the image to view.
BANGLADESH. Come with The Smile Train Co-Founder Brian Mullaney on a journey to Bangladesh where the cleft charity is delivering amazing results against overwhelming odds. It's a journey that is at times sad, sometimes shocking, but ultimately inspirational. Click on the image to view.
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